Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 15.1k posts
- 8 followers
Problems related to your server or other classic, self-hosted edition issues.
- Restore attachments files
- Last reply by abobader,
22,846 topics in this forum
-
- 5 replies
- 260 views
I'm trying to style a few Pages elements with custom css, but I can't figure out where to put it. Of course I could place it in custom.css, but then it would load in the whole suite when I only need it in Pages.
Last reply by Kirill N, -
- 1 follower
- 1 reply
- 214 views
I have been looking at my settings for sitemap and just wondering if there is supposed to be a sitemap created for the individual records for my database. The database contains blog articles. I am wondering if it is supposed to create sitemap entries for the hundreds of blog articles or is it just pointing to the one page?
Last reply by JEFF MACK, -
- 2 replies
- 259 views
I looked at the Cron task logs in ACP (IPB 4.0.2), and under "sitemapgenerator" it's reporting "Only subclasses of Dispatcher can be instantiated." once every hour. That's the only error in any of the logs. Anyone know what's causing it? This is a screenshot:
Last reply by 不中用, -
- 2 replies
- 369 views
I am starting to have many emails from members asking me to change their Display Name as they can t find it in their Edit Profile I think the current location of the Display name functionality is not intuitive Could you add an option in the Edit profile to edit the display name It would be more user friendly to see it on top of the Edit Profile model window instead of hidden in the Account Settings
Last reply by Christophe, -
- 0 replies
- 414 views
By going to the applications/core/interface/ckeditor/ckeditor/plugins I have noticed that there are many plugins that I don't use. How do I disable them?
Last reply by Kirill N, -
- 0 replies
- 236 views
Hello, Thank you for your help. I have two problems. All users have the IP address : 94.23.211.78 What can I do ? Secondly, the first entries are ok. Members were validated by email. Now I have to manually validated. However, in the configuration I always ticked validation by the user. Thank you !
Last reply by BlackRain44, -
- 2 followers
- 4 replies
- 253 views
I have a pages database setup as a blog and allow comments. I am not noticing any type of notification system that a new comment has been posted. Is there a place to enable this?
Last reply by JEFF MACK, -
- 6 replies
- 415 views
My forum which is on the IPB cloud is so slow , takes at least 90 seconds to load . This is disastrous for a forum and I only have 5 members .I sent emails to all my old members to register and everyone says the site is too slow.
Last reply by GMIC, -
- 1 follower
- 4 replies
- 266 views
I have tried telling my users not to post certain images as it messes with the board layout im just wondering if this can be fixed? They insist on using for example this kind of link and embedding it as an image. https://twitter.com/ozchrisrock/status/593231136974839808/photo/1 <--- this type of link causes the image to leave the post container. when it should be https://pbs.twimg.com/media/CDuUk0BVEAA9j68.jpg so i need to either know how to disable adding the above type of link or a way to fix the issue.
Last reply by Netherlord, -
.thumb.jpg.a8110e646ec622839c8ddcb29f6da4ed.jpg)
- 0 replies
- 233 views
Hi, I have received a notification from Google that smartphone users might not be able to access my content at all, and Google might not be able to show my pages in search results. This is because Googlebot for smartphones encountered a sudden jump in the number of blocked URLs for this site. Most of the links are with "tags" or "user" in the path, for instance: forum/tags/forums/repack forum/user/34941-luisk1193/ forum/tags/forums/chipset/ I have more than 700 reported pages that have this issues. Googlebot can normally fetch all of this pages in "Desktop" mode, but not in Mobile:Smartphone mode. I have done everything posted here: https://www.invisionpower.com/support/k…
Last reply by Jan Krohn, -
- 0 replies
- 198 views
I am new to IPB in general but do have some knowledge of HTML and CSS. I'd like to change the way records are shown on my pages, but I feel kind of lost when it comes to templates for blocks, pages and databases. Could someone point me in the right direction where to start when it comes to editing the layout of a page? @Ralf H. managed to turn his frontpage into something beautiful, especially the way featured images are shown (http://typography.guru/). I'd like to create something similar. Any help or pointers would be greatly appreciated. Oh, I don't want to lose any changes I have made once a patch or update comes out. Would this be the case when Im creating new templ…
Last reply by kevinsuave, -
- 10 replies
- 474 views
HI, I am looking for way to upgrade from 3.4.7 to 4.0.2, but I do not find url. please, share it . thanks
Last reply by duardito, -
- 1 follower
- 1 reply
- 225 views
Usually like I can on this board, I can right click on a red underlined word to get the correct spelling and fix my word. Right now all i see is cut,copy, paste on my forum. Is there something enabled in the editor that I can disable to get the spelling suggestions back?
