Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,396 topics in this forum
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- 3 followers
- 7 replies
- 605 views
Members are running into upload failures in some cases, not sure why this is happening as there is quite a bit of disk space quota available (40GB) at the time of these failures. Files are being left behind (2.3GB each on avg) because of the failures and eventually completely capping the disk space quota. Would a single image take up to 40GB of free disk space when it can't do it all in memory? ImagickException::445 unable to write pixel cache '/tmp/magick-ZvfCYR5vTGWaIyfii_ZaZEePhJOiAI69': Disk quota exceeded @ error/cache.c/WritePixelCachePixels/5852 #0 /home/xxxxxxxxxxxx/public_html/system/Image/Imagemagick.php(237): Imagick->rotateImage() #1 /home/x…
Last reply by Clover13, -
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- 2 replies
- 680 views
We have a legacy message board that was hosted on a gridserver at Media Temple until it was bought out by Godaddy. Godaddy was not able to get the board working with the Media Temple files, so we transferred the board to Siteground, but posts before April 2020 are missing. The board had posts back to 2012. Our last backup file is from November 2020. Siteground is telling us that the new version of the Invision software is not compatible with the backup. I believe the backup is on version 3 of the software. Can someone please advise?
Last reply by teraßyte, -
This happened after switching the theme storage settings to our S3. Our entire site is down and we can't access the admin CP to switch it back or clear system cache. And I guess we can't create a support ticket because we're self hosted. [[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]
Last reply by Marc, -
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- 1 follower
- 1 reply
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Whenever trying to move a topic, the system returns an error... However, even though the error is displayed, the topic is being moved. My Invision Version: v4.7.13 TypeError: mb_strpos(): Argument #1 ($haystack) must be of type string, array given (0) #0 /home/myuser/public_html/system/Content/Content.php(2849): mb_strpos() #1 /home/myuser/public_html/system/Content/Item.php(2153): IPS\_Content->adjustSessions() #2 /home/myuser/public_html/applications/forums/sources/Topic/Topic.php(1038): IPS\Content\_Item->move() #3 /home/myuser/public_html/system/Content/Controller.php(1167): IPS\forums\_Topic->move() #4 /home/myuser/public_html/system/Dispatcher/Contr…
Last reply by Marc, -
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- 2 followers
- 1 reply
- 407 views
Some users have reported 0 byte files being downloaded from Downloads. This is likely due to files not transferring over during a server relocation. Is there an easy way to run an holistic report in Downloads to find all missing files? Ted.
Last reply by Marc, -
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- 2 followers
- 19 replies
- 900 views
Hi guys, for a few days now, after writing a post and clicking 'Submit Reply' it takes 10 to thirty seconds to save the post. This does not happen on the post editing function and happens even without advertising and with all plugins disabled. Do you have any advice for me?
Last reply by Marc, -
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- 2 followers
- 5 replies
- 663 views
Hello, Gmail permanently blocks me from sending mail out from my forum (sending hundreds of emails daily), and Sendgrid is not an option for me to integrate. What is the best and quick way to solve this issue? Thank you!
Last reply by Marc, -
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- 1 follower
- 7 replies
- 883 views
I've moved server and domain host etc - the forum and DB at first glance appear to be working fine. Since moving to the new server I completed an upgrade to the latest software too - and all that went without any errors too. However, if you select to change your profile photo there's no part of the form to select a new image nor can you delete your current image AND in Admin CP there are a number of pages which aren't accessible, especially some tabs on pages such as general or advanced config for instance. The tabs are there but clicking them the new tab doesn't load I've checked things such as Clear system caches and Ensure any fo…
Last reply by Gary B, -
- 1 follower
- 4 replies
- 537 views
I want to have a landing page for the website. In a previous installation, I was able to land on a "Page" that I designated as a homepage and make Pages the default application. That doesn't work anymore as the Articles database comes up and it shows as the Articles menu location. So, the best solution I can come up with is to create my own homepage that introduces the website that users click on to start up the IPS instance (I will use forums as the default app). So, I moved the installation down a directory and changed the conf file to show the base URL in the new location. But the software failed. I did a clean reinstall at the new directory, and it wouldn'…
Last reply by RocketSMS, -
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- 1 follower
- 22 replies
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Hi, We have followed the steps to manually upgrade the files using sFTP, as the automatic one only suggested SQL that was irrelevant and had no effect, and couldn't move on. Yes, everything is compatible, we are on PHP 8.0. All the system checks etc run. We are upgrading from v4.5.4.2 to 4.7.14. 1. Snapshotting the server 2. Upload all the files via sFTP (took 2 hours) 3. Going to /admin/upgrade = says no application to upgrade Fine, but we still get error messages about that we should upgrade to 4.7.14, so the files are not applied properly 4. I go to the support tab, and enter info in Step 1, so I land on Step 2 BOOM. The server CPU goes up to…
Last reply by teraßyte, -
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- 2 followers
- 3 replies
- 484 views
Members on my newly installed forum can't upload pics or attachments. Admins can upload. Please advise. Error message:
Last reply by Marc, -
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- 2 followers
- 4 replies
- 594 views
I'm setting up a new forum and have speed issues. Latest self hosted version. When posting a new topic, it can take more than a minute before it posts. When posting a reply to a existing topic it's super fast. What could be the issue?
