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Heather Marrs

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  1. Good day! First a little background - I work for a small software company. We just launched a user group with all of our users and set up a community site for the group. We also launched a monthly webinar training series. I know that our site allows for live topics and I'm very interested in that. Also please note that I have basically no knowledge in live streaming and the regular meeting series with lots of people is still very new for us. Now for my question - We currently use Google Meet for our monthly webinars and this is working well. We thought about setting up the live topic but we realized that the Google plan we have does not allow us to do live streaming and it will cost us an additional $4k per year to upgrade to a plan that includes it. Currently, we are creating a forum page for each month's training and then uploading the Google Meet recording link to that forum. For those that have used live topics, what is the benefit other than it automatically creates a forum and keeps the chat history? Does it make sense for us to find another solution to make live streaming work? Just really curious about feedback on the live topics feature from others that use it. Thanks for your help! (not sure if this is the right forum for this topic?!)
  2. Hi, newbie here! We have a software company and we just set up a user group site for our clients. I have set up the site so that the users can only create accounts with their organization domain. This of course helps me ensure that the users are actually a user of our software. My question is if a user leaves their organization, how do I know to remove them from our user group? I mean, sure, I can ask my clients to provide me with a list to remove them as they leave but I can't be sure that they will do that. So I was wondering if anyone else has come across this and if so, what measures have you put in place? My initial thoughts were maybe there's a way to require an email validation every so often in order to login? I know that the email address will no longer be valid so that's the only thing I could think of. And if this is an option, how do I set it up? I haven't even looked yet to see if it can be done! Any other ideas? Any help is much appreciated!
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