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Marc

Invision Community Team
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Everything posted by Marc

  1. That would indeed usually be the case, just to confirm. We would always recommend making a full backup before deleting anything of course, in case you do find any issues. 🙂
  2. That is not the area these are stored. Its in System->Files->Storage
  3. The answer to that question is that you could contact us provided you have left reasonable time for them to respond. This is not to say we would refund on that basis. It would depend on the scenario
  4. I have responded to your ticket just now. Bear in mind, as mentioned by my colleague we have had no other tickets from you, so I will go through with you and we can try and get that resolved too.
  5. I feel the GIF told me all of your post there 😄
  6. As I mentioned when I sent that ticket in for you. You have to bear in mind that its very likely (almost certain) that if you want that resolving, it will need to be started again from scratch.
  7. Its actually more that you are one of the last to upgrade, and so upgrading on newer technologies it was not built for 😄 Is the ticket I put in for you no longer needed?
  8. This is an error in an old platform which is no longer supported. As you mentioned, this will have been at some point, but is not any longer. Unfortunately we cannot provide support for older packages indefinitely.
  9. Glad you like 🙂
  10. If you go to this section in the admin CP Community -> Forums -> Settings You will see under the 'Topic Settings' Section you have 'Popular now'. Only topics that match the criteria you set there will show up within the block. So for example, I have mine set to 3 posts within 30 minutes. So only topics which have had 3 posts within the last 30 minutes would show up in my block
  11. Unfortunately, we no longer support the 3.x series of products, so there is very limited support we can provide with this. I can forward your ticket to our community support, as someone may be able to assist you with getting upgraded there. Alternatively, we can get a ticket created for you to see what we can offer on upgrading. Please let us know which way you would like to go on this
  12. You would need to request this from the author, rather than ourselves.
  13. No problem. Please let us know if you have any further problems. Glad to see you have your mail up and running properly now.
  14. Yes, if you have deleted them and they no longer exist on disk, they could well cause the above. What you could do is replace just the files within the location its looking for them
  15. Have you checked to see if you are actually getting notifications? Also, have you set up any notifications as push types on your user notification options?
  16. These are in your file storage settings, within System>Files>Storage settings
  17. ou should never delete tables from your site, under any circumstances. You would need replace those images in the folder if they are no longer present
  18. Please do let us know if you see any others of those messages being logged
  19. No problem at all. Glad you have what you need there
  20. It will. Ensure you have a cron job set up to run your tasks also
  21. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  22. This is something we may well do at some point, however there are no others available in that manner at present
  23. Some items we may apply. However it will depend on what they contain and what is involved in correcting the problem.
  24. Please check in the support area of your admin CP and check for any patches available. I suspect you havent applied all patches. This is not an issue with your plan
  25. There is no way in which to change the timezone, and there is only one UTC. This would be outside the scope of support. I have moved this to our development forum for you
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