Last reply by Marc, -
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- 3 followers
- 2 replies
- 461 views
Hi, we are seeing issues with the viewupdates task in the system logs: ArgumentCountError: Wrong parameter count for Redis::zRem() (0) #0 /var/www/html/system/Redis/Redis.php(250): Redis->zRem('topic_views') #1 /var/www/html/applications/core/tasks/viewupdates.php(86): IPS\_Redis->__call('zRem', Array) #2 /var/www/html/system/Task/Task.php(375): IPS\core\tasks\_viewupdates->IPS\core\tasks\{closure}() #3 /var/www/html/applications/core/tasks/viewupdates.php(38): IPS\_Task->runUntilTimeout(Object(Closure)) #4 /var/www/html/system/Task/Task.php(274): IPS\core\tasks\_viewupdates->execute() #5 /var/www/html/system/Task/Task.php(237): IPS\_Task-&…
Last reply by Marc, -
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- 1 follower
- 2 replies
- 430 views
After moving from test staging to production site we need to fix the path to fontawesome. How to do that?
Last reply by georgebkk, -
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- 1 follower
- 2 replies
- 491 views
Hi, We've been forced to switch our live server (which is currently down), and I've done all the exports and imports and (most) settings. But something is missed, since I am greeted with this error when logging in: OutOfRangeException: (0) #0 /home/admin/domains/studio.se/public_html/system/Data/Store.php(214): IPS\Data\_AbstractData->__get() #1 /home/admin/domains/studio.se/public_html/applications/core/modules/front/system/login.php(306): IPS\Data\_Store->__get() #2 /home/admin/domains/studio.se/public_html/system/Dispatcher/Controller.php(107): IPS\core\modules\front\system\_login->loginas() #3 /home/admin/domains/studio.se/public_html/system/Dispatch…
Last reply by Editorn, -
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- 3 followers
- 15 replies
- 843 views
During my upgrade it failed I'm not sure what setting I've got to change> Please give me a hand to understand what needs to be changed.
Last reply by Mopar1973Man, -
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- 1 follower
- 1 reply
- 430 views
I have created a record and then locked it. I can unlock it via moderator's menu but after editing it's locked again automatically. I tried it many times but after each saving it's locked again.
Last reply by Marc, -
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- 13 replies
- 1.2k views
I am told it's installed, but the options greyed out to me. I can't find any help files on this.
Last reply by Jim M, -
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- 2 followers
- 14 replies
- 1.8k views
Hi, I have a new client from Brazil (I'm in the UK) who has contacted me to say that he paid for a download yesterday but it is still showing as Pending, even though his card was charged successfully. He is correct so I went to Stripe Dashboard and checked and it shows as "Payment authorised, but not yet captured". I can see options to capture a payment, but I thought it should be automatic and don't want to have charged him twice. I've not seen this before and Stripes documentation doesn't find any search results. Any advice on how to proceed? Thank you!
Last reply by Jim M, -
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- 1 follower
- 1 reply
- 460 views
Is it possible to see or check how many members that need to change log-in method when change is coming from using log-in name to e-mail adress?
Last reply by Jim M, -
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- 2 replies
- 474 views
Hi there, When I post an embedded Youtube link or even reference another post (which generates an iframe) I notice my server returns a 403 error. I'm not sure how to troubleshoot this and what to check in terms of server configuration to fix this? Can you please let me know what to try/check to try and resolve this issue? A member tried to post a link to embed this video recently and it failed to post. Image attached of error generated.
Last reply by gav240z, -
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- 2 followers
- 6 replies
- 625 views
Unable to reach site after upgrade. Even loading the snapshot taken before installation, the site remains unreachable. (I'm a little tired of self hosted IPS, either I move to the cloud or change software)
Last reply by Miss_B, -
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- 12 replies
- 749 views
Hello everyone, I just wanted to convert data from an old forum I had (based on Invision in early 2023) to a fresh installation. Everything was going well until I wanted to start the conversion : "No items could be found to convert. This may be because there is no data present to convert in your old database." I don't understand this error cause the db is actually full of data: If anyone had a solution to this problem it would literally save my life.
Last reply by Jim M, -
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- 2 followers
- 4 replies
- 599 views
Hello, I recall using a Twitch.tv login handler. Since the marketplace is closed is it possible to know if I could create a Twitch Login handle. Regards, Robin
Last reply by Robins Gupta, -
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- 1 follower
- 11 replies
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Hello we have the latest 4.7.13 version PHP 8.1.20 and MariaDB 10.11 In Pages we enabled anonymous posting. In records directly we see anonymous author, that is right But in topic listing is not very anonymous and on index at all This is not issue with template, this bug has appeared since you gave this feature to Invision. Since this board has been upgraded through lot of versions with reseted templates but nothing helped. The same issue appeared under PHP 8.0 and MariaDB 10.6. Do you need any more info?
Last reply by ExoTech, -
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