Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.1k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- MySQL v5.6 to v8 or compatible v10 MariaDB ?
- Last reply by bearback,
22,952 topics in this forum
-
- 1 follower
- 3 replies
- 275 views
Hi there, In IPB 3.x, we were able to load the member profile fields with the load() function. Is it possible with IPS4? \IPS\Member::load($member_id)Thanks!
Last reply by LaCollision, -
- 1 follower
- 0 replies
- 267 views
Hi there, In IPB 3.x, we were able to define custom profile fields with couples of key / value. For instance, with a radio button: 0=Yes, 1=No. I can't find such a system in IPS4, and that makes it difficult for me to trigger things depending on the custom profile fields values. How could we do that in IPS4 ? Thanks a lot,
Last reply by LaCollision, -
- 0 replies
- 256 views
Hello, I've "upgraded" from 3.4.* to the latest RC of 4.0 and I kind of broke my theme. My main page and the admin center where without any styling, everything was broken. I noticed that some of the loaded CSS and JS had a wrong path. My board is at www.board.de/folder_1 but my license is at www.board.de/folder_2 - It took the "folder_2" paths for the CSS and JS, but just partly... some of the JS scripts had the right domain. I resetted my key and updated to a new domain, reloaded it in the ACP but still nothing. I even checked the conf_global paths, everything is right. But as soon as I turn on the theme designer in the ACP, everything works fine beside no jQuery is lo…
Last reply by Marek123, -
- 3 replies
- 316 views
The text editor on my forum is not displaying anywhere (this includes the AdminCP). I have tried in Firefox, IE and IOS. I have also checked the permissions etc. Please see the attached screenshot. Does anyone have any idea as to why this is? Kind regards
Last reply by GMIC, -
- 4 replies
- 274 views
Is there anyway to not have billing address required or not have that section show up at all when the price is 0.00? In this case I have a free product that cost $0 and not really wanting my end user to be presented with the billing address (tmi). I would like to make it easy as possible. Yes I could have them simply signup as a normal forum member but then I cannot control the support ticket department part of things (which is tied into what I am offering for free). In this case just wanting to show a custom field in the support tab that only can be seen by the "free" member. Any wild and crazy ideas or sane or helpful or...
Last reply by John 3:16, -
- 1 reply
- 315 views
Hi, I buy the plugin "CKEditor Templates", but I did not manage to add it. Error : 1C120/9 The plugin does not appear to be valid. Make sure that you have uploaded the plugin exactly as you downloaded it. Do you have a solution?
Last reply by Rhett, -
- 1 follower
- 4 replies
- 359 views
I'm still finding my way around the new forum software. Is there a straightforward way to create a custom widget? I just want a block where I can add my own snipped of HTML and place it where I like a la the core widgets and make it available to members only.
Last reply by jackflash, -
- 0 replies
- 261 views
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/cc*/public_html/forum/system/Patterns/ActiveRecord.php on line 107 Apache, Centos. We get this when we visit the forum index.
Last reply by stuart.ikov, -
- 0 replies
- 242 views
How can I disable BG BBCode in RC6? It's really annoying that when members copy/paste content, it copies their background too which looks REALLY Bad.
Last reply by OctoDev, -
- 0 replies
- 248 views
When you post a link inside a post, the link to the site you posted opens in the same tab. Is there a way to make it so that the posted links inside a topic / reply are _blank?
Last reply by Lunars, -
- 0 replies
- 266 views
Image1 shows the front end if I have the Quick Translating enabled, it all becomes bit weird, if it is disable you can see in image 2 how it would normally display.
Last reply by Barlee, -
- 20 replies
- 464 views
Hi, I have just uploaded the files and immediately get a page error before I can even do anything, what am i doing wrong. Basically I uploaded the files that I got from the Client area, that is all so far
Last reply by Barlee, -
- 1 follower
- 1 reply
- 283 views
Anyone here know where I can find the BBCode editor? I've been using the search, no luck. Did they remove it from IPS 4.0 ??
Last reply by opentype, -
- 8 replies
- 447 views
Trying to install IPS 4.0, but it's missing all the css.. I am using nginx with Google Pagespeed, in more depth: Centminmod. I disabled pagespeed with no difference.
