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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 18.5k posts
    System Logs error (Error: Cannot use a scalar value as an array)
    Marc,

  1. Is "Insert Image from URL" broken in 4.0.3?

    AutoItScript,
    • 11 replies
    • 497 views
    AutoItScript

  2. How to know what Forum version I have?

    Cach Doan,
    • 2 replies
    • 829 views
    Kevin Carwile

  3. Date Field in Pages: Only display if there's a value

    Meddysong,
    • 6 replies
    • 760 views
    chilihead

  4. editor; double linebreak and capital start letters

    claustrier,
    • 1 reply
    • 303 views
    opentype

  5. paid for nexus, how do I get access to it?

    SourceIndustries,
    • 1 reply
    • 278 views
    DesignzShop

  6. Memberlist

    Gert Vw,
    • 7 replies
    • 406 views
    Excalibur

  7. My site is suspended!

    Frks73,
    • 11 replies
    • 564 views
    David..

  8. Default font size for articles

    Owdy,
    • 3 replies
    • 302 views
    Owdy

  9. How to remove the name of the forum section?

    kysil,
    • 20 replies
    • 780 views
    Meddysong

  10. Remove "Forums" in header

    Follower19,
    • 6 replies
    • 781 views
    Follower19

  11. PayPal IPN / API? Cookie?

    OctoDev,
    • 0 replies
    • 375 views
    OctoDev

  12. How do Advertisers View Stats?

    Adrock5150,
    • 11 replies
    • 454 views
    wimg

  13. Change flag in language

    pisaldi,
    • 13 replies
    • 781 views
    Meddysong

  14. Make Fields Apply Only To A Particular Category

    Meddysong,
    • 4 replies
    • 303 views
    Meddysong

  15. How to make my custom fields editable?

    simonle,
    • 1 reply
    • 372 views
    estan

  16. IPB 4.0 bbcode mode

    Excalibur,
    • 4 replies
    • 367 views
    Excalibur

  17. Modifying CKEditor - Separator

    Sorus,
    • 2 replies
    • 576 views
    darkidan

  18. Pages load slow

    Owdy,
    • 6 replies
    • 303 views
    Owdy

  19. Can not install IPB v4

    JR Network,
    • 18 replies
    • 694 views
    JR Network

  20. Poll on a Page?

    Pavlin Petkov,
    • 0 replies
    • 288 views
    Pavlin Petkov

  21. Mysql query help

    Owdy,
    • 8 replies
    • 474 views
    SteffM

  22. Activity Stream broken in 4.0.3?

    Wayne Willson,
    • 0 replies
    • 267 views
    Wayne Willson

  23. Where is this tool on 4.X ?

    jackflash,
    • 4 replies
    • 346 views
    Joel R

  24. Faded & muted icon colors: Help please

    nwachatter,
    • 2 replies
    • 316 views
    Joel R

  25. Logout when banned?

    Angeels,
    • 1 reply
    • 391 views
    Rhett