Technical Problems
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Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- 2.4 Upgrade
- Last reply by Cloaked,
23,028 topics in this forum
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- 2 followers
- 1 reply
- 575 views
Steps to reproduce: Go to ACP > Commerce > PAYMENTS > Settings > Currencies TAB. Enter 1 or more extra currency codes. As an example, let's use USD, EUR, and GBP. Select the DEFAULT? checkbox for all currencies. Hit Save. The form saves all currencies as being the default one, and the frontend always uses the first currency in the list. The form should instead throw an error allowing only 1 currency code to be setup as the default one.
Last reply by Marc, -
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Steps to reproduce: Go to ACP > Commerce > STORE > Settings > Gift Cards TAB. Enter some values in the stack field. Let's use 10, 20, 30, 40, and 50 in this case. Save the changes. After the page reloads the Gift Cards TAB will display the following values instead: 10, 20, 20, 30, 40. The value 20 is listed twice, and 50 is missing. At this point, reloading the page with F5 (without hitting SAVE) loads the proper values. However, if someone clicks SAVE again in another of the tabs, the wrong values are saved in the database this time.
Last reply by Marc, -
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- 1 follower
- 4 replies
- 653 views
I have upgraded to 4.7.10, but I had to upgrade my PHP as well. As I was a few versions back I could not do an automatic upgrade so had to do it manually. I disabled all my plugins, third-party apps and themes and upgraded my site to PHP 8.0. I then commenced a manual upgrade by uploading the files from my client area into FTP. ips4.php checked out okay and when I went to run the upgrade everything was green and said it would be fine. After upgrading, my admin area is still functional but my front page is completely down. It is stuck on loading and then ultimately gives you an error 500. I have now gone through and uninstalled and deleted every plugin,…
Last reply by Marc, -
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- 1 follower
- 1 reply
- 390 views
We have in the past entered new members with apostrophes but now it restricted. Is there a setting to allow apostrophes? This has been tested on a local install of v4.7.10 with no add-ons. Ahh, I should have searched first. There is a solution 🙂
Last reply by Marc, -
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- 2 followers
- 1 reply
- 484 views
When I try to add this below link to a post: https://www.enworld.org/threads/some-interesting-stats-about-d-d-players.697908/ the forum automatically converts it to an embedded and broken image. It happens on this forum too. Manually it can be fixed, but that's not elegant. What can be the reason for this?
Last reply by opentype, -
Fatal error: Cannot use "parent" when current class scope has no parent in /homepages/42/d205474031/htdocs/(site name)/forum/system/Theme/Theme.php(2703) : eval()'d code on line 37
Last reply by Stuart Silvester, -
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- 2 followers
- 4 replies
- 609 views
Logs : 1,45 Mo Liste example : Overview : Any idea ? Seems to be something about Cache and Template ...
Last reply by Marc, -
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Error logs
by ToeJam-
- 1 follower
- 5 replies
- 688 views
Hi, Can someone tell me what issues I am having with these logs? I can't seem to display linked images on my front portal page all of a sudden Thanks
Last reply by Jim M, -
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- 1 follower
- 1 reply
- 540 views
Dear Team, I am getting this permission issue while calling an API . { "errorCode": "2S303/N", "errorMessage": "NO_PERMISSION" }
Last reply by Marc, -
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- 1 follower
- 7 replies
- 908 views
Sorry to bump this, but I am having the SAME exact issue. I have gone through my payment settings as above:: AdminCP > Commerce > Payments > Settings > Payment Methods > Stripe I have to manually capture and then mark my invoice as paid manually. I dont understand what I am missing here.
Last reply by Marc, -
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- 2 followers
- 3 replies
- 647 views
We are having problems where members are getting the "Banned", "You do not have permission to view this site" message. We've deleted them and recreated but they still get the banned message. In looking around the help guides and community forum it seems that the cause of banned relates to Spam Prevention. However, in looking at our configuration, we do not have "Ban member" enabled. So, my question is what else could be causing members to get banned? I've cleared all of the items from the Ban Settings list to get these members back but I'd like to understand how to prevent this moving forward. Thank you.
Last reply by Marc, -
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- 1 reply
- 502 views
So want to set up a new plugin I purchased supergrid but realized I don't have a page in database settings when setting up the database. This is how mine looks And this is how the invision community guide looks
Last reply by Nathan Explosion, -
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- 2 followers
- 1 reply
- 451 views
Hello, does invision have a commerce blacklist system for purchase, to blacklist users's ip and email address for anyone who refunded the payment on the website preventing fraud payments in the future?
Last reply by Marc, -
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I am trying to add a new version of a file and delete the currently uploaded file, replacing it with a URL. When trying to use the "Add files by URL" button the "linked files" text box is disabled (not sure why, I have permission to do this). If I inspect element the page and re-enable the textbox and insert the URL upon saving the file I am greeted with the following error. Error: Call to a member function filesize() on null (0) #0 /var/www/community.vamsys.io/ips_f2440/system/Dispatcher/Controller.php(90): IPS\downloads\modules\front\downloads\_view->newVersion() #1 /var/www/community.vamsys.io/ips_f2440/system/Content/Controller.php(50): IPS\Dispatcher\_Cont…
Last reply by Lukas Jankauskas, -
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- 7 replies
- 565 views
Hello im using stripe for my website and if someone makes a payment it wont be marked as paid automatically and we will have to capture the payment manually. I contacted stripe and they told me that i have to ask "invision support" to change the capture method to automatic.
Last reply by Jim M, -
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- 1 follower
- 12 replies
- 771 views
Typeform embeds perfectly on our other community but for some reason is loading up blank on a new community. Are there any settings/configs that would prevent the embeds from showing? Note to invision: I just created 'Test thread' on the community with embed code added in via source.
Last reply by DTL2012, -
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- 3 followers
- 52 replies
- 3.5k views
I get an empty array [] for tags on most blogs that are fed by RSS.
Last reply by Ocean West, -
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- 1 follower
- 5 replies
- 594 views
The path for css is wrong and the forum and admin area is not usable. I looked on disk in conf_gobal.php and in database in ibf_core_sys_conf_settings but can not find it.
Last reply by Marc, -
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- 1 follower
- 1 reply
- 406 views
Hello IPS, When we configure default theme to display the social icons at the top nav, the icons placement on the rounded background is not perfectly centered. It inherits .css attributes from higher level element: #elUserNav { color: inherit; line-height: 36px; text-decoration: none; white-space: nowrap; font-weight: bold; The bold ones cause the problem. Additionally, when using option to display the in top nav then they are not visible in mobile, not so good then,
Last reply by Marc, -
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- 1 follower
- 1 reply
- 373 views
I'm trying to sync my Invision Community account with Facebook but I get an error:
Last reply by Marc, -
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- 2 followers
- 7 replies
- 790 views
If you can reach the french version of Google ( https://www.google.fr ), search for "inter milan" and you will get scores, vidéos, etc ... and on the firsts results you should find our website "internazionale.fr" and as you will see, there is no description. I try to find others pages like /discover ( https://www.internazionale.fr/discover/ ) on Google.fr ( "discover internazionale.fr" ) and the result is the same, no description. Very strange, because there is all necessary meta things in source code ... any idea ?
Last reply by SoloInter, -
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- 2 replies
- 488 views
Does anyone know if its possible to get the user's Primary Billing Address and Primary Delivery Address via an API end point? I'm looking to get the data that is shown on the /clients/addresses/ page when signed in as a user with purchase history I have looked through the API reference here, but nothing looks obvious: https://invisioncommunity.com/developers/rest-api Cheers Craig
Last reply by Craig Gingell, -
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- 1 follower
- 4 replies
- 485 views
Hi team, I've activated to "always" the Require Subscription Purchase field and the users id=2338 or id=2334 was created without subscription purchase. This users was registered by Google Method (probably the same for other social methods). The users haven't access permisions to restricted content because no change the primary group assingment. But, this situation generates a zap and creates, wrongly, a new client registered and it add to the clients automatizations in my CRM, so it's a kaos. I think that can be an issue, because this users not shoub be created in IPS, with mail register method runs perfectly, not register without subcription purchase. Can …
Last reply by Marc, -
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- 2 followers
- 9 replies
- 1.1k views
So I already have the core installed previously and then purchased the Pages application, downloaded the full zip file, uploaded all the files and then crickets, the pages application is still locked so no idea how to unlock, or what files to even upload separately if that even is an option. So what exactly am I looking for in the ZIP file just in case the pages application isn't even in there?
Last reply by Jim M, -
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- 1 follower
- 2 replies
- 591 views
For whatever reason a couple days ago my website started doing this
Last reply by Marc, -
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