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Randy Calvert

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Everything posted by Randy Calvert

  1. You should not have or need an index.html nor a redirection_index.php. You should only have index.php with the standard IPS source code. Your server should have the ability to just serve the IPS index.php without you creating these random redirects. (If they don't just have them set the directory index to index.php or set the following in your .htaccess "DirectoryIndex index.php".)
  2. Are you talking about email with your domain name itself… you need to have your DNS MX and possibly SPF and DKIM records created. If IPS is hosting your DNS, they will always need to help set those records for you. If you’re talking about email only not based on your domain (iCloud, outlook, etc) you would just setup the SMTP settings in your ACP. Or if you pick a totally different domain (say your site is myforum.com), you could create myforum-mail.com and since you control that DNS use that.
  3. System - Settings - Email Settings. About midway down the page is an option to upload an email logo.
  4. And this is true for almost all 3rd party resources. What’s interesting is this is also true not just for IPB but other platforms as well.
  5. This could be an issue with your template itself or potentially with one of your 3rd party resources if it has its own template issues. I would suggest going back to as close to a stock board as possible (including theme) and turning things back one at a time until you find your problem.
  6. This looks to not be available. https://discussions.apple.com/thread/254759442
  7. I’m glad you were able to get to the bottom of the problem! It’s always the silly things that come up to bite us in a migration that no one could ever think about!
  8. Do you have a custom php.ini or a value hard coded in .htaccess?
  9. Out of curiosity, what does phpinfo say for session info?
  10. That would do it! And yes, increasing the memory to PHP would fix that issue. 🙂
  11. There is no way to abort the upgrade. The system files don’t match the database, etc. You would need to restore a backup prior to the attempted upgrade.
  12. Are you sure those are all real members? That IP shows as being static IP associated with a data center. It’s also possible they’re using a VPN which would cause this.
  13. There are some resources in the marketplace that can help with this. Go to marketplace and search for pages as a way to get started finding some templates made by others. 🙂
  14. Mine shows data as of about 2 hours ago.
  15. You might want to post this in the main support forum. This is for server and self hosting issues. This issue seems to be software related and not server related.
  16. If you’ve enabled signatures for a group, they can be created in their account settings. Specifically domain.com/settings/signature/
  17. Receiving email is not applicable to IPB. It’s only for sending. There is more to sending email than just getting an API key. You need to setup SPF and DKIM, etc. Those are all things you would do directly inside of Sendgrid not related to IPB. You would want to work with them on that side first before trying to send mail otherwise most mail providers will reject the messages from them.
  18. FYI... this forum is for assistance with server related issues. If you're looking for help with the software itself, you should be posting in: https://invisioncommunity.com/forums/forum/497-technical-problems/ Staff don't watch this forum much as it's typically user-to-user help for server stuff.
  19. I personally just password protected the folder (htpasswd) so that only those who had the specific password can get to it. That way if I needed to lookup anything or verify something... I still had the old site available. I could go look up what the exact old permissions were, or what I did for emoji, etc. (Some of my legacy emoji did not transfer easily so I had to tinker with those afterwards.) I only needed it for about a few days, but I left it around just in case and finally ended up deleting it after about a year. But that was just for my own peace of mind. 🙂 Regarding SEO... you might take a temporary hit for a bit as Google has to completely reindex the site, follow redirects, etc. I felt an impact for about 2-3 months (did I mention Google is SLOW?!) but then it ended up being better ranked than it was before.
  20. It would most likely be better to move all of your XF files into a different folder. That way you don't have to deal with changing your licensed URL later, or needing to update board paths again, rebuilding the system cache, etc. I would: Move XF into a subfolder (like "old). Install IPB in the root. (Don't forget to choose to download the converters when you download the software! It's a checkbox that is sometimes easy to miss.) Install IPB as normal. Once complete, login to the ACP and do some basic configuration (site name, etc). I might also create member groups and set their permissions. Turn the forum offline. Go to the converter section of the ACP and select new conversion and choose XF. Point it to the database and provide the system paths of the files. (These will be server paths like /home/username/public_html/old/avatars) Once the converter completes, check over the rest of the settings/permissions! IPB and XFs permissions don't quite match up, so just make sure you don't accidentally expose your moderator forum, etc. 🙂 Once everything looks good, turn the forum back online. If you ever do a manual upgrade, always make sure to download the converters. It is what will manage the old redirects for you so if someone goes to an old bookmarked URL that it gets mapped to the right IPB URL. If you ever remove the converter app, your site will still work... but all the auto redirects will stop working as there is nothing mapping them anymore.
  21. As someone who migrated a site from XF a little more than two years ago, I can say that the converters work well and that the community likes the IPB platform much more.
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