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Marc Stridgen

Invision Community Team
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Everything posted by Marc Stridgen

  1. There isnt anything to do this specifically, but you could do some creative use of commerce as mentioned. There isnt really any way around it without some form of manual intervention though. In all honesty, I would enforce the management of this on the owners of the organisation to remove people from there, in the same manner as they would remove them from anything else within their organisation
  2. Please could you clarify what you mean here? I ask as search itself would not look at items since last visit, but would actually look for things on your site as a whole. Are you referring to a stream perhaps?
  3. You can actually log in as any member, so technically you could. You would just need to log in as them, and then change their followed items accordingly on the front end, as you would if you were logged in yourself
  4. A live topic, is just the live topic itself. The video is from a feed of your choosing, and the 'live topic' elements surround it. That may be a YouTube link, or indeed something like Zoom. In fact we use Zoom ourselves when we do out own live topics. In terms of cloud, we can transfer your site in its entirety, and we can indeed transfer over your brand removal if you have purchased that. The self-hosted license itself you wouldn't actually need on cloud, so it would just been your branding removal. If moving to cloud is something you are interested in getting started with, let us know and I can create you a ticket to get you on your way with that.
  5. There isnt a way in which to change this action. Search will always be by what the system deems to be the most relevant to the search criteria entered
  6. The account on file does not have full unrestricted admin access. Please ensure this is set up. We cannot assist without this
  7. This is a suggestion for change you are making. "If" this is added in a future release, you would see this within the release notes. There is no guarantee suggestions will be added of course.
  8. It is however an addition regardless of how its seen. It currently doesnt exist, and could do with adding 🙂 I completely understand why you want it, Im just adding it in the correct place for it to be seen 🙂
  9. I have moved this to our feedback area for you, as it's not a bug as such, but more something you would like to have added.
  10. An announcement would probably be the way to go, as mentioned. If you set an area not to have permission to see the category, they indeed wont be able to see anything at all in the category
  11. We have a bug report open for this to take a look at
  12. It would certainly suggest so. I can only say to let us know if you see it happen again at this point
  13. We will show more on pages once we are in a position to do this. But of course we believe the design has been improved on. After all, why would we develop it otherwise 🙂 Im not sure what you mean here. We have never supported 3rd party items. If you mean can 3rd party developers develop for the platform still, then yes. In fact we have had blogs out showing how to do so. And you will 🙂
  14. You would need to look again. You have a 3rd party application named "Components" which is showing as having an update
  15. I would need an example so we can take a look at this for you
  16. This was fixed back in 4.7.7. So if you are having issues and below that version, you would need to upgrade.
  17. You would have been better to upgrade your site, than downgrade your connection
  18. Dealing with hosting companies that will not update things can be extremely frustrating, we agree. This is actually the second instance I have come across just this morning. If you want to remove the hassle from all that side of things, so you can concentrate on your site itself, we do offer a cloud-based solution we could move you to. If it is something you are interested in, please feel free to reach out https://invisioncommunity.com/buy
  19. It's worth noting here You mention you have has no problems 'other than'. So this means you have an issue. In addition to this, you are running a version in which has known security issues, which have also been fixed. One back in June 2023 (version 4.7.11.1) and one recently. You pay to keep your license active, which includes various things including support. Since the version you are running you have had: 491 days of spam service use on your site Posted 7 items of support queries to client only sections Had access to 17 releases of the platform (whether you chose to use them or not, is of course your own choice) 2 Security releases. You have asked for support in your issue, and we have indeed provided the support you need. I understand its not the answer you wanted, however the answer is indeed correct regardless.
  20. As soon as we can, would be the answer here. We're not that far off, but there were some changes we needed to make to ensure it's the release we want it to be, before we can get it out there. You will see something soon enough 🙂
  21. Please could you clarify what you mean here by restore a previous version? Step by step what you are doing would be helpful if possible?
  22. You would have to speak to the author of that addon. As its happening only when someone is not able to move to a specific group, and that functionality is provided by a 3rd party application, this is not something in which we would be able to advise on
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