Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
-
- 15 replies
- 695 views
So, after upgrading my IPB... the board index when you load it, is just a blank slate. Literally nothing is loaded. HOWEVER, I can view topics, posts, comments, etc. in other parts of the forum.... its just the board index is blank and isnt loading... Anyone have any ideas as to why?
Last reply by AndyF, -
- 1 follower
- 7 replies
- 279 views
Hi, Is it possible to make the activity stream show ONLY status updates? And give the users no option to open up for showing anything else than status updates? Stig
Last reply by IveLeft..., -
- 1 follower
- 14 replies
- 555 views
Hi In the advanced configuration part of the admincp we can make some changes for the data storage 1) What should we choose between file system / MySQL Database ? what is the difference ? 2) What cache method should we choose between the 6 listed ? is there one by default i can try or do i have to install something on the server first ? 3) For the cache guest page, i cant activate it, it asks to send a constants.php, i did it and validated, but nothing changes, it stills shows "desactivated" Tx for your help, as we would like to make the forum faster (4-5s to load a page on a powerful server at the moment)
Last reply by sobrenome, -
- 2 followers
- 6 replies
- 383 views
We are using IPB4 and would like to find members that keep changing IP addresses but within the same subnet. For example they will begin posting using 12.34.56.100, get banned, and then re-register using 12.34.56.200. How can we find all members using IPs 12.34.56.*?
Last reply by Adlago, -
- 4 replies
- 289 views
Hi, I have a registration plugin installed, and it has worked until the last IPS update. Anyone know if this is not compatible with the latest ipdated? - https://lowepost.com/register/ Thanks, Stig
Last reply by stig olsen, -
- 1 follower
- 5 replies
- 294 views
does anyone out there know how to replace the page title with the topic name dynamically, so the page title is always the topic name? I know this can be done with meta tags manually on a page by page basis, but I am looking for an automated solution so manual editing isn't necessary. slainte, KT Founder The Brotherhood of the KIlt www.kiltsrock.com
Last reply by KiltsRock.com, -
- 1 follower
- 2 replies
- 290 views
Hi, I'm in need of implementing custom profile fields per member group. Can anybody help please? I have different groups w.r.t subscriptions. I need that certain group be allowed to edit profile field based on groups permissions. I know this is NOT available in IPS default. Suppose, I have 3 groups: Editors. Contributors and Dealers. And I have 2 profile groups Personal Info and General Info. As the Editors and Contributors are normally allowed to edit their profile fields in Personal Info and General Info profile groups and that is visible to all on their author infoPane in posts. However, I want that when I create a new profile group called Dealers Info a…
Last reply by TSP, -
- 1 follower
- 0 replies
- 191 views
Hello there, I want to promote the use of social registration/login on my community over using traditional sign up and login forms. Essentially, I want to make signing up/logging in via the standard form a 'last resort', and instead push Twitter/Facebook logins. What would be the best way to achieve this?
Last reply by peteyio, -
- 0 replies
- 260 views
I'm having the issue below: anybody know where to start with fixing an issue like this?
Last reply by TheBeyHive, -
- 2 followers
- 6 replies
- 282 views
I have an intermittent issue on my site in that if someone tries to login using the login popup menu, instead of being loved in they seem to be redirected to the main login screen and have to repeat the process. It happens to me sometimes so I know it isn't a username and password issue but I can't think what it might be. Has anyone else come across this please?
Last reply by BN_IT_Support, -
- 2 followers
- 4 replies
- 297 views
Hi, Yesterday I ran a query which picked up around 22 community members. I selected 'Move Members' and chose the new group. The background process has been running ever since and the percentage is increasing all the time, it has been running for nearly 24hrs so far. Please see below image. Has anyone come across this before or could someone offer some advice please? Thanks.
Last reply by waccoe.com, -
- 2 followers
- 10 replies
- 253 views
If you upload a big logo, the result is: If you upload a small logo the result is. How to fix it? Thanks.
Last reply by pequeno, -
- 1 follower
- 8 replies
- 836 views
Greetings. I'm planning to upgrade my community and move it to a new server. This way I can kill 2 birds with a stone. I thought migration would be easier by keeping a copy of the community in the old server, just in case ! However, I'm having a serious issue trying to convert to utf-8. I'm not even sure it's converting the data. When I pass the ips4.php inspection in the actual server (which will be the old server), I get this: I'm running MYSQL Version 5.1.73 in the old server. I move the whole plesk data to the new server with php 5.6 and mysql 5.5.50 When I pass the ips4.php inspection, it says I have to convert the database only…
Last reply by gabs007, -
- 1 reply
- 244 views
Hey, I recently upgraded to the newest version of IPB 4. On update, the inbox has had some issues. I am getting this error when I try and view the inbox: [[Template core/front/messaging/messageListRows is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Looking into the system logs, I have found this: Missing argument 4 for IPS\Theme\class_core_front_messaging::messageListRows() #0 /home/dinc/public_html/forum/system/Theme/Theme.php(718) : eval()'d code(836): IPS\IPS::errorHandler(2, 'Missing argumen...', '/home/dinc/publ...', 836, Array) #1 [internal function]: IPS\Theme\class_core_fro…
Last reply by NZyan, -
- 0 replies
- 244 views
Hi. Forgive me if I write in the wrong section of the forum. Prompt as in 4.1 show the user name in the calendar, which birthday?
Last reply by Pavel Kozak_198335, -
- 2 replies
- 259 views
I just finished the upgrade to 4, and I can't figure out how to delete a reply (or topic, for that matter). I am set as "Administrator" with a sub-category of "Moderator." Any help?
Last reply by Boomer12, -
- 1 follower
- 3 replies
- 246 views
Does anyone know how to allow this notification setting to be turned off please? Oh and this one as well. I should say that I am the administrator!
Last reply by Brian A., -
- 2 replies
- 296 views
Can anyone tell me the easiest way to have a drop-down menu instead of a sub nav menu?
Last reply by PTiCA1, -
- 2 replies
- 253 views
Is there any stats available through AdminCP to see traffic, visits/unique visits an ISP Board is pulling per day, week, etc., or any other accessible 'on-board' data/stats that would be useful to market for advertisements? Or does an owner/admin need to seek outside info through Google Analytics etc.? Thanks.
Last reply by Allen Bradford, -
- 2 followers
- 4 replies
- 240 views
What's wrong with this please? {{if $record->customFieldDisplayByKey('offer_title')}} <span class='ipsType_light ipsType_reset ipsType_large'> <a href="{$record->container()->url()}" title="Country"> <i class="fa fa-globe" aria-hidden="true"></i> {$record->container()->_title}</a> </span> {{endif}} I'm trying to display a DB field in a DB template only if the field has a value. But this displays all the time irrespective of whether there is anything in 'offer