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Everything posted by Rhett

  1. I have brought this up internally for further review, I can't promise anything at this point, but it's being considered for a future version. Thank you for all of your feedback on this item.
  2. Because, as with most things, there is much more to the picture that users don't see or understand, we have to ensure image processing software can handle these extensions, and often case build in support for them. It's not as simple as saying allow xwz etc.
  3. If a users selects to run the support tool, then proceed in the support tool to create a ticket, and selects the option to create a temp admin account for support access.
  4. Hello, this account should not exist for more than a few hours up to 48 hours, so it shouldn't be an issue. If you are using this account as an access account for support and leaving the account on your site, then you can use an email address of your own perhaps if needed. We used to use our support email, however our ticket system would get flooded with notifications from many many sites, so this is why this has changed. You can also create an admin account in your site, add those details to our client area, then if you are using the support tool, select the option not to create t
  5. The domain name is registered to you, you can transfer this domain to any registrar in the future, you own it as long as you continue to pay the renewals.
  6. Things here are almost back to normal here (Northern California) everything is opening up again, schools and churches should get the green light in another month or so. Other than that, it's pretty much normal now. 6 Active cases is all we have now, down from a peak of about 50, 1 in the hospital, peak was 3. Local community is about 200k, so for us locally it's been a non event thankfully.
  7. Users online since 4.0 (2015) uses php sessions, which have a default session length of 1440 seconds (24 minutes). This isn't something the software can edit and is a server side setting that can not likely be adjusted for many other reasons. What some users have done to overcome this is use one of the third party item (linked above) that show the number of active users in the last 24 hours on the bottom of the site instead of the current logged in users.
  8. Can you clarify what you are referring to?
  9. Hope you feel better, and I wouldn't stress about a test, it does nothing to help you, and any treatment will be the same if it gets bad enough to go to the Doctor. Hope for the best though.
  10. Locally they started converting our two high school gyms into temporary hospitals for the overflow, it's a bit surreal when you see that happening. 30 Miles south of here they are also converting a basketball arena into the same. They are a step ahead of things and hopefully they won't have to be used, but they are getting ready for it.
  11. @tonyv We get the fact you don't believe any of this, you think it's no big deal, however you have stated your opinion over and over, leave it at that and go post in another topic! All you're doing is looking for confrontation and arguing with other users, that isn't productive, needed or wanted. You are entitled of course to your opinion, however, if you keep up the back and forth, in this topic, you too will have your posting privileges removed, enough is enough of your drama and back and forth on this. Please everyone keep in mind this is a business forum, it's not a general off top
  12. This is actually built into almost all browsers by default, CMD + on mac and ALT + on windows, it retains memory based on the site as well, so you can have your users adjust this as needed for their sites they use. Mac - Cmd' + '+' (plus) to zoom in Win - Ctrl' + '+' (plus) to zoom in You can manually edit the theme, however there would be many areas to edit as there is different text size in many places.
  13. Please stop guys and gals, you are being ridiculous. Please be respectful, and if you have nothing nice to say, listen to your mother and don't say anything at all. Is it really worth being banned over? Let me answer that for you, no it's not. 🙂 Please be respectful and be safe!
  14. I am going to say this with all the respect in the world to you, but if you are not seeing the issue here in the US, (it's just starting to get ugly, and will only worsen in the next days, weeks and months), then you must have your head buried in the sand. If you really think that it will be over with a normal flu season, then you are clearly not following the situation going on. This isn't the flu in this case, it won't come to a magical halt, and it won't be over anytime soon. We are preparing for what will be a mass overrun of our care system, for example in California, every busines
  15. I can't say I have ever been happy someone has the Flu, but in this case I'm very happy to hear this, get well! that's great news!
  16. Please stay respectful during this time and in this topic, if those of you who continue to ignore our request to remain civil and keep this on topic cannot do it, we may not close this topic, we may just remove your ability to post at all for the time being. So please respect one another and before you hit submit, please remind yourself, if you have nothing nice to say, please don't say anything at all. Stay safe everyone!
  17. Good point, I'm confused by that as well, they have more cases that others banned. Has to be political/economy related as a best guess. Rumor has it all sporting events will follow what the NBA just did. 😞
  18. You're very welcome, I'm glad it all worked out for you! 🙂
  19. Fast forward three years and you will still be deciding, we locked the old topic as it went on for many years, which made the topic irrelevant as the hardware you were still pondering was obsolete. I'm seeing a pattern here perhaps 😂😇
  20. It's not going anywhere, you are safe to use it as Aiwa mentioned above.
  21. I wasn't talking about the file size in mb, I was referring to the file itself, it's very large and difficult for any image processing utility to handle 93 images, some do it more efficiently than others, in this case GD handles this better. I was just explaining why you are seeing issues with such images. Just looking at disk space size doesn't provide all the info though.
  22. You provided the issue in your reply "Large animated gif's" Other software likely uses a different upload method to be honest, and which may be something we can improve on. That single image you attached is actually 93 images 😂 which is why you are likely seeing issues as it's pretty large to handle, and GD seems to do a more efficient job in this case on that file type.
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