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Randy Calvert

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Everything posted by Randy Calvert

  1. /tmp/ is a partition. It’s like having a c:/ and d:/ on Windows. If either the main system partition or the tmp partitions are out of space, you’ll have the same problem. That’s something you’ll have to address with your hosting provider as it’s not software related.
  2. ACP - Members - Groups Edit the group you want to change. Switch to the Content tab. The find the Deleting section. There are settings for hiding and deleting content there for that specific group.
  3. That is not a broken image. That icon lets you change your avatar.
  4. That is something if utilized, is a sever level function. It's meant to block unsafe code, but there are times it can block legitimate requests as well. Your host would need to help you with that. It's possible it might be in a control panel for managing your site, but again... it depends on which panel, if your host allows it, etc. That's why it's best to ask them how to disable mod_security.
  5. Does this happen across multiple browsers? If so, you might check if mod_security is enabled. It's possible that a mod_security rule is interfering with the request. I would temporarily disable it and try without it.
  6. Do a manual upgrade. Download the files from your client area, upload them to your website and then visit domain.com/admin/upgrade.
  7. You’ll need to contact the author of that application for assistance. From the application’s support notes: Technical Support If you have an active purchase of the application, you can obtain technical support from the help desk portal: https://ipb.silvesterwebdesigns.com/support You will need to register an account.
  8. It’s likely Apple is flagging email from your server as spam. Your server is accepting the message from IPB, but the server is unable to deliver it to your recipient. This is something you would need to address with your host. I would suggest starting with ensuring SPF and DKIM is setup for your domain mapping to the correct server IP. That is one of the most common reasons for providers to not deliver email.
  9. This is something your host will have to assist with as it depends on how your server is setup/configured.
  10. It’s actually really important. Having a license is a sign of activity. If they are not keeping the license active, there is a much lower chance they’re also keeping applications updated. Imagine buying a resource that does not work because the developer disappeared 2 years ago. Since licenses renew every 6 months, it weeds out inactivity much sooner. Now… it’s not perfect, but it’s a signal and it’s easy for a developer to fix the situation. If they are still around, they can do custom development and not sell it via the marketplace. But if they’re going to actively offer it (free/paid) they need to be active with their license as well. Your problem isn’t the license is not active. The problem is the developer is not around. They could fix the activity if they were.
  11. This would most likely be better posted within the feedback forum: https://invisioncommunity.com/forums/forum/499-feedback/ A member of the staff can most likely move this post there for you. 🙂
  12. They don't typically tie dates to releases, but if you read between the tea leaves on statements about deprications... you can get a rough idea. It's been said that the Commerce ticket system is being removed in IPB 5. Separately Matt has said regarding it's removal: If you put two and two together... that would roughly put the timeline for IPB 5 around Q2 of 2024. But again... IPS generally does not give timelines for releases. This is simply an educated guess deduced by evaluating different statements and piecing together a guess based on everything heard. 🙂
  13. Ahhh haaa... so the opposite. I figured it was TLS somewhere. Not many cases though where someone has locked themselves to TLS 1.3! 😄 So I was close, but Stuart gets the cookie!!
  14. My RECOLLECTION is that it's daily for a week, and then several weeklies. This would allow them to go back and compare something from a month ago if needed as Charles alluded to in the note I quoted. Not on a self-service basis. You would have to work with support to get an export of your database currently.
  15. Long term, one of the things I'm hopeful IPS will consider is automatic image optimization. This would help reduce bandwidth and storage utilization, AND how much IPS needs to pay AWS each month. It could improve the user experience by resizing the image based on the device itself needs. (For example, a desktop might get the full size image... but a mobile device might get sent a file that is 1/3 the size.)
  16. The database itself is not counted and backups itself are not counted against your storage quota. It's essentially all of the files saved within the S3 bucket. This includes themes, attachments, gallery images, etc. To see the full list, search for "Files" in ACP and click the second "files" result: Regarding cloud backup frequency... this is a message from @Charles on that subject recently:
  17. Another possibility is that your server is not sending OUTBOUND requests over TLS 1.2 or higher. If you're using TLS 1.1, IPS will reject the request as insecure.
  18. IPS automatically does daily backups of all cloud accounts. There is not the ability to do an "on demand" backup at this time.
  19. Yesterday was peak bloom in the Washington DC area for the Cherry Blossoms and it was near 80 degrees! Talk about an incredible day! I love spring and I love the chance to sit outside and have dinner with a gentle breeze rolling by. Thanks for this update! The format is great with here’s what’s next, what’s following it, and what is in the pipe.
  20. It’s a module that needs to be compiled into your php installation. That’s something your host will need to help with or if you have access to the server yourself, something you add to your PHP compile.
  21. Understood! That screenshot is EXACTLY where I was hoping that report would be! It makes complete sense for it to be there and gives us the ability to apply other filters such as non-deliverable in a specific member group, or last activity date. So that's very helpful! If I might make a suggestion for a subsequent iteration... users RARELY go into their account settings. In fact, they may never even notice they're no longer getting email from us at all. It would be very helpful to have a way of more prominently notifying a user of the problem. I would suggest displaying a message similar to the announcements feature's "above page content" or at the very top of the page. You could display a red bar that has a warning that there is a problem with email delivery. At that point you can simply drop them on that revised page to update their email address. If emails are not being received, they can no longer self-service reset passwords, they may miss important announcements, etc. So it's important they're aware of that issue ASAP. I personally suggest it would always display until the issue is resolved and not allow it to be dismissed by the member.
  22. I had a post that was in that forum. It’s now in the Marketplace forum so I’m assuming that forum is now for both mass marketplace items as well as custom requests.
  23. Or find a hosting provider or VPS where you don’t have a limit enforced on you. 😉
  24. Just my own personal observation... I've noticed at home my ISP (Verizon Fios) is using IPV6 now and preferring it over IPV4. I've noticed my IPV6 address has changed MUCH more frequently.... several times in a day at times.
  25. I don't think they watch this forum too much as it's for user-to-user help... so you might need to ask it in the actual help forum.
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