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When on the product page, the product shows as Free, but when browsing the category, it shows the price. I tried disabling all plugins, and the issue remains.

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Solved by Stuart Silvester

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  • Author

I found a temporary fix and modified the core files. The issue does seem to be with IPS.

In method: IPS\nexus\Package::fullPriceInfoFromData (Line 798), index: renewalPrice returns the string value "Free" instead of NULL in case the product does not have renewal options.

  • Community Expert

Oh No Wow GIF by The Great British Bake Off

I’m just seeing this. All my products are shown as free. 😱 I hope IPS can push out a patch quickly. Very bad for business and bad in regards to the customer’s trust. 

Edited by opentype

  • Community Expert

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary.

To clarify for anyone else reading this: this does appear limited to a display issue, the products aren't actually free.

  • Community Expert
  • Solution

A fix is now available for this issue in new downloads of 4.7.9 and for those already on 4.7.9, it can be obtained from the AdminCP > support page in the top left box.

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