Last reply by OctoDev, -
- 1 follower
- 1 reply
- 250 views
No matter how I try on my site, I can't embed YouTube. I could on RC5.
Last reply by Ivan Trubadurov, -
- 1 follower
- 4 replies
- 292 views
Waiting for 4.0 for a conversion but how will it handle paid subscriptions to Commerce? Do we create the products in Commerce first and then map them? Or is it going to create them? Will it import expired subscriptions so we have a record? What about invoices? Thanks
Last reply by chilihead, -
- 2 replies
- 488 views
Am I missing something, is there a way to create custom fields for use per forum. Like a drop down or textbox for specific info to be filled in by the user?
Last reply by John 3:16, -
- 4 replies
- 485 views
Odd.. all the topics work fine, but have noticed only one that won't open. On RC6 now, but it was the same on previous releases. Found this in logs, what is it? Is it a... bug? Have I found one? Thu, 19 Mar 2015 23:10:17 +0000 (Severity: 2) 157.55.39.59 - http://perpetuum-lab.com.hr/forums/topic/61352-maturanti-generacije-20142015/?comment=181660 ErrorException 2: Invalid argument supplied for foreach() #0 /home/admin/domains/perpetuum-lab.com.hr/public_html/system/Theme/Theme.php(624) : eval()'d code(1862): IPS\IPS::errorHandler(2, 'Invalid argumen...', '/home/admin/dom...', 1862, Array) #1 /home/admin/domains/perpetuum-lab.com.hr/public_html/system/Poll/Poll.php(312):…
Last reply by AndyF, -
- 2 replies
- 347 views
Hi guys!well, i´ve installed RC6 and now I have the following error when i try to access to the site (http://on-click.tv):Fatal error: Call to undefined method IPS\Theme\class_core_front_global::pageHeader() in/home/ctmed1mi/public_html/on-click.tv/system/Theme/Theme.php(624) : eval()'d code on line 1197 can i fix this problem? Please help me my site is down!Thanks
Last reply by + ORION ::, -
- 1 follower
- 3 replies
- 361 views
Hi all, I just upgraded from 3.4.7 to 4.0 RC6 and now any of my FURLS are not working, I've checked the admin cp and can't find anything that could be the cause? Has this happened to anyone else? Could this be because I'm using LiteSpeed Web Server and the rewrite rules are not correct?
Last reply by Black-Elmo, -
- 7 replies
- 340 views
I have a question regarding this widget. What file handles the number of characters / words to display in the widget? I find that if I have a long post... the widget almost pus like half the text from the post in the widget... How can I limit it?
Last reply by Durango, -
- 1 reply
- 274 views
hi, i like to use Cron jobs. now when i add the parameters. i need to tell on which time this job will run. minutes hours days/mounds days of the weak so do you guy's have any idea what i need to do. i can't find any defaults on the instruction page (cron job) from invision powerboard.
Last reply by Gnuru, -
- 1 follower
- 0 replies
- 291 views
Starting to notice quite a few posts have empty paragraphs both above and below the posts, pretty sure on 3.4.7 these were automatically removed, if not something worked better with the editor. Is there any magic setting or switch that can remove these automatically as my OCD is twitching like crazy?
Last reply by Day_, -
- 0 replies
- 260 views
Hello, I have a script that outputs a special key. What I would like to do is have a member able to go to their profile and, one time only, click a button to generate a key. Although, I need it to send their username as a variable to the php script it runs as it generates the key. If anyone knows at least a way to run a php script that pulls the users username into it that would be great. I could at least make a separate page for it. Thanks!!
Last reply by Vinlockz, -
- 0 replies
- 248 views
So, I've been with this host for awhile, not particularly fond of them but they've gotten the job done up until now. I'm trying to install 4.0 RC6 so I can use it as a Dev Environment for something else, and as the database is installing, it maxes out my Entity Processes at 15 (-.-). I've contacted my host and they've told me straight up that they're unable to help me and that I need to contact IPS Developers in order to "see why there's so many entity processes being used." Is there any way to lower this number or should I tell my host where to shove it, and move on?
Last reply by BrantM,