General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,368 topics in this forum
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- 1 reply
- 254 views
Is there a way to manually add members to a subscription plan? Admin from a board I've converted has a bunch of people promoted to a group via a 3rd-party resource and wants to port everyone to subscriptions. If there isn't a way, a plugin will come.
Last reply by Adriano Faria, -
- 0 replies
- 245 views
Hi, I need to store play cash as point in a table created by a plugin called Basic Points so I can display it in player leaderboard. Is this possible to use Oauth2/API call to insert data to that table? If yes, what url I should use assuming I am already authenticated using Oauth2/API? Any input is appreciated! Thanks!
Last reply by LuckyRiver, -
- 1 follower
- 3 replies
- 217 views
How can I delete one of them as it doesn't appear in Menu Manager anything related to mobile: Does anyone confirm? Is this a bug?
Last reply by opentype, -
- 2 followers
- 4 replies
- 261 views
I ha an application which is writed myself there is 3 task for the application which is not using anomyore. How i can delete those task? (I already deleted from app but the system show)
Last reply by Norbee., -
- 1 reply
- 208 views
A client with a big DB updated this weekend from 3.4.9 and had 19,000 topics/posts hidden. So it shows in all forums: Happens that they couldn't make it ONE BY ONE on ModeratorCP or clicking in the links above (yellow). Several forums had 500 topics, 2000 posts, etc. A huge and annoying job. So I deleted, by their request, all posts queued = 1. Good... And they deleted via framework the topics, which was faster and easier. But when they click on that number of hidden posts in a topic, an error is displayed because queued posts were deleted: Ok, so how do I update that cache (or something) to remove that counter from forums as there are no hid…
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 281 views
Per the error warning I am getting, I need to switch to the default IPS theme. Over the years they have been stacking up in my ACP. How do I know which one is the latest, greatest and newest default theme?
Last reply by opentype, -
- 1 follower
- 1 reply
- 849 views
Can any site url be made a referral link if "/refer/[user id]" is added to the end? Similar question: can different site pages be set for different referral link options that users can pick from? It makes sense to me that users trying to refer people would want it to be easier to pick either pages with attractive content or just direct people straight to registration.
Last reply by opentype, -
- 1 follower
- 3 replies
- 390 views
Which order... assume I should disable during the actual upgrade. Will upgrading them before IPB break anything? Thanks!
Last reply by bfarber, -
- 8 replies
- 538 views
Just to be on the safe side. Will the IPS software work as intended with MySQL 5.7?
Last reply by bfarber, -
- 1 follower
- 5 replies
- 256 views
Any idea how to fix it? Thanks!
Last reply by bfarber, -
- 1 reply
- 298 views
My store setting Force users to make a purchase when registering? Is disabled. None of my products has the option Show on registration form? enabled but still it shows before registration screen: How can I disable that and go straight to the registration screen? Tks.
Last reply by Adriano Faria, -
- 3 followers
- 5 replies
- 864 views
I know it may sound too simple for others, but one of our mod has deleted a topic and I like to retrieve that topic or at least see who has deleted that topic? Appreciate if someone can help guide in the right direction, please.
Last reply by Dexter_X, -
- 2 followers
- 4 replies
- 504 views
Hi, I want to enable the Post Before Registering feature on clubs. I cant find this setting..... Is it not available on clubs? If so, why? Thx!
Last reply by Duken, -
- 1 follower
- 5 replies
- 674 views
Hello. I keep getting the occasional warning from Google that certain pages on my forum have failed the mobile friendly test. Specifically, text too small to read. I just looked at one of these pages and the original poster has altered the text size to make it smaller. Why anybody would do this is a complete mystery. I can understand someone increasing the font size to make it easier for them to read -although any replies would be in the default font anyway so pretty pointless. So my question is is it possible to prevent members from altering the text sizes when they are posting? Or at the very least is it possible to specify a minimum font size?
Last reply by Joel R, -
- 2 followers
- 3 replies
- 402 views
One of my site has almost 3/4 million posts. Most in a single forum. They like it like that. What would clubs do for us? Am I missing out on a really cool feature?
Last reply by Joel R, -
- 2 replies
- 377 views
I noticed that the ACP is warning me about a few files that have been modified. Namely Invoice.php How do I know what exactly has changed in this file? Thank you 🙂
Last reply by Tom S., -
- 2 replies
- 432 views
Update: it is resolved. Thank you!
Last reply by Gaius Kong, -
- 2 followers
- 2 replies
- 380 views
After upgrading to IPS 4.4, my closed tag system no longer works. The global setting is open tag system, but on specific forums where I have set it as Closed or Prefix Only then there is a problem. I also have the Advanced Tags app installed @Kevin Carwile but not sure if this is related to that or generally to the IPS tag system. On the frontend if you create a topic, the tag selection box just spins (thinking) forever and doesn't let you pick a tag and so you cannot post. Also on frontend there is an Add Tag button but when in Closed or Prefix Only you click on this and you get taken to an error page: any ideas on how to fix?
Last reply by Adriano Faria, -
- 1 follower
- 5 replies
- 822 views
Is it possible to add files from the Downloads app to a cart so you can buy several at once instead of having to buy one at a time? My website sells music so it’s a bit of a pain if people have to checkout and pay for every single song they want
Last reply by Stephen Bruce, -
- 2 followers
- 12 replies
- 351 views
Hi I want to force 2 step auth and have AUTHY setup as the available option. (members can get sms text message codes) I am worried that members will lose their phone and not be able to get into the site again. What happens in this case?
Last reply by Joel R, -
- 2 followers
- 7 replies
- 312 views
I think the title is self-explanatory, but basically I would like to allow users to register multiple accounts using the same email address. I didn't see an option in the settings to turn this off, so any help would be much appreciated. Thanks!
Last reply by bfarber, -
- 2 replies
- 233 views
Hi, I was trying to search for a conversation on my site and found it had vanished ... and wondered if this is because the other person involved deleted it on their end. If this is the case, is there a way to change the settings so that someone can delete it on their end but I retain a copy? Hoping it is just a setting i have wrong Thanks
Last reply by Wren, -
- 1 reply
- 366 views
Hi, I would like my users to be able to decide, when they create a topic in a category, if they want the discussion format or the questions format. I don't want to create one forum for discussions and one for questions. The way I see it, it is not currently possible, am I right?
Last reply by Adriano Faria, -
- 7 replies
- 447 views
How can I make a button in the navigation menu that takes users to the page with all of their Files on. Currently to get to this page you need to go to your profile, see my activity, and then files. This takes you to the page and the web address is like this: mywebsite/profile/1-rewired-records/content/&type=downloads_file I'd like a button that takes you straight there. I thought I could have just made a navigation button and used the web address from the users Files page but that link only points to the 'rewired records' user's files because that's the account i'm currently logged into. I need a link that will go to the Files of whoever is lo…
Last reply by Stephen Bruce, -
- 5 replies
- 738 views
Is it possible to check if a user is currently logged into the community with an external php page through $_SESSION or something like that?
Last reply by bfarber,
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