Last reply by 不中用, -
- 2 followers
- 3 replies
- 446 views
They. Are. So. Annoying. Is there a simple way to prevent them being used? There used to be an option in IPB 3.
Last reply by Dermot, -
- 1 follower
- 0 replies
- 221 views
I recently upgraded to 4 and things have gone really well. I and my members have noticed under new content you cannot get to the next page if you click "next", "2" or ">>" you get brought back to page 1. Any ideas?
Last reply by 2dub, -
- 1 follower
- 9 replies
- 307 views
Wow, the one feature that seems to be hitting me a lot from my users is the 3.x feature that remembered where people left off reading a thread. Is this a setting that I missed or is it just not there? People are really irate that it is not remember that last post that they read and that they spend more time looking for it. Now some just don't bother and that is loosing page views, time on site, etc.
Last reply by JEFF MACK, -
- 1 reply
- 265 views
I understand that tech support does not know how to solve theirs jamb. My Forum works through the HTTPS. After enable Rewrite URLs, and Save button, i have This Code on blank page IPS\Http\Request\SocketsException Object ( [message:protected] => [string:Exception:private] => [code:protected] => 0 [file:protected] => /var/web/site.tld/public/system/Http/Request/Sockets.php [line:protected] => 133 [trace:Exception:private] => Array ( [0] => Array ( [file] => /var/web/site.tld/public/applications/core/modules/admin/promotion/seo.php [line] => 101…
Last reply by kysil, -
- 5 replies
- 257 views
Hi, I don't want to display the image logo nor the site name as text on mobile devices, how can I modify the logo template of the default skin to accomplish that? Well I want to assign a css class with "display: none" if the skin switches layout for mobile devices, I just need to know how to determine that.
Last reply by 不中用, -
- 5 replies
- 326 views
I have after moving the database and upgrade to 4.0.2 two problems. The database is indeed connected to the forum, but no users and postings are displayed in the forum.
Last reply by Yan21, -
- 2 replies
- 238 views
How can we make it so there isn't a grey outline around every posted image? Like this: It's not too bad in a forum, but when using the WYSIWYG widgets in Pages it inserts all of these grey outlines into the page you're trying to design. If someone uses Pages as their main app and uses it for creating a home page -- then the grey outlines wouldn't be desirable.
Last reply by Hawaiianz, -
- 1 follower
- 12 replies
- 344 views
How do I force all users to access my site VIA SSL. Im aware of the htaccess trick, but is there a feature integrated through ipb? If not there should be
Last reply by 不中用, -
- 0 replies
- 207 views
Hello, Sorry for my bad english, I'm French. Today, I want to update my community. A moment, the installation say : Your community suite data or database configuration is saved in an encoding other than UTF-8. Before your site can be upgraded to the 4.0.0 Community Suite, we must convert the encoding to UTF-8. So I use the converter an I have this message. Error: Cannot delete or update a parent row: a foreign key constraint fails File: /system/Db/Db.php Line: 171 What can I do ? Thank you, Michael.
Last reply by BlackRain44, -
- 1 follower
- 2 replies
- 262 views
Need help how to add Advertisement in post section ? Where I need to put {advertisement="KEY"}Thanks.
Last reply by svk, -
- 2 replies
- 232 views
It all seems really straightforward. I keep getting this error. Tried re-adding the PM several times. 4.0.2 - Cloud Hosting ---------- There are no available payment methods. This can happen if, for example, you have two products that are set to only be able to be paid for by two different payment methods and you try to purchase them together. Or, if you restrict payment methods to only be available to certain countries and there are no payment methods available for this billing address. Error code: 4X196/3
Last reply by socceronly, -
- 3 replies
- 227 views
i opened a ticket last night but still have no reply . figured i would give this a shot and see if anyone has a fix. my block's are all at the top of my site http://i.gyazo.com/dc4c02485e0faa23d5ed2bba3855b8ad.png i cant edit them ,move them or delete them . i tried the support option in the acp with no luck. removed all my themes and applications and plugins . im at a loss and my site looks horrible . realy wishing i stayed with 3.4 about now
Last reply by W4L,
.thumb.jpg.a8110e646ec622839c8ddcb29f6da4ed.jpg)
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
