Gesundheit Posted February 11 Share Posted February 11 (edited) You can even reproduce this issue directly on Invision Community's forum. Step 1: Reply to any topic on a mobile browser (tested on Android). Type in: Test @Test Step 2: Try to remove the mention tag, you can't. Edited February 11 by Gesundheit Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 12 Share Posted February 12 Are you using a default editor on your android device? And which android device? Link to comment Share on other sites More sharing options...
Gesundheit Posted February 13 Author Share Posted February 13 This issue was reported on our community, I tested it on a Samsung phone with an up to date Chrome browser. Looking into it a little bit further, this issue appears to occur on Microsoft Swiftkey keyboard, but not on the stock Samsung one. However, considering Swiftkey has 1B+ downloads, it's probably default on many models and worth looking into. Demo: https://i.zz.ee/ocUdamM1L6.mp4 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 13 Share Posted February 13 4 hours ago, Gesundheit said: This issue was reported on our community, I tested it on a Samsung phone with an up to date Chrome browser. Looking into it a little bit further, this issue appears to occur on Microsoft Swiftkey keyboard, but not on the stock Samsung one. However, considering Swiftkey has 1B+ downloads, it's probably default on many models and worth looking into. Demo: https://i.zz.ee/ocUdamM1L6.mp4 You would then need to report this to swiftkey, as the issue itself is not an issue on the editor. We have no control over what shiftkey sends to the editor (select here, backspace here etc) Link to comment Share on other sites More sharing options...
Gesundheit Posted February 16 Author Share Posted February 16 The member who initially reported this issue is using Gboard - the Google Keyboard with 5B+ downloads on Google Play. It's quite the coincidence that (at least) two major on screen keyboard software have this issue that also appears to be recent. Knowing from experience how bug riddled IPS has been, it's unlikely the keyboard software is to be blamed. Link to comment Share on other sites More sharing options...
Randy Calvert Posted February 16 Share Posted February 16 FYI… IPS has only supported stock/default keyboards. Link to comment Share on other sites More sharing options...
Sonya* Posted February 16 Share Posted February 16 I have recently updated from 4.5 to 4.7. The issue was first time spotted on versions before 4.5. There was no issue on 4.5. The issue reappeared after update to IPS 4.7. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 16 Share Posted February 16 35 minutes ago, Sonya* said: I have recently updated from 4.5 to 4.7. The issue was first time spotted on versions before 4.5. There was no issue on 4.5. The issue reappeared after update to IPS 4.7. I can certainly report this as a bug in that case. It is worth noting however that swiftkey is not stock, so there is no guarentee we will be able to do anything on that. Link to comment Share on other sites More sharing options...
Sonya* Posted February 16 Share Posted February 16 10 minutes ago, Marc Stridgen said: I can certainly report this as a bug in that case. It is worth noting however that swiftkey is not stock, so there is no guarentee we will be able to do anything on that. It was not me with Swiftkey 😉 I have mentioned that the issue was not on 4.5 and now reappeared. I do not know what device or what keyboard. But I can evaluate it, if needed. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 16 Share Posted February 16 5 minutes ago, Sonya* said: It was not me with Swiftkey 😉 I have mentioned that the issue was not on 4.5 and now reappeared. I do not know what device or what keyboard. But I can evaluate it, if needed. The issue we know at this point is when people are using the swiftkey keyboard Sonya* 1 Link to comment Share on other sites More sharing options...
Sonya* Posted February 16 Share Posted February 16 10 hours ago, Marc Stridgen said: The issue we know at this point is when people are using the swiftkey keyboard Yes, the member who reported this issue is using Gboard. There was no issue though while on IPS 4.5. It is reappeared after updating to the latest IPS version. Link to comment Share on other sites More sharing options...
Jim M Posted February 16 Share Posted February 16 33 minutes ago, Sonya* said: Yes, the member who reported this issue is using Gboard. There was no issue though while on IPS 4.5. It is reappeared after updating to the latest IPS version. If I am understanding though, Gboard isn't though natively installed on the device, it is an addon. Thus, would need to be reviewed by our team to see if we want to support it. Link to comment Share on other sites More sharing options...
Nathan Explosion Posted February 16 Share Posted February 16 (edited) GBoard is the default keyboard of the Google Android OS (it's on Pixel devices, it's on most OnePlus devices, plus others that don't massively deviate from the stock OS) 'Samsung Keyboard' is the native keyboard on the Samsung version of the Google Android OS, but can be overridden by the manual installation of GBoard from Google Play, just like SwiftKey is available for all Android devices. Edited February 16 by Nathan Explosion SeNioR-, Jim M, teraßyte and 3 others 4 2 Link to comment Share on other sites More sharing options...
Sonya* Posted February 17 Share Posted February 17 Another member who reported that deleting mentions and quotes does not work after update on latest IPS, uses an iPhone. He is not sure if he uses a different keyboard. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 19 Share Posted February 19 On 2/17/2024 at 8:00 AM, Sonya* said: Another member who reported that deleting mentions and quotes does not work after update on latest IPS, uses an iPhone. He is not sure if he uses a different keyboard. Please could you ask that member? I can add the extra info to the bug report Sonya* 1 Link to comment Share on other sites More sharing options...
Sonya* Posted February 21 Share Posted February 21 On 2/19/2024 at 12:05 PM, Marc Stridgen said: Please could you ask that member? I can add the extra info to the bug report This member uses the default keyboard on his iPhone. Concerning the issues on Android devices: members who use original Samsung do not have any issues. But users with devices Xiaomi and Honor cannot delete mentions. Even if they use the default keyboard. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 21 Share Posted February 21 20 minutes ago, Sonya* said: This member uses the default keyboard on his iPhone. Concerning the issues on Android devices: members who use original Samsung do not have any issues. But users with devices Xiaomi and Honor cannot delete mentions. Even if they use the default keyboard. Thanks Sonya. I have added this information to the bug report Sonya* 1 Link to comment Share on other sites More sharing options...
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