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Marc

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Everything posted by Marc

  1. Marc
    It would be worth also taking a look at the following https://invisioncommunity.com/news/invision-community/whats-new-in-460-r1229/page/2/?tab=comments#comment-221539
  2. Marc
    I cannot get to the post content at present due to a block you have on post content from certain locations. In order to take a look at that, you need to ensure the user on file has full admin access, and that item is disabled.
  3. Marc
    This is actually intentional. We do not include archived data in achievement point counts at the present time.
  4. Marc
    I have created a ticket for you, and forwarded this to our sales team. Someone will be in contact as soon as possible
  5. Marc
    I cant actually seem to get to a few pages on your site. Have you moved servers? Also, have you tried disabling all 3rd party items to test this?
  6. Marc
    Unfortunately this is not something in which we can provide support, as the 2.x series has not been supported in a very long time. You would need to update to 3.4 as an interim step which is also not supported for quite some time. This is something in which we can quote on if you would like me to create a ticket for you, or I can move your ticket to community support if its something you are looking to perform yourself?
  7. Marc
    We are of course always making speed improvements on the platform. Note however that many improvements will come from server related performance, rather than the software. That's not to say there wont be areas in the software too, of course. But server environments will tend to be the biggest hit.
  8. Marc
    The ability to change the ACP theme was indeed removed when we updated it.
  9. Marc
    I will take a look at that 🙂
  10. Marc
    This discusses how to add custom buttons. We would not be able to provide you the specific code for your particular solution. That would be for yourself to develop. But this is how you add custom items https://invisioncommunity.com/4guides/themes-and-customizations/editor-and-emoticons_327/adding-custom-editor-buttons-r134/
  11. Marc
    Thats possible. Check in Support in the admin CP (top right of the Admin CP page), and see if anything is showing up in there. However it's a requirement of the software, so it would be unusual for this to be the case. Generally it will be a server blockage somewhere
  12. Marc
    Im still getting an error when I try to log in
  13. Marc
    Please check your server error logs to see what the underlying error message is being logged. At present you have an internal server error showing up when its trying to load
  14. Marc
    If you have the uploads folder, then you may not actually need to do a new install. You just need the conf_global.php file. You would add the uploads folder, add the conf_global.php file, upload a fresh set of files, then run the upgrader from /admin/upgrade . You do need to bear in mind, that would not take account for items such as 3rd party plugins or applications, but it should do the trick
  15. Marc
    You could maybe achieve this by creating a custom button for your users to use. Just another thought for you.
  16. Marc
    Are you using anything like cloudflare there? It may be that this is blocking requests sent back to your site
  17. Marc
    Please could you update your access details on file. They appear to be incorrect at present. I can then take a look based on what you sent over
  18. Marc
    I have sent you the DNS entries that you will need for your site. Please let us know once you have added those, and we can get your domain added for you
  19. Marc
    Having taken a look at this, I just wanted to let you know this is something that would be addressed in a larger review of validation items
  20. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  21. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  22. Marc
    I have to admit, I would also put that in the realm of not being used as intended there. As you mention yourself, its intention is for view on different size screens rather than randomly resizing in different ways to see what breaks.
  23. Marc
    Please post all comments in the English language. We provide support only in English at the present time
  24. Marc
    Yes, it does indeed. I was looking at the values there, when its actually the days that are an issue. Please bear with me while I take a look, and will likely need to get this submitted as a bug
  25. Marc
    Is this only when you are using the block manager?
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