Technical Problems
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Subforums
Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- 2.4 Upgrade
- Last reply by Cloaked,
23,028 topics in this forum
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Hi IPS, Just to report, when you add new database template to pages the "DELETE" of newly added template is not active until you make a change to the template and click SAVE. Additionally, when you delete last database template from a category, the category gets auto-deleted BUT it also auto-expands all other categories.
Last reply by PatrickRQ, -
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- 1 follower
- 8 replies
- 1.1k views
Good morning, all, I am trying to switch back to IPS from Xenforo. Thanks to @Jim M for fixing my license mess-up. I am running version v2.2.12. I have downloaded they latest files with the latest converters. I have tried to do the conversion about 7 times with no luck. I get to 99.9% then it starts to hang and then I will receive an error message like: V101/3 Failed to count rows in table 'xf_change_log' - is your table prefix set correctly? I have imported from Xenforo to IPS in the past quite a few times and everything usually goes smoothly. Just wondering if anyone else has converted using v2.2.12? Also there seems to be a bug in the converter when you go t…
Last reply by Marc, -
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- 2 followers
- 5 replies
- 1.6k views
I just noticed this warning when trying to access my forum (which is self-hosted): "We're sorry, but a temporary technical error has occurred which means we cannot display this site right now.You can try again by clicking the button below, or try again later." I didn't make any changes on the site today. What might have happened? What/where should I look for a fix?
Last reply by Marc, -
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- 3 followers
- 7 replies
- 780 views
All items in the Nexus store show as "free" because the template thinks there's a renewal when there's not. The template seems fine, so I'm going to assume the boolean is returning incorrectly. <span class="cNexusPrice ipsMargin_top"> {{if $priceDetails['renewalPrice']}} // This is true, despite none of the products having a renewal. <span data-role="renewalTerm"> {$priceDetails['renewalPrice']} </span> {{else}} <span data-role="price"> {$priceDetails['primaryPrice']} {{if $priceDetails['primaryPriceDiscountedFrom']}} <s>{$priceDetails['primaryPriceDiscountedFrom']}<…
Last reply by Stuart Silvester, -
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- 4 followers
- 4 replies
- 957 views
When on the product page, the product shows as Free, but when browsing the category, it shows the price. I tried disabling all plugins, and the issue remains. Photos:
Last reply by Stuart Silvester, -
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- 2 followers
- 1 reply
- 749 views
I've recently migrated my forum to using Invision Community (self hosted) One issue I've noticed post-migration from checking the nginx web server logs is that there are suspiciously large numbers of different people hitting the /offline page. Here is an example log line from nginx (I've removed the IPs and domain) [11/Apr/2023:08:09:22 +0000] "GET /offline/ HTTP/1.0" 200 4568 "https://www.{website domain}/index.php?app=core&module=system&controller=serviceworker&v={id}&type=front&loggedIn=true" "Mozilla/5.0 (iPhone; CPU iPhone OS 16_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/112.0.5615.46 Mobile/15E148 Safari/604.1" …
Last reply by Stuart Silvester, -
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- 2 followers
- 4 replies
- 591 views
Hello, I have a problem with nofollow links in my blog. I specified a couple of websites in my ACP that should be 'dofollow' links and in the forums it works without problems - but in the blog it still adds the rel='nofollow' attribute. Here are two examples: https://www.austriansoccerboard.at/blogs/entry/1-kreuzbandrisse-im-fußball-ursachen-symptome-behandlung-und-prävention/ abseits.at link at the bottom https://www.austriansoccerboard.at/blogs/entry/5-ko-system-statt-meistergruppe-so-könnte-wieder-spannung-in-den-titelkampf-kommen/ NetBet link I already rebuilt all the content, but it still adds the nofollow attribute... Wha…
Last reply by Marc, -
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- 1 follower
- 14 replies
- 1.1k views
During a check I found some keys without the translation example for a different language. This Translates the title of the content into the creation of the survey This Translates the title in the notification settings in administration. Those by pressing the bell to understand. This I can't find the exact point, but it is a function of the theme to remove the logo
Last reply by Marc, -
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- 2 followers
- 5 replies
- 890 views
EDIT: Self hosted, please move to that subforum if appropriate. Running version 4.7.9 Cleared caches, rebuilt search index after upgrade. Still experiencing problems where some topics are not appearing in Activity Stream when replied to. Similar to issue reported in previous release, however these are not hidden topics. A fix was identified for hidden topics and applied, however I'm still seeing the problem with visible topics: Feel free to PM or email and I can send an example of where this is occurring.
Last reply by Marc, -
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- 7 replies
- 785 views
After following the guide by inputting the URL and API key I am greeted with this. I have tried to see if maybe the IP is banned from the server, however nothing. I am not sure what else to try. This is what I am greeted with when inputting the details found under "Zapier" in the IPS ACP area.
Last reply by Daniel F, -
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- 1 follower
- 1 reply
- 640 views
Hello all, the 'load more' activity button is not working, when clicking the page loads at the top but no more content is loaded, anyone?
Last reply by Jim M, -
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- 2 replies
- 468 views
Hello, We have recently purchased the pages component for our community. But the page menu item inside ACP doesn't exist. I tried clearing the cache, and cookies but it didn't help. I am mentioning that I have the latest version 4.7.9. Thanks in advance
Last reply by David Ehmer, -
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- 13 replies
- 734 views
Hi. I've noticed since 4.7.6 or something like this, when creating/uploading a new theme that has a custom tab in it, it will throw this error. I have checked in .../.../.../system/Theme/Theme.php on line 1783 the code itself, and I saw it was from the custom tabs, that how I came to this conclusion. This error seems to be on multiple installations to which I have access. I had designers mode enabled to create some custom tabs ( fields ) for my template, after saving. On the front-end page, it showed me this, I tried on 3 installations, 1 of them is on 4.7.8 and the other 2 are on 4.7.9. I checked my custom php code over 10 times and there are no mistakes wit…
Last reply by Alexandru, -
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- 2 replies
- 526 views
When viewing as an admin in LIST view, files that are currently not approved or hidden are indicated as such. I blocked out the actual content but here is an Example: Here is how the same 3 files look in the new downloads GRID view. Notice there is no indication that the $2.50 clip is actually not approved and is indeed hidden. It should be highlighting the clip in light pink and having the icon indicator to show it's hidden. Mousing over the hidden icon is helpful as the tool tip shows the reason why it's hidden. But as you can see that is not here. If someone on 4.7.9 could confirm that the bug still exists that would be great. …
Last reply by SJ77, -
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- 4 replies
- 737 views
I have a member who sent me the following message. Any idea where this might come from? Thanks all...
Last reply by Giray, -
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- 1 follower
- 1 reply
- 460 views
Hi, we have been using the Commerce for our site now for quit a while. We use the API Paypal and Stripe. Something has happened differently this time (never happened before) as a member was able to make a purchase through the storefront where he was able to make a partial payment. This setting was not done by us (partial payment) and after talking to Stripe about it they stated it was a problem on the side of Invision Community and that you could clarify . We have made no upgrade to the newest Version of Invision yet so still working with 4.7.8 When i checked the invoices as i normally do for payment in the ACP it only stated that the invoice …
Last reply by Jim M, -
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- 3 replies
- 662 views
This function last reported for us on the 3rd April - is there an issue with it or did we break something? Not a major issue, just handy for noticing patterns at a glance. Page Views function seems to be functioning normally 👍
Last reply by Jim M, -
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- 1 reply
- 673 views
I am setting up several group blogs, and I want to remove categories as the group blogs themselves are going to be the categories. The categories are redundant. If not that, can I at least have a list of categories users have to choose from like the closed tag system?
Last reply by Jim M, -
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- 3 replies
- 787 views
I just signed back up and am trying to do my conversion and move my forum to my root and it's wanting to charge me a $15 fee to change my URL? I just paid a $40 renewal fee and now I have to pay to change my URL?
Last reply by Jim M, -
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- 1 follower
- 1 reply
- 858 views
Hello, I have the site offline because during the upgrade to version 4.7.9 the procedure stopped indicating error 500. Can you help me to resume the upgrade Thanks for the help www.varesefansbaket.it
Last reply by Stuart Silvester, -
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- 2 followers
- 7 replies
- 1.1k views
Hi all, sorry if this question has already been asked, I didn't find it in the help. After the latest Invision update, I see that the Exif tags of the photos uploaded to the albums are removed while they were displayed correctly before. Does it happen to anyone else? For me it is a problem. Thanks to whoever can answer me. once : now :
Last reply by Mauro Maratta, -
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- 1 follower
- 5 replies
- 573 views
Hello, As per title, I stopped using tags, any way to clear them out from existing topics?
Last reply by PatrickRQ, -
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- 2 followers
- 18 replies
- 1.7k views
The problem with the gallery v. 4.7.4: Started to create a gallery ... Created a category, created an album and uploaded 30+ pics to it... I open the album/picture, a window with the photo opened (preview window) and when I click on the next one, it slows down (it reloads/refreshes the preview window)... What I saw: under the view window - the album page has changed to the photo that is in the view window and when I click in the view window, that photo on the page also changes. *Updates the view window and photo on the page... double update in one moment ((( (why has the album page changed to the photo page?) When I opened the album and clicked on the phot…
Last reply by Marc, -
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- 2 followers
- 1 reply
- 749 views
Hi, I have following settings: System Use Tags: Yes (have to) Use Prefixes: Yes (want to) Group (members) Can Use tags: No Can Use Prefixes: No Group (Moderator) Can Use tags: Yes Can Use Prefixes: Yes However, I want to have prefixes visible only when set but the prefix is being visible as prefix and as tag on same topic in topics list. This is how it looks here, in invisioncommunity
Last reply by Marc, -
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- 2 followers
- 1 reply
- 684 views
Hello, does IPB support Mail-Retry? The gmail-SMTP always responds with retry later - i guess it's a graylisting-feature. If the IPB doesn't retry, the emails will not be sent.
Last reply by Makoto,
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