Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Jan Reidar Storelvmo,
23,017 topics in this forum
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- 1 reply
- 262 views
I am using admin approval of registrations after email address was verified. I thought that I would receive two emails per new registration in IPB4. One would be when the new member registers and the second when the email address is verified. However I am only receiving one email as I did in IPB3.x. Am I correct that I should receive two email now with 4.x? If so, where do I set this up?
Last reply by sunrisecc, -
- 1 reply
- 235 views
Hello, I have a problem to translate the key of the Pages App, "cms_create_menu_records_x" ==> %s in %s In the "+ Create" menu, that corresponds to the article creation. I have + Create "Article in Articles"... sounds weird, and I can't translate it. Any help is welcome
Last reply by All Astronauts, -
- 2 replies
- 284 views
Since upgrading to IPS4, everytime I try to share to facebook either via the forum or pasting the link directly into FB, the thread isn't linked or shown in the thumbnail. IT keeps defaulting the share to the forum home page with a description of the forum??
Last reply by NoGi, -
- 3 replies
- 350 views
Hey, i added yesterday IP.Commerce, or better known as IP.Nexus to my forum, however im stucked in configuring it. The checkout require billing information, but im actually offering only non physical products. I also searched on various topics here, but they are mostly related to IPS <3.4. I have no physical product, no custom fields and no taxes. How can i disable the input of the billing address? Regards
Last reply by GriefCode, -
Is there a template someplace to edit what content is shown in a new forum topic for a new database record entry (for posting a new topic and using the forum for comments)? Currently when a new record is created in a db only the values of all fields are displayed with no line-breaks, only spaces, between each field.
Last reply by The Honor Empire, -
- 1 follower
- 1 reply
- 224 views
if I am putting this in my template, how it is showing me a fully formatted date time. {member="joined"}how can i do that but have it be in a unix timestamp?
Last reply by JEFF MACK, -
- 0 replies
- 245 views
In 3.X I was able to have a link in the footer with Community Guidelines. I was able to turn them on in the 4.0 admin, but cannot seem to find where the user would find them or where I could link to. What am I missing? Best, Ryan
Last reply by Ryan@SwiftKey, -
- 5 replies
- 499 views
I've attempted to upgrade from a (working) copy of our board on a subdomain using the instructions but it keeps failing - From the URI /admin/upgrade I get the following Fatal error: Class 'IPS\Dispatcher\Setup' not found in /homepages/41/d572092642/htdocs/nbntest/admin/upgrade/index.php on line 24 I get the same issue at /index.php too.
Last reply by NorfolkBroadsNetwork, -
- 2 replies
- 263 views
After updating to version 4, I have little thumbnails in posts how to disable thumbnails in posts, or change their size?
Last reply by SeNioR-, -
- 1 follower
- 11 replies
- 351 views
Hi Everything was fine, and we just turned of the Designer mode, and then we cant see the forum anymore, only a white page ! We still have a normal access to the admin cp, but no longer to the forum ! What's happening ? Tx
Last reply by Owdy, -
- 0 replies
- 246 views
Hello, There is a little issue avout the Admin Panel: When we translate the Admin Menu (System / Community / etc...), the icons disapear.
Last reply by All Astronauts, -
- 1 follower
- 8 replies
- 364 views
How do we show the complete articles like we did in Version 3.0 by having a feed by category Currently it shows article titles but I would like the complete articles to show on the homepage any tips would be appreciated
Last reply by TardSeeker, -
- 2 followers
- 1 reply
- 238 views
Currently getting 500 server errors keep popping up, not internal server errors but the ones where you get a bunch of code under it (support ticket open), in the code below it mentioned core_sessions, I took a look in the database and I have over 34,000 pages of session data, I'm guessing this is pretty big? the table size is bigger than the forum post table of almost 1 million posts. I've changed the php.ini settings to the defaults in this knowledge base article now..... Question is, will my table automatically clear the data now or do I need to go in and empty it manually? Side question whilst I wait for a support response to the ticket, could this be linked to …
Last reply by AutoItScript, -
- 1 reply
- 254 views
Hi, I tried to use Recaptcha 1 and 2 without success. I have entered the correct site key and private key. If I solve the captcha at the registration process, recaptcha say that the captcha is correct. But when I hit the Register button, IPS say that the captcha is incorrect. This occurs with recaptcha 1 and recaptcha 2. Any advice?
Last reply by ipbfuck, -
- 0 replies
- 487 views
I am trying to install IPS Community Suite v4.0.9.1, but am receiving "An error occurred (500 Error)" (more details below). The server checks (prior to installing) were all OK (I also have an older 3.x version running on a different domain on the same server), the SQL user that I created has all privileges, etc. Adding an exception dump to the exceptionHandler function gives: object(ErrorException)#5 (8) { ["message":protected]=> string(39) "Invalid argument supplied for foreach()" ["string":"Exception":private]=> string(0) "" ["code":protected]=> int(2) ["file":protected]=> string(55) "/home/analytics/public_html/forums/system/Lang/Lang.php" ["line":protect…
Last reply by Jeffrey McMahon, -
- 1 follower
- 4 replies
- 300 views
I am running a test site for now and when I try to share a post or topic to Facebook, it puts this kind of link http://www.petsr4life.com/test/index.php?%2Ftopic%2F3-new-and-different-features%2F instead of http://www.petsr4life.com/test/index.php?/topic/3-new-and-different-features/&do=findComment&comment=26 and it returns a Page Not Found. Error code: 2S106/1 Any idea about how to fix or what the issue is ? Thanks
Last reply by denis faucher, -
- 1 reply
- 244 views
Hi If anyone is not signed in and they visit my form they see this The community administrator requires all members to sign in Did a search and could not find what looking for so here goes. (I suspect its basic stuff) When my forum us visited http://learningtotrade.invisionzone.com/ I would like anyone (without having to sign in) to be able to see the forums and ONLY if they THEN try to access them they get the permission denied message on the page above Hope that makes sense Many Thanks
Last reply by Greg W, -
- 1 follower
- 9 replies
- 392 views
Upgrade completed and this is what I've got! http://www.ccfcforum.com/ Any ideas?
Last reply by Trevor Carey, -
- 1 follower
- 5 replies
- 549 views
Hi, does anyone has some tips how to config cloudflare for IPS4 please? Speed, cashing, page rules etc? Thanks
Last reply by Shanai, -
- 1 follower
- 0 replies
- 237 views
Do you know if there is another document or a page that contains Front-End Skin for IPS4 as it was for IP.Board 3? Like this: Front End.pdf
Last reply by Marius, -
- 1 follower
- 3 replies
- 377 views
With our version 4.0.8 we could manage blocks via the slide right arrow option per page. After our version step up we are now getting an "error" when we drag a block over to insert into a page. When I attempt to drop a block in, the "error" pops in where the block should reside. Has anyone else experience this issue with v 4.0.9?
Last reply by JohnCourt, -
- 0 replies
- 202 views
Has the different themes based on browser agent been removed in 4.0? I'm guessing it probably was since the default theme is now responsive, but just want to make sure, as I suddenly had another use for that feature but cant find it.
Last reply by Vroom, -
- 1 reply
- 217 views
I was a major user of Ip.Content in the past. I did perform the upgrade to V.4 this weekend and though there are some things to get used to, I am beginning to see the possibilities for the future. Here are a few things I did in the past with Ip.content and the use of hooks and blocks that I would love to get back into a functioning state. I thought somewhere there was a post about what should be in the documentation, well, I think these functions explained would be a great way to get people that are less familiar with "code use" back into a productive role with this new software. Past: I had created some additional fields in articles, and then when I created a block th…
Last reply by GoAncestry, -
- 2 followers
- 4 replies
- 349 views
It's been brought up a few times in my community, the quoted posts that include photos and videos, is there a way to not include them or maybe we need an option at the quote time like (quote without media?) sometimes a thread can be over powered by seeing a lot of the same image over and over.
Last reply by Owdy, -
- 1 follower
- 0 replies
- 253 views
Is this possible? It saves bandwidth also. http://cdn.ckeditor.com/ Just loading JS would be nice.
Last reply by Owdy,