Durango Posted June 30, 2015 Share Posted June 30, 2015 HiEverything was fine, and we just turned of the Designer mode, and then we cant see the forum anymore, only a white page !We still have a normal access to the admin cp, but no longer to the forum !What's happening ?Tx Link to comment Share on other sites More sharing options...
Owdy Posted June 30, 2015 Share Posted June 30, 2015 I had that once, and there was extra index.html in out forum folder. But blank page usually means PHP error. See server logs- Link to comment Share on other sites More sharing options...
Durango Posted June 30, 2015 Author Share Posted June 30, 2015 Hey OwdyTx for your helpWhere was that index.html exactly ?We just desactivated the Designer mode nothing more, and now we cant reactivate it ! it says it cant write in /html/ folder... Link to comment Share on other sites More sharing options...
Owdy Posted June 30, 2015 Share Posted June 30, 2015 It was root folder. but i dont think you got that. Sounds like chmod issue? open ticket, mark it critical if your site is down. Link to comment Share on other sites More sharing options...
Durango Posted June 30, 2015 Author Share Posted June 30, 2015 I checked : 777 everywhere... I just turned of the Designer mode As they say here : https://community.invisionpower.com/4docs/advanced-usage/theme-and-design/designers-mode-r7/ When turning of the designer mode, it exports the theme to the database if im right Sounds like something happenned cause now i have a white page instead of my forum Link to comment Share on other sites More sharing options...
Owdy Posted June 30, 2015 Share Posted June 30, 2015 open ticket, mark it critical if your site is down. Link to comment Share on other sites More sharing options...
Durango Posted June 30, 2015 Author Share Posted June 30, 2015 Ok thank you for your help Link to comment Share on other sites More sharing options...
Tracy Perry Posted June 30, 2015 Share Posted June 30, 2015 Frequently you can view the source of the page also and it may show you any errors (or at least XenForo does - just started using IPS so not sure if it does). Link to comment Share on other sites More sharing options...
Durango Posted June 30, 2015 Author Share Posted June 30, 2015 Hi Tracy,Tx, but the source is also a white page !! Link to comment Share on other sites More sharing options...
Tracy Perry Posted July 1, 2015 Share Posted July 1, 2015 Ouch.. shared hosting or are you on a VPS/Dedi?If VPS/Dedi, what OS are you using?What HTTP server (nginx, Apache, or LiteSpeed/OpenLiteSpeed)? Link to comment Share on other sites More sharing options...
Durango Posted July 1, 2015 Author Share Posted July 1, 2015 Hi Dedicated server5.5.43-0+deb7u1 Apache Still have the blank page on the forum each time i disable the Designers mode...The support didn't find why this happens Link to comment Share on other sites More sharing options...
Owdy Posted July 1, 2015 Share Posted July 1, 2015 But they still look into it? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.