Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
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- 6 replies
- 256 views
i was using wordpress for my mainpage and now i removed it and moved my forum to the root of my domain and using pages for default module everything looks fine i have also changed storage path File System: /home5/xxxxx/public_html/uploads but now i notice there is no error page when someone visits an incorrect path for example no matter what you type after hellshammers.net/sadsadfsadfsdfgsdgsdfg http://hellshammers.net/dggkljkwewecdsc it keeps showing my homepage
Last reply by TAMAN, -
- 7 replies
- 365 views
Version 4.0.13.1 Hi all, I've a little problem on my forum. Last week I have downloaded the files to make the upgrade to the 4.1.4.1 Version and than uploaded... unfortunately I haven't see that my php Version is lower than the one that I need. Problem? Not really... just rename the folders and upload the backups one. Until here all fine. Now, today, my idea was to make a little modification on my css template (just replace a little font color). I make the change, and suddenly my forum has no more CSS (I mean: withe page, no more formatting structure,...) on the modified skin. Problem: This skin (Tex…
Last reply by TexFanatico, -
- 1 reply
- 228 views
Hi i just checked my error.html file is about 400MB ? what can i do about it ?
Last reply by MADMAN32395, -
- 0 replies
- 249 views
Hi, as posted in the link below, I am trying to upgrade from 2.3.6 to 4.1. I completed the upgrade to 3.4.8 and checked it worked ok. All seemed fine apart from the css and template being stored in the cache, so I have to reinstate that. I downloaded and unpacked the 4. files, uploaded them tothe forums directory, and then went to start /admin/upgrade. It gives me the login page, but regardless of what id and password I put in I get a display saying 'Incorrect arguments to mysqld_stmt_execute '. Any idea what I have wrong, or missed ? Many thanks, John. I
Last reply by Richard Arch, -
- 1 follower
- 1 reply
- 308 views
Hi, Apologies if I am missing something really obvious here. I am just wondering if there is a way to make warning alerts anonymous when the member is notified of the warning? I would rather it said something more general, such as having been warned by *a* staff member or moderator, rather than actually naming the specific individual who issued the warning. Also, whenever a Moderator issues a warning, is there a setting that I can use which will automatically generate a new thread into a 'warning archives' type forum? I know this appears elsewhere anyway, but it would be useful if they could also be filtered into a specific forum as and when issued. Is…
Last reply by Joel R, -
- 1 follower
- 2 replies
- 275 views
Hi i never used articles but it was something nice when i was testing it only and now after i upgraded to ips4 seems like articles or templates is messed up when i create an article it shows like this http://hellshammers.net/forum/index.php?/articles/ how can i fix it? or making it to be look like this http://ipsfocus.net/4x/index.php?/articles.html/
Last reply by TAMAN, -
- 0 replies
- 208 views
I don't know how else to explain this but I've ran into one of the strangest glitches with the WYSIWYG editor. The problem is that when I create a page through the ACP using the pagebuilder, I've created my page with the WYSIWYG editor. However, when I go back and try to re-edit the page, I get the following glitch: I've tried everything from updating my web browser software, tried using multiple different web browsers, clearing my browser cache, deleting temporary internet files, and even using the Customization>Support feature to re-cache the IPS software. Nothing seems to work. While I've opened a support ticket, I can't figure out what is causing this er…
Last reply by Rheddy, -
- 2 followers
- 4 replies
- 301 views
Just for everyone FYI, we have noted substantial increase (5-6 times) in creating new members in last two weeks after implementing this new change. We restricted the guest access to read any inside pages (topics, classifieds, business listing etc) for 15 secs only. Guest can still stroll through out the board and see the content count and list of forums and sub forums for unlimited time. This invisible ad slot (only for guest) has been triggered 46000 times in last 17 days = 2700 / day. I highly recommend this for board that has too many guest and too little members online. Click here and wait for 15 secs: https://carnity.com/topic/11239-nissan-dubai …
Last reply by opentype, -
- 0 replies
- 230 views
Don't know how else to say this but that I'm looking to create a series of links that direct users to such articles on my site like Forum Rules, Terms of Service, etc., that appear horizontally just below the normal system breadcrumbs of IP4. Unfortunately, I'm not as familiar with the template code just yet and I could use some help in designing breadcrumbs for such links. Before anyone suggests to use the navigational menu, I'm not interested in using the navigation menu for these links since I need these links to be visible to users and registered members at all times. With the navigational menu, these links would always be hidden unless someone drags their mouse over …
Last reply by Rheddy, -
- 2 replies
- 453 views
Hi guys, I've deleted by accident the default theme of IPS. Can anyone backup their theme and upload it for me? At the moment, not many skins support 4.1, and also good to have the original. Many thanks
Last reply by Rheddy, -
- 1 follower
- 4 replies
- 272 views
First I want to say I have been really critical of 4.x and for that I would like to apologize. I also want to say thank you to Ryan Ashbrook for his timely assistance. Old Goats tend to resist major change but if it is for the better then maybe I need to get with it. I have managed to upgrade my test site to 4.x it is simpler it seems in the management. The ACP if friendly enough. There are a few things I will miss like post preview, and the Youtube thing I hope to figure out. What I would like to find out is since the upgrade what items can be removed. Since all the hooks seem to not work anymore can the "hooks" directory be removed? Tables relatin…
Last reply by Windwalker222, -
- 2 followers
- 1 reply
- 254 views
I need some help in excluding the standard IPB ads (header and footer) from certain pages: register, signup, store etc. Can someone please help with required code editing in those pages like by placing some exclusion script or add those pages names in advertisement codes to be excluded or place some exclusion codes in custom.css. Thanks.
Last reply by Square Wheels, -
- 1 follower
- 0 replies
- 226 views
Can anybody please help here in how to align carousel products thumbnails to center here: https://carnity.com/store/?do=register? If it's not possible, can we increase the size of thumbnail to give complete feel and better readability? Thanks.
Last reply by Gauravk, -
- 8 replies
- 402 views
So I have recently installed IPS Community Suite V4 (self-hosted), however upon attempting to login to the Admin control panel (ACP) with the correct credentials, I receive an error message stating "Your IP Address does not match this session".... Occasionally I am able to login, and can see that every log in attempt comes from a 10. address, which i've not come across before. My public IP address is in the 109. region. When I am able to log in, I am only able to manage a few clicks in the control panel before I am kicked out again with the same error message. Research online suggests this is something to do with possibly a…
Last reply by william16, -
- 1 follower
- 11 replies
- 282 views
On both my sites the chat is down - also on this site I notice..
Last reply by Kjell Iver Johansen, -
- 4 replies
- 250 views
I know it's in the Languages pack in the ACP, but what page is it on, what line of text that I need to look for, Plus changing the URL
Last reply by Woodsman, -
- 2 replies
- 231 views
I have 40 + themes setup on a local. Every time I need to shut down Designers Mode for an upgrade restarting after is a pain in the back side... Reason is Microsoft slips in their little hidden thumb.db file anytime you add an image to a theme file causing a permissions error while rebuilding Designers Mode. Is anyone else having this issue? If so, how did you fix it? The only way so far that I have found is un-hiding the hidden files through out the Windows 10 system then going to the themes directory and deleting every instance prior to restarting Designers Mode.... Or wait until the permissions error pops up..... Either way this is a waste of time hunting them…
Last reply by Woodsman, -
- 1 reply
- 264 views
Hello; yesterday our site started throwing generic_error EX1210 and will not display any content. We are unable to access the ACP or restart the webserver or database server right now. We have not installed anything or changed anything and the error seems to have started on it's own. The logs show the following for pretty much any request we make: Thu, 17 Dec 2015 00:45:06 +0000 (Severity: 2) [Address Removed] - [URL Removed] IPS\Db\Exception 1210: Incorrect arguments to mysqld_stmt_execute #0 /homepages/41/d470391128/htdocs/system/Db/Db.php(817): IPS\_Db->preparedQuery('UPDATE `ipb_cor...', Array) #1 /homepages/41/d470391128/htdocs/system/Patterns/Acti…
Last reply by tye m, -
- 1 follower
- 18 replies
- 503 views
Hi, i have an IP Pages creating a forum topic for each article, for comments. The thing is, IP pages also puts the whole content of the article into the topic. As google may complain about the duplicate content, i would like to know if it could put just a "teaser" of the article instead of the whole text and how can i do this. I suppose i have to edit any file, but i don't know which one. May somebody help me?
Last reply by openfire, -
- 1 follower
- 4 replies
- 292 views
Is there a way to set a given notification configuration to all users in the database? For instance (just an example), I want to change the "When someone likes something I posted" notification from all users to "notification list" instead of "email". How can I do that? Maybe through an SQL query?
Last reply by Gabriel Torres, -
- 1 follower
- 1 reply
- 249 views
Just an example for use elsewhere. @kar3n2 Look at https://community.invisionpower.com/forum/497-technical-support/ You will see 2 example threads from me - one with a prefix (clickable) and the other with a tag (clickable)
Last reply by chilihead, -
- 1 follower
- 0 replies
- 210 views
Another example thread for use elsewhere @kar3n2 Look at https://community.invisionpower.com/forum/497-technical-support/ You will see 2 example threads from me - one with a prefix (clickable) and the other with a tag (clickable)
Last reply by Nathan Explosion, -
- 3 replies
- 339 views
HI, Happy Holidays everyone. I got this question today. I was hoping one of you knew anything about smart phones? I've never owned one.
Last reply by jojobean, -
- 4 replies
- 304 views
Hello, I've been trying to use an an FTP, both FileZilla and WinSCP, and I haven't been able to connect to the server because I've been getting timeouts on both programs. It says the connection is established, but it will not allow for the directory to retrieved before telling me it has timed out. I've tried adjusting the settings, trying both active and passive modes, as well as disabling my firewall and no results. Could this be a server side thing? Thanks.
Last reply by Rhett, -
- 0 replies
- 199 views
I am displaying RSS feed in mobile app browser and I want to open links in new window ..not in current browser..... this setting will be done at IPS end or at app end if we can find rss code..... can we do target = new in same?
Last reply by Saurabh Jain,