Simon Woods Posted March 29, 2016 Share Posted March 29, 2016 Can you get ftp access via Community In The Cloud? I can't find anything in the ACP about it, or the guides, whilst I was not given any details to be able to access the files in this way upon migration to the service. Link to comment Share on other sites More sharing options...
Jim M Posted March 29, 2016 Share Posted March 29, 2016 Sorry, as this is a cloud solution there is no FTP option as there should be no need for it as our software supplies the avenue to do most everything needed. If you do have a question or a need for FTP, please submit a ticket and we can always assess it and help you out Link to comment Share on other sites More sharing options...
Simon Woods Posted March 29, 2016 Author Share Posted March 29, 2016 Thanks! Link to comment Share on other sites More sharing options...
Porthos1973 Posted May 8, 2016 Share Posted May 8, 2016 This really sucks for those of us hosting with you. Since some of the items in the marketplace require uploading files means we have to create a support ticket each time we come across one that we want to use and then wait for the ticket to be responded to. Increases the install time for the customers. Has to be a better solution. Link to comment Share on other sites More sharing options...
Simon Woods Posted May 8, 2016 Author Share Posted May 8, 2016 4 minutes ago, Porthos1973 said: This really sucks for those of us hosting with you. Since some of the items in the marketplace require uploading files means we have to create a support ticket each time we come across one that we want to use and then wait for the ticket to be responded to. Increases the install time for the customers. Has to be a better solution. Oh, what kind of items are they? I didn't realise this problem existed. Link to comment Share on other sites More sharing options...
Porthos1973 Posted May 8, 2016 Share Posted May 8, 2016 Is an example where you have to upload files before you start the install. There are others out there was well. I know most are packaging everything in a .tar file so everything gets uploaded that way but still some that have it were you have to manually upload. Link to comment Share on other sites More sharing options...
Simon Woods Posted May 8, 2016 Author Share Posted May 8, 2016 Eek. Not good. Hopefully over time all items will be able to work via the .tar upload. Fortunately I'm in a position where the value of the hosting is much greater than that of third-party items but I'd have to make some tough decisions if that situation changes. Link to comment Share on other sites More sharing options...
AndyF Posted May 8, 2016 Share Posted May 8, 2016 I misread this as the other 'Steam' file. as one was approved today that is a pure .tar file (uploaded via your ACP not via FTP) Newer files should not really need any direct filesystem access though it should be possible via either applications or plugins to do what is required without direct intervention. Link to comment Share on other sites More sharing options...
MADMAN32395 Posted May 8, 2016 Share Posted May 8, 2016 13 minutes ago, AndyF said: I misread this as the other 'Steam' file. as one was approved today that is a pure .tar file (uploaded via your ACP not via FTP) Newer files should not really need any direct filesystem access though it should be possible via either applications or plugins to do what is required without direct intervention. it's mostly the login handlers and commerce plugins that use the files that need uploading. Link to comment Share on other sites More sharing options...
Aiwa Posted May 8, 2016 Share Posted May 8, 2016 2 hours ago, AndyF said: I misread this as the other 'Steam' file. as one was approved today that is a pure .tar file (uploaded via your ACP not via FTP) Newer files should not really need any direct filesystem access though it should be possible via either applications or plugins to do what is required without direct intervention. @AndyF Thanks for the quick approval BTW! Link to comment Share on other sites More sharing options...
Yurri Posted May 17, 2016 Share Posted May 17, 2016 Without FTP? How? need custom .htacess IP Pages by default Enable HTTPS Link to comment Share on other sites More sharing options...
Hexsplosions Posted May 17, 2016 Share Posted May 17, 2016 2 hours ago, Yurri said: Without FTP? How? need custom .htacess IP Pages by default Enable HTTPS IPS4? .htaccess - send it to support and ask them to upload it. How often do you need to change a .htaccess file? It shouldn't be a burden. IP Pages by default - ACP Enable HTTPS - ACP Link to comment Share on other sites More sharing options...
Adriano Faria Posted May 17, 2016 Share Posted May 17, 2016 - Payment Gateways - Share links Link to comment Share on other sites More sharing options...
GT_Bullitt Posted May 18, 2016 Share Posted May 18, 2016 What about TapaCrap, my members insist on using that horrible app but I need to upload a folder to my root directory? Link to comment Share on other sites More sharing options...
Rhett Posted May 18, 2016 Share Posted May 18, 2016 If any Cloud customers need anything, please use our cloud support section and we are always here to assist you with a proper solution. Tapatalk, and login handlers at the moment do need to be uploaded manually, and we can assist you with these items. Tapatalk is re-writing their application in the proper manner however which should be done soon hopefully. Link to comment Share on other sites More sharing options...
RevengeFNF Posted May 18, 2016 Share Posted May 18, 2016 1 hour ago, Rhett said: Tapatalk is re-writing their application in the proper manner however which should be done soon hopefully. Where you saw that? Link to comment Share on other sites More sharing options...
Rhett Posted May 18, 2016 Share Posted May 18, 2016 We have been in touch with them on this issue directly for a while. Link to comment Share on other sites More sharing options...
BenCurry Posted May 18, 2016 Share Posted May 18, 2016 I am on cloud hosting. Needed FTP access recently and it was sorted out no problem. Link to comment Share on other sites More sharing options...
Simon Woods Posted May 19, 2016 Author Share Posted May 19, 2016 Oh, yes, to clarify: any and all support since moving to cloud hosting has been excellent. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.