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users can't see where to attach image to post.

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Users are complaining they can't see the "choose files" and as a result can't figure out how to upload.

I don't think it's a permissions problem because I can see it if I log in as a regular member.

A bug perhaps? Javascript error? ugh.. any ideas?

PS, this is with NO extra hooks or mods of any kind installed.

how to upload.JPG

3 minutes ago, superj707 said:

Users are complaining they can't see the "choose files" and as a result can't figure out how to upload.

I don't think it's a permissions problem because I can see it if I log in as a regular member.

A bug perhaps? Javascript error? ugh.. any ideas?

PS, this is with NO extra hooks or mods of any kind installed.

how to upload.JPG

You can see if you log in as a regular member - but can you see if if you log in as an affected user? Are the affected users in the same group as your 'regular member' account?

What browsers are these users using?

And finally - you know what they can't see....but what can they see?

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2 minutes ago, Nathan Explosion said:

You can see if you log in as a regular member - but can you see if if you log in as an affected user? Are the affected users in the same group as your 'regular member' account?

What browsers are these users using?

And finally - you know what they can't see....but what can they see?

So far I know I am in the same group as them.

I don't know what browser they are using. I will ask

I also know they can see insert other media.

Many people are complaining about this but I can not yet reproduce.

Just now, superj707 said:

So far I know I am in the same group as them.

I don't know what browser they are using. I will ask

I also know they can see insert other media.

Many people are complaining about this but I can not yet reproduce.

Simple task - log in as one of those many people complaining.....do you see what they don't?

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Just now, Nathan Explosion said:

Simple task - log in as one of those many people complaining.....do you see what they don't?

How can I do it without changing their password?

View their profile in the ACP and click "Sign In"

From their member info page in acp.

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logged in as him and I don't see it.. weird

19 minutes ago, superj707 said:

So far I know I am in the same group as them.

All administrators are you?

 

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Just now, Adlago said:

All administrators are you?

 

hahah no I logged in with a fake account to test.

I got it working. There was a limit upload space.

Moved to Technical Support

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