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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 16.5k posts
    teraßyte
    I can't start the update to the latest version
    teraßyte,

  1. Cant access my forum after moving ip.board to another folder

    TAMAN,
    • 3 replies
    • 395 views
    Starship
    Starship

  2. Problem - Deleted all files / re-uploaded and nothing works

    boro_boy,
    • 3 replies
    • 319 views
    revaboss
    revaboss

  3. Disable All Emails

    Wayne B,
    • 3 replies
    • 374 views
    AndyF
    AndyF

  4. Blocks resetting each day

    boro_boy,
    • 7 replies
    • 341 views
    boro_boy
    boro_boy

  5. Need Contract Programmer To Make Mods

    donrocks,
    • 1 reply
    • 318 views
    JarredB
    JarredB

  6. Need Contract Programmer To Make Mods

    donrocks,
    • 0 replies
    • 269 views
    donrocks
    donrocks

  7. Support Tickets: Display the additional fields on the front-end?

    fadedturbulence,
    • 0 replies
    • 278 views
    fadedturbulence
    fadedturbulence

  8. Merge posts

    OctoDev,
    • 4 replies
    • 298 views
    OctoDev
    OctoDev

  9. Disable Attachments

    Bruce_man,
    • 5 replies
    • 312 views
    The Jimmo
    The Jimmo

  10. Get support asking to run SQL

    Skipy7,
    • 1 reply
    • 324 views
    Nathan Explosion
    Nathan Explosion

  11. Upgrade from IP 3.4.6 to 4.0 RC on new domain

    Matt Johnson,
    • 20 replies
    • 602 views
    Gnuru
    Gnuru

  12. Something Went Wrong EX2 Error

    Wayne B,
    • 10 replies
    • 481 views
    mesteele101
    mesteele101

  13. Global Message

    DrinkSmokeGolf,
    • 8 replies
    • 398 views
    Ocean West
    Ocean West

  14. SQL Query

    Wayne B,
    • 0 replies
    • 302 views
    Wayne B
    Wayne B

  15. Format usernames

    OctoDev,
    • 6 replies
    • 758 views
    OctoDev
    OctoDev

  16. Creating Custom Blocks Using Existing Templates

    Meddysong,
    • 0 replies
    • 301 views
    Meddysong
    Meddysong

  17. Background Process...

    Ocean West,
    • 0 replies
    • 265 views
    Ocean West
    Ocean West

  18. Upgrade testboard version

    cafeboricua,
    • 3 replies
    • 297 views
    Woodsman
    Woodsman

  19. Database

    jesper hauritz,
    • 0 replies
    • 264 views
    jesper hauritz
    jesper hauritz

  20. blogs rss imports and HMTL

    Ocean West,
    • 0 replies
    • 234 views
    Ocean West
    Ocean West

  21. Language on Error Page

    Sandra Long,
    • 1 reply
    • 255 views
    Sandra Long
    Sandra Long

  22. Installing at root?

    Ocean West,
    • 6 replies
    • 356 views
    steve00
    steve00

  23. Upgrade from 3.4.6 to 4.0

    Andreas Reitberger,
    • 3 replies
    • 340 views
    Andreas Reitberger
    Andreas Reitberger

  24. How to paste in mobile

    Square Wheels,
    • 5 replies
    • 329 views
    Square Wheels
    Square Wheels

  25. Freind (Follower) Notification Defaults

    RazorSEdge,
    • 1 reply
    • 260 views
    Adriano Faria
    Adriano Faria