General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,360 topics in this forum
-
-
- 1 follower
- 3 replies
- 208 views
I want to create a community with a homepage that opens Invision Forums. My home page should display information about the site and links to my Invision forums. Is this possible? All the examples I have seen display a forum. My site is not ready as yet. . I'm just looking for ideas. I would like to see some sites that display my ideas. Bob home2000.com
Last reply by Marc, -
-
- 1 follower
- 6 replies
- 242 views
Hi all, I can find no information about this at Invision. As I work through contacting old members, according to when they were last active, the bounce rate - of course - slowly increases year-by-year. I am still well below 1%, but what is the point where where I will encounter problems with Invision? Similarly, at what point (trickier to estimate, I expect) am I likely to experience problems with email providers? I've been sending out email over the past couple of weeks - there are no apparent problems with domain reputation so far.
Last reply by Como, -
- 3 followers
- 6 replies
- 1.2k views
I have to switch my Elasticsearch provider, so I decided to give elastic.co a try. I have: Endpoint User Password Private API Key Public Search Key What exactly do I have to enter in the IPB admin dashboard? username:password@endpoint didn't work – resulting in an error message: Any suggestions? Andreas
Last reply by Igor Akhmetov, -
-
- 8 replies
- 393 views
Hello Invision Community, I'm encountering an issue with my permissions on the Marketplace, and I hope someone can help me resolve it. Despite being a paying member, I am unable to download any plugins. This situation is quite perplexing, as my subscription should grant me access to these downloads. Here are the details of my issue: Account Status: Active, with a current subscription. Issue: Unable to download plugins from the Marketplace. Expected Access: Full access to Marketplace downloads as part of my paid subscription. I've checked my account settings and everything appears to be in order. Has anyone else experienced a similar iss…
Last reply by Randy Calvert, -
-
-
- 2 followers
- 1 reply
- 191 views
Hi everyone I am attempting to remove members who are in particular main group and haven't been active for some period of time. The issue is that search function is giving me results where the group is secondary group which is unwanted. To clarify, say you have a members that are either: main group A secondary group B or main group - B secondary group - none Seems it is not possible to filter to find only members which have main group B and ignore secondary group in results? Doing this by hand is not an option (over 50000 members) Is there particular plugin / addon to achieve this? Running v4.7.16 here Thanks
Last reply by Marc, -
-
-
- 1 follower
- 5 replies
- 334 views
Background: So today I had a member say he cannot find another member, and wonders if this is due to being on that member's Ignore list. I haven't asked for the name of the member yet, but I was wondering about the Ignore function: Questions: 1) If A puts B on his ignore list, A can no longer read B's posts, but I assume B can still read A's posts? 2) Is it possible to see for a particular member whether anyone is ignoring him/her? Thanks!
Last reply by Marc, -
-
-
- 1 follower
- 2 replies
- 183 views
I have a problem with a user that is abusive and keeps coming back is there anyway to get more details from the ip address to stop him from re joining apart from keep deleting each account as they re joins I have tried to get email address ip but it is done via gmail so only shows gmail data centre Any help with this would be greatly appreciated
Last reply by sam brads, -
-
I just purchased pages application and went to my cp admin refresh the license, it does show pages is included but I have no idea where to download it and install it, any help would be appreciated
Last reply by Dll, -
-
-
- 1 follower
- 5 replies
- 344 views
Hi everyone. Since physical products are being deprecated in the upcoming v5 version, I would like to know if there will be any improvements to the subscriptions feature in the Store app. In my community, we are using a custom application as a replacement for the default store application because there are some unavailable features for subscriptions that we need to support, such as: Possibility to add a description to a subscription. Different subscription durations with different prices for each. For example: 7 days -> $X, 15 days -> $Y, 30 days (and subsequent renewals) -> $Z Custom fields for each subscription ty…
Last reply by Jim M, -
-
-
- 2 followers
- 7 replies
- 546 views
When I try to click on Link your user account, I get below error. Thoughts on how to resolve it? - Thanks
Last reply by Marc, -
-
- 1 reply
- 222 views
Hello, I'm about to set up subscriptions for my site. When a member's subscription renewal date comes up, I assume that the invoice goes out before the expiry date, and that any automatic payment does too - is this a few days before? Can I adjust this? The reason I ask is because the member payment triggers an update of a membership card. If the card expires before payment it causes some problems. Thanks Simon
Last reply by 700newtons, -
-
- 1 follower
- 5 replies
- 343 views
I'm just beginning to configure some things in Commerce as our site prepares to offer subscription options. Is there a way to offer coupon codes for use on subscriptions, rather than products? Thanks in advance!
Last reply by PinPics, -
-
-
- 1 follower
- 2 replies
- 204 views
Hi guys, I'm wondering how long reported content is kept in the Mod CP? Are there settings somewhere for this?
Last reply by I_cant_Swim_, -
-
-
- 1 follower
- 1 reply
- 230 views
Hi, is there any estimated release time for version 4.7.18? I'm eagerly waiting for the manifest fixed. Do you have any information on when we can expect the release?
Last reply by Marc, -
-
-
- 1 follower
- 2 replies
- 265 views
Hi all, Invision manage the DNS settings for my website. And notification and bulk email works well enough. But I need an email address associated with my website domain. I've created an email account with a third party and supplied the spf information to Invision, which have duly added for me. I have the IMAP and SMTP information to me from the email provider, but it does not work, no matter what I try. Should I be using other webmail settings since Invision manage DNS for my website? Apologies if I am missing something obvious.
Last reply by Como, -
-
-
- 2 followers
- 3 replies
- 272 views
Is there a setting for the Newbie hand icon which appears with avatars?
Last reply by Marc, -
-
-
- 8 followers
- 25 replies
- 2.7k views
I've been a XenForo customer for a while, have run through a tons of scenarios in my head to find some logical explanation to this now that I'm looking into getting an IPB license but haven't found one yet. What makes IPB so expensive when it comes to Self Hosting? I can't find any logical explanation for paying $500 for a forum software that seems to be similar in features (Perhaps a few things are more detailed and/or complex) than other forum softwares out there. I know this question has probably been asked through out the years, but either Invision doesn't want to compete with other software or is just trying to grab as much money as possible (In my honest o…
Last reply by Marc, -
-
-
- 3 replies
- 231 views
With the contact information box which shows the email address of that user in their profile, it states that only staff can see this. Is it possible to change so that a member can see the email address on profiles?
Last reply by Gary, -
-
-
- 1 follower
- 3 replies
- 245 views
I suspect I'll feel stupid when I learn the answer to this, but I have looked and am not seeing it. My mods via the member profile can flag them as a spammer. As I understand it, this bans the person, removes their content, and adds them to an IC spammer list. Heavy stuff. However there is no simple ban button which I would think would be right there next to the flag as spammer button. That only seems accessible to me as Admin via the Admin area, a place I do not want my mods getting into. How do I give the Mods the basic ban capability, which can be reversed, content deletion is an option, and not flag people as spammers? Without giving them full ability to change …
Last reply by Steve Herschbach, -
-
I was trying to add a new theme that i have the XML and HTML File. But didn't understand how i can upload this theme. Someone can help me? This version doesn't support XML Files? If it supports, how can i upload a new theme with the XML file?
Last reply by Jim M, -
-
-
- 5 followers
- 20 replies
- 1.5k views
I've use IPB for years (nearly 20!). We get insane amounts of spam now. I spent hours marking users as spammers but their content no longer gets deleted. Beyond frustrating. My community is a waste of time now. Is there a way to delete posts made by spammers in bulk?
Last reply by Randy Calvert, -
-
-
- 6 replies
- 493 views
Hello Dear Community, - Firstly, Im new/beginner for creating website. Im just testing trial for now. - And I have few questions during this time; 1) How to change color of Member Groups Text ? ( I specified on the attachment. ) 2) How to create/add chat room/chat lounge as a menu on the main page ? 3) The website i bought will have IP restriction or it will be public to all countries ? 4) Is creating cheat forums/cheat websites against to Invision Community ? Or its allowed. Note: I tried theme color editor on the AdminCP. I didnt work. It wasnt able to change that color. ( Member Group Texts ) Can any staff give detailed info about these q…
Last reply by Jim M, -
-
-
- 2 followers
- 4 replies
- 390 views
Hello 🙂 I've created a topic and posted an image in it. Then I copied the image's url (like : /uploads/monthly_2024_07/image.thumb.jpeg.d39601e5dd223320b81eb9d049e6d6ed.jpeg) and I deleted the topic to check if the image is really deleted. Now it's been about 20 minutes that I deleted the topic (and also deleted it in CP Moderator, Deleted content ) and the image is still on the server... Another problem : I also noticed that topics and posts in CP Moderator, Deleted content have not been deleted (I saw I have 868 pages of deleted content there, waiting to be deleted for good). I went in the ACP, System, Settings, Posting and set "Permanently delete co…
Last reply by Jim M, -
-
-
- 1 follower
- 6 replies
- 624 views
Hi Team, I got the email below from CloudFlare. I am not sure whether this applies to the IPS software or not. Thanks.
Last reply by SoloInter, -
-
-
- 2 followers
- 1 reply
- 240 views
on the cloud service. Could someone tell me where i can send the records to update ? DKIM and DMARC and SPF they (Domain Provider) has stated.
Last reply by Marc, -
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
