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Randy Calvert

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Everything posted by Randy Calvert

  1. Randy Calvert
    By default on new installs, you would use email address to login. Did you use the email specified when you setup the software?
  2. Randy Calvert
    That looks like the banned screen, but without language strings.
  3. Randy Calvert
    You might want to work with that plugin developer then if it only occurs when using it. At least you understand what is going on now and why it's happening!
  4. Randy Calvert
    IPB does not have a concept of “forbidden”. That’s coming from your host or a firewall. Check with your host if you have anything like mod_security or a firewall (cloudflare) enabled. If so… try turning it off.
  5. Randy Calvert
    IPS is not "detecting" anything. It's being notified of bounces and they're taking action based on that notification of a bounce or email marked as spam. In the IPB cloud, IPS gets notices via an API call when emails are bounced or marked as spam from AWS. (This is because all email is sent from "noreply@invisioncommunity.com".) When a message then bounces, it goes to AWS and AWS sends the notification to IPS to take action on it. In a self-hosted environment, most email providers don't provide a way of pushing bounces to an API endpoint for IPS to process. That means nothing ever reaches the software for them to potentially take action on.
  6. Randy Calvert
    That’ll do it! 🙂
  7. Randy Calvert
    Jordan had an incredible opportunity come up working for Amazon that was too good to pass up. Details are in the last hump day…
  8. Randy Calvert
    Good enough to come back??
  9. Randy Calvert
    You don’t.
  10. Randy Calvert
    This looks like something you need to address with your ad provider. IPS can’t help you troubleshoot things caused by third parties. My suggestion would be to not serve ads in PMs.
  11. Randy Calvert
    It looks like your FTP account does not have permission to override the file. Either your file permissions are incorrect or the file is owned by the incorrect system user. You might need to work with your hosting provider to either fix the permissions or ownership.
  12. Randy Calvert
    "mostly" is a bad answer. ALL tables should be in innodb format. Ask your host to convert all tables to innodb and to truncate the data in the core_log table (empty it). As a best practice, the host should have the default table type set to innodb, but that's a different discussion. lol
  13. Randy Calvert
    IPS cannot make those kinds of changes for you. If you have access to phpMyAdmin, you can do this yourself or your host should be able to do this for you. But be aware if you mess up and delete the wrong data, you might end up needing to restore from backup. Directly making changes to the database is something that is not recommended.
  14. Randy Calvert
    There is no solution. The product does not do what you want it to do yet. Now with that said, IPS has numerous large corporate customers who are subject to GDPR and this is not a problem. So take it for what you will… The solution is to either have a 3rd party create a resource to do what you want to wait for IPS to add the features they’ve walked about that are on the roadmap.
  15. Randy Calvert
    What I’m saying is that Bunny or another CDN might be a good solution for a self hosted community. It is not a good solution for the IPS cloud. There is a lot more being provided provided by Cloudfront than simply being a CDN that can’t be accounted for if they move that traffic out.
  16. Randy Calvert
  17. Randy Calvert
    I want a WAF in front of EVERYTHING I have. This includes being able to apply rate controls/DDoS protection, etc. Even if rates for bandwidth are "cheap"... If an attacker sends a trillion requests for the objects, I don't want stuck with a huge bill. If you're going to talk about "lock-in", solve it by using multiple providers that offer complete stack solutions such as Azure or Google where you have the database, application, security, caching, micro services, etc all brought into multiple providers. Simply moving CDN out somewhere else is not a good way of designing an enterprise level application.
  18. Randy Calvert
    But then they increase management cost, support costs, more separate vendors to deal with… Not to mention now needing two separate WAFs. There is a lot to be said for a single throat to choke. 🙂 Also at the enterprise level, they don’t pay what is listed on the website. I know for a fact that lower prices are available based on overall spend.
  19. Randy Calvert
    Not pure natively. But you could build something in Pages that makes calls to services like Google Maps and ZIPCodeAPI. https://stackoverflow.com/questions/70184140/using-google-maps-api-how-to-find-all-zip-codes-within-a-radius
  20. Randy Calvert
    The feedback forum is not a good place to go for support. However you can reach the account and billing department at: https://invisioncommunity.com/contact-us/
  21. Randy Calvert
    After editing your conf_global.php, did you rebuild your theme files by going to ACP and clicking "Clear System Caches"?
  22. Randy Calvert
    I just tested changing the setting and it worked fine for me. Does this happen when trying to change the setting in a different browser? If not, what about disabling all 3rd party resources and then changing it back to the default value? One of the staff can check to see if they can adjust it back to default in the menu manager as well.
  23. Randy Calvert
    I just checked my localhost test install... The default does not have it in there. I'm assuming after the install someone manually changed the permissions in the Menu Manager. The fix for that is to make sure the menu permissions are set to "Show this item to users who can access this content". If you've manually chosen groups, you need to remove guests from whatever you've set.
  24. Randy Calvert
    This is great! One suggestion however... a user would not know they're being blocked unless the person happened to stumble into their email settings. In my experience, this is very unlikely to happen. Users don't check there often (or at all). They may not even realize there is a problem or realize email has not been seen by them in a while to know to investigate. Could you add some sort of front-end notification as well? The red stripe could literally just be the email settings page you linked above where you explain the problem and ask the user to update their email.
  25. Randy Calvert
    When a GUEST views that page, they don't see "Unread Activity". They see "All Activity". Those are different URLs. "All Activity" = domain.com/discover "Unread Activity" = domain.com/discover/unread As noted earlier... IPB does not track guest read/unread state. It's impossible because the read state is different for each guest and there is no way to track "which" guest. When browsing the site as a guest, IPB does not display "Unread Activity" anywhere. It's possible a link was posted by a user and it was indexed, or it's possible there is a random crawler that is trying to scrape your site, etc.
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