Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
-
Is it possible to style 'tags' differently via css? If it is, could someone please explain in simple terms how this can be achieved. Thanks
Last reply by Joey_M, -
- 2 replies
- 394 views
I need some direction with a robots.txt. I need all the standard recommended stuff blocked and then I'd also like to block user profiles unless there is good reason not too. I understand they can be viewed by the public but seems a waste... Thank you in advance for help with this
Last reply by JLS, -
- 0 replies
- 255 views
So I moved my installation to one directory up from the original, I updated conf_global.php and most everything works except I seem to be missing everything that was in the uploads directory, however that directory was moved, and automatically updated in the storage settings. There is also no recache options like I keep seeing everywhere I've searched as the cache seems to be turned off for my site(for now). Any suggestions? EDIT: Nevermind, some of the things missing are from Applications/Core/Interface folder EDIT 2: Some of the links in the menu are still pointing to the old address, and some of them(forums specifically) are pointing t…
Last reply by Tad Taylor, -
Gift subscription for users
by Guest KevinGrand- 1 reply
- 308 views
Is it possible for members to gift subscriptions?
Last reply by Rhett, -
- 1 follower
- 0 replies
- 258 views
Wondering if anyone here can help me find below features or options for IPB self serve advertisement with commerce please. How ad-buyer can track impressions and clicks from frontend? How can ad-buyer insert the codes for DFP, adwords or any other integrated ad-campaign system from frontend? There is only an image option atm I can see. How admin / ad-buyer can insert separate codes for mobile, just like there is an option for uploading up to three images?
Last reply by Gauravk, -
- 9 replies
- 303 views
Hello everyone, sorry for my message I am French man, me just little speaking English : / Thus, in recent days, a message arrives after Lauch "chat" License ok, license discussion ok, reniew today. Thank you for watching Problem
Last reply by dylan-entraide-paysagiste, -
- 0 replies
- 243 views
I want to show in a topics block the content posted by the topic starter. Is it available in the loop? {{foreach $topics as $topic}} I have tried $topic->body, $topic->comment... but it's not correct.
Last reply by sobrenome, -
- 1 reply
- 255 views
Where is the setting for who can view IP?
Last reply by Adlago, -
installed and finshed the install then i got 503 error please help
Last reply by DMGAMING, -
- 0 replies
- 309 views
Please don't spit at me, but does IPS4 come with any table styles?
Last reply by BN_IT_Support, -
- 0 replies
- 272 views
My goal is to avoid .htaccess and beable to set this up from within the ACP, even if it has to be coded into an HTML Template or Custom PHP block. Is there a way I can lock profiles so they can only login from a specific IP Address? OR Is there a way I could use PHP to allow views to a specific page only from a certain address? Also, along these lines could I allow anyone to view a different page except that address? And finally can I allow and Admin/Mod profile to supersede these allowances/denials?
Last reply by F. John, -
- 1 follower
- 4 replies
- 517 views
I'm getting the following errors on our site after a minor upgrade in version 4. Any idea how I can fix it? Thank you [[Template core/front/global/utilitiesMenu does not exist. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]
Last reply by ehren., -
- 1 reply
- 247 views
I'm having problems with the content feed (through the "Unread Content" link on the right side of the top navigation. I use the "Edit This Stream" link and select "Everything" under "Read Status". I also select "Content I have Post In". However this selection does not bring all the content that I've posted in.
Last reply by chilihead, -
- 3 replies
- 356 views
How easy is this to implement? I've found this link that talks about it, https://community.invisionpower.com/4guides/themes-and-customizations/javascript-framework/using-ui-widgets/ipsuiinfinitescroll-r47/ but I guess it's a little over my head as far as how to actually implement it. I'd love to implement this at the bottom of an article, displaying other articles in the same database category. Just not sure how to go about it.
Last reply by prupdated, -
- 0 replies
- 275 views
I have a cms database setup so that the categories view shows all of the entries on a google map: However in order to get the map to display I have had to set a 700px height for its container. I've used ipsColumns_collapsePhone to collapse the sidebar on the phone view but does anyone know how I can also detect the phone view to reduce the height of the map container for small screens please: <div class='ipsColumns ipsColumns_collapsePhone'> <div class='ipsColumn ipsColumn_fluid'> <div id="map" style="height:700px;"></div> </div> <div class='ipsColumn ipsColumn_wide ipsAreaBackground ipsPad_top ipsPad_bottom'…
Last reply by BN_IT_Support, -
- 1 follower
- 4 replies
- 422 views
Hi folks! I was wondering... how can you choose opening images either in Lightbox or New Tab? After finally setting everything up, I just noticed that all images are opening in New Tab instead of Lightbox. Strange... Also can't find any settings for this in the ACP. Thanks
Last reply by joseaguerrero, -
- 4 replies
- 227 views
Hi If I post a new topic, for example called test post 1, the topic title displays on the forum index as the latest post in that forum:- If I then edit the topic title to say Test Post 1 New And then go back to the forum index, it still shows the original topic title Any ideas why?? Many thanks Bill
Last reply by chilihead, -
- 2 replies
- 242 views
I'm running into a problem with the built-in widget for Status Updates that seems to be affecting my community. I've been using the sidebar plugin created by IPS that's built in to the IPS4 suite but every so often, members can't post via the plugin. It's like the editor that allows users to post status update via the plugin becomes disabled and I can;t figure it out. Even running the 'support' feature to recache the software won't fix the problem and I've tried multiple web browsers and multiple solution such as cleaning out the browser cache and whatnot. I'm wondering if there is a bug or glitch in the status updates plugin.
Last reply by Rheddy, -
- 1 follower
- 3 replies
- 432 views
I've upgraded our IP.Board from 3.4.7 to 4.0.4. But with 3 million+ posts and 1 million+ messages the rebuild process is set to take 14 days to complete! Problem is, our database now locks up when more than 400 users are active. I suspect because the posts and topics are not yet reindexed. My questions: Is there a faster command line tool for rebuilding of posts and messages? Is it safe to manually adjust priorities in the "core_queue" table to force reindexing before rebuild? More than 24 hours after upgrade, this is what our "Background processes" panel looks like in the admin dashboard: And this is the contents of our "core_queue" table in MySQL:
Last reply by prupdated, -
- 1 follower
- 1 reply
- 270 views
Hello, I can't find in ACP a way to hide files feed from guests in sidebar and a way to set a group to add files only from URL and not via attachment in Downloads app. Is it possible to set these settings?
Last reply by Ioannis D, -
- 0 replies
- 243 views
I just wanted to give a thumbs up to the technical support guys here! Thank you for helping me get my upgrade done and working. I understand you are a little swamped with requests. Merry Christmas and Happy New Year to you all. Roger
Last reply by Mahumba, -
- 2 followers
- 6 replies
- 244 views
How do I get rid of this on my site? I think I've turned off RSS everywhere I can find it, yet I still see this.
Last reply by Square Wheels, -
- 0 replies
- 229 views
Back in the old days it was possible to construct a link of the form https://mysite.org/index.php?act=findpost&pid=1234567 This resulted in the software searching for the correct topic and taking you to that post. What is the v4 equivalent for finding a post when you don't know the topic ID, but you do know the post ID? Aha, my question was answered here:
Last reply by eGullet, -
- 1 follower
- 5 replies
- 310 views
Hello, Can you tell me if someone has managed the upgrade from 3.4.8 to 4.1.5.2 without problems?? I have tried several options but non of them works. The most promising was to copy the new install in the same dir and then go to admin/upgrade. But that stays in a loop. So any information would be very helpful. Henk
Last reply by Dean_, -
- 2 followers
- 11 replies
- 417 views
Is there some way to delete or clear your notifications in 4.x? I don't see any way to remove them at all, either in bulk or individually.
Last reply by JEFF MACK,