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Marc

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Everything posted by Marc

  1. Marc
    Make sure you site is up to date, and indeed I would advise you block that IP. Something is clearly intentionally trying to hammer your server with requests
  2. Marc
    Glad to hear it 🙂
  3. Marc
    With the first one, there is no way in which to order those at the present time, unfortunatly. Please feel free to post this up in our suggestions forum if you wish to see this in a future release. The only way to disable items is to ensure you dont have the permissions to view them. If you can view them, then they will appear. There is no way around that. Usually however, you would see "Everywhere" as the first item, then topics. Its not clear from the language pack there what it showing at the top
  4. Marc
    Any private information you can add to your access detail notes in the client area. We have access to the site already, and if all else fails we still have the ability to create a ticket from a topic.
  5. Marc
    It should be online now. If you see any further issues, please let us know.
  6. Marc
    Yes, it should be online now. If you see any further issues, please let us know.
  7. Marc

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    Marc replied to mrssurv's topic in Technical Problems

    Yes, it should be online now. If you see any further issues, please let us know.
  8. Marc
    Our apologies for the inconvenience, we’re aware of an issue on our cloud and are working to correct that right now. We’ll have the issue fixed as as soon as we are able, and appreciate your patience while this is being handled. You can monitor the issue on our status page here: https://status.invisioncommunity.com/ Thank you.
  9. Marc
    Our apologies for the inconvenience, we’re aware of an issue on our cloud and are working to correct that right now. We’ll have the issue fixed as as soon as we are able, and appreciate your patience while this is being handled. You can monitor the issue on our status page here:https://status.invisioncommunity.com/ . Thank you
  10. Marc
    Our apologies for the inconvenience, we’re aware of an issue on our cloud and are working to correct that right now. We’ll have the issue fixed as as soon as we are able, and appreciate your patience while this is being handled. You can monitor the issue on our status page here:https://status.invisioncommunity.com/ . Thank you
  11. Marc

    Site Down

    Marc replied to mrssurv's topic in Technical Problems

    Hello. Our apologies for the inconvenience, we’re aware of an issue on our cloud and are working to correct that right now. We’ll have the issue fixed as as soon as we are able, and appreciate your patience while this is being handled. You can monitor the issue on our status page here: https://status.invisioncommunity.com/
  12. Marc
    While I understand what you are saying there, the 403 is coming from your server environment
  13. Marc
    Something on your server is blocking those. You would need to contact your hosting company on this to check what it is. Items such as mod_security, securi and similar can cause this
  14. Marc
    Good luck in getting that resolved.
  15. Marc
    No need really. I will do some testing here and see how I get on with that. If its specific only to your own upgrade, it wouldnt need much doing here. If its not, I should be able to replicate anyway. Thank you anyway
  16. Marc
    Easiest support issue ever! :D Glad you found what you needed
  17. Marc
    I have created a ticket for you so that we can take a closer look
  18. Marc
    Sorry, its not clear what you mean here. You mean you are logged in as the user? If so, which user?
  19. Marc
    You dont seem to have answered what the first one is doing there. The second, there isnt actually an issue with.
  20. Marc
    Thats excellent to hear. Thank you for the feedback
  21. Marc
    I have not seen any other reports of this happening here. Sorry to see you were having issues. Could you let me know the exact rules you had set up, and I can certainly then try to replicate it. It would however seem likely that its something that has happened on your own instance during upgrade
  22. Marc
    This is something you would be best to discuss with your hosting company. There are ways you can do so by creating your own sql scripts, as seen here, but this is outside the scope of our support and not something I would advise undertaking at all if you are unsure what you are doing https://stackoverflow.com/questions/3856435/how-to-convert-all-tables-from-myisam-into-innodb
  23. Marc
    Relooking at this, what exactly is the first one doing? The topic one would not work, as thats not actually a URL even without rewrites.
  24. Marc
    I have split this into a new topic, as its not the same issue there. Please let me know which user you attempted that upgrade on, so I can then take a look
  25. Marc
    If you can submit a ticket to our sales team, we 'may' be able to quote for that
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