General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
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- 4 replies
- 362 views
I'm looking for add some custom HTML with some translations. Does anyone hide and show blocks according to language?
Last reply by Morrigan, -
- 1 reply
- 349 views
I have kg and Ib, can I just change the Ib to g in the translation? Will that work?
Last reply by bfarber, -
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- 3 replies
- 409 views
Hello, I was wondering if there is some sort of plugin/application that makes it able to add high quality tables into a post on my forums.. thanks !
Last reply by bfarber, -
- 1 follower
- 1 reply
- 699 views
i don't understand the difference between subscriptions and products renewals. What am I missing?
Last reply by bfarber, -
- 1 reply
- 366 views
I am completely new here. Is it possible what I try to achieve? This is for roughly 2.000 members who are well known and trusted. So, I do not need spam control, reporting, and no complex moderation. I use posts, clubs, and events (no forum). I want to completely separate public and internal views/content. I never want a guest (user who is not logged-in) to see any member details and no activity stream at all. Ideally, public users should only see public blog posts and public events. Internal (logged-in) users should see only the content of their groups and those groups should have their own blogs and event calendars. Going even further, I would love t…
Last reply by bfarber, -
- 1 follower
- 0 replies
- 368 views
It seems there is some internal queue or cron that pushes our picks every few minutes, but I like to disable that and make it publish instantly as we need to tweak the image and content length while publishing. Hope its possible. Second, is there any way to truncate fixed length of content to 500 words or 5 lines etc.....? Third, how to add our pick content on notification emails?
Last reply by Gauravk, -
- 2 followers
- 7 replies
- 311 views
How we can set expiry for one time subscription, without renewal....?
Last reply by Makoto, -
- 3 replies
- 727 views
I might have disabled this myself, but I don't remember where. For example, if I post a link here to another thread, a part of this thread on the same forum/board becomes visible like this: It automatically embeds with a nice little block with a bit of text of the thread. However on other forum software I've seen this also working for external links. On Invision, external links appear as a single url line. As said, could be I disabled this, but is it possible to get such nice box for external links too? And if yes, where can I enable this? P.s. the editor bug is back. Editor content is not cleared anymore, not on my own forum, and not here…
Last reply by Steph40, -
- 1 follower
- 6 replies
- 748 views
Hello, I'm new on IPS, and Ihave some questions about the billing, so sorry in advance if the answers are already availble on the forum, but I couldn't find them: I opted for the self hosted license, and payed using paypal. I'm not interesed in renewing the support after 6 months, and I didn't find any option on the client area nor on paypal for disableing the automatic renewal. does it mean that I will be charged after 6 months anyway ? If not, and the renewal is not activated, I understand that I won't have any further access to the support, but : Can I keep using IPS after the 6 moths delay? or the license will be expired and the forum locked ? …
Last reply by Stuart Silvester, -
- 1 follower
- 2 replies
- 351 views
Hi, i have some problem to understand how this is working. I want to set shipping by weight but the only thing I get when I save is that doesn’t work please go back. What am I doing wrong? Please have a look at my pictures.
Last reply by tomwin, -
- 2 followers
- 6 replies
- 302 views
Hello, We've migrated successufiily forums_topics; forum_posts; ...etc from another IPS DB (older version), and everything worked fine, except the searching resulats which are giving random results: - for new topics created on the new ips installation, searching works fine - for old imported topics, searching is totally random, some searchs are working and some are not. We tried to move, the topics, hoping it will force indexing them, but it worked partially. If we edit the title of a topic, then change it back to it's original state, then it works. but as you can imagine, we can't do this manually on every single topic. Could you plea…
Last reply by Stuart Silvester, -
- 2 replies
- 292 views
Is there a way to have flexibility on where the advertisement is placed in the sidebar? ie. is there a way to apply an advertisement block? that allows it to be at the bottom of my other sidebar blocks? I've added an advertisement below the header, and the side bar location - but's both advertisements side by side... Hope that explains it... Thanks in advance on how others have approached?
Last reply by interfx, -
- 1 follower
- 1 reply
- 303 views
Hello, I have a calendar with a number of recurring events. With the current global events (COVID-19) we want to delete specific instances of the events without deleting the entire recurring (past / future) event. Is this possible? I tried to delete a specific instance and it deleted the whole thing.
Last reply by Adriano Faria, -
- 2 replies
- 428 views
Hi folks, I have purchased the cloud version in error and now that I've spent a day setting it all up beautifully, I realise my error and am less than 24 hours from launch. Is there any way to transfer this to self-hosted easily? Or do I need to purchase self-hosted, beg for a cloud refund, and set it up again? Thank you so much!!
Last reply by Caryn Liles, -
- 1 follower
- 3 replies
- 591 views
We have an offroad club that has its own calendar and as per recent plugin of calendar enhancement every mod can manage attendees. While digging the backend for permissions I couldn't find any place from where I can check/change permission for calendar under clubs. Appreciate if someone can guide me in the right direction please. Thanks in advance. Where to find this type of permission tab for above club calendar?
Last reply by bfarber, -
- 1 follower
- 1 reply
- 417 views
pretty straightforward question here. can it be done?
Last reply by Morrigan, -
- 1 reply
- 354 views
I would like to add some logos next to each topic? Is it possible?
Last reply by bfarber, -
- 1 follower
- 1 reply
- 320 views
Hello !! I would like to have multilanguage articles. Is there any way to have it?
Last reply by opentype, -
- 1 follower
- 3 replies
- 684 views
Is there any way, we can add a waitlist in the IPB calendars if RSVP limit has been reached. Need this very urgently, appreciate if someone can guide in the right direction please.
Last reply by Adriano Faria, -
- 1 reply
- 259 views
This is getting ridiculous. It's not a user that I can find on my forum. Please help! Ideas?
Last reply by bfarber, -
- 2 followers
- 2 replies
- 952 views
Hello, I recently purchased my Invision site and am about to release it to my members. However, I ran into an issue. We use identifiers which are required to be in your display name, the issue is that only admins can change others' display names and their own display names as well. The members themselves don't have permission to change their own display names. If anyone can help me with this or show me how to enable it, that would be much appreciated. Thank You
Last reply by GarrettGilfillan, -
- 1 follower
- 6 replies
- 273 views
This has been always very confusing for us to know who have RSVP the event recently so we can tag, check or inform him. Any idea how to sort event participation based on time they have RSVP'ed the event?
Last reply by Adriano Faria, -
- 2 replies
- 231 views
Hi, How can I set moderators to only overlook one section? I use the latest version of IPB 4.4, and I cannot figure out how to only assign them to a certain forum, rather than the whole board.
Last reply by MattHonest, -
- 2 replies
- 563 views
Anyway for those who delete their account to retain reactions on their posts? Would love for the reactions to stay. Not sure if there is a plugin or something for this
Last reply by SJ77, -
- 2 followers
- 21 replies
- 532 views
In 2017 my database was 1GB now it’s 6GB Normal? any thoughts? How can I safely reduce?
Last reply by bfarber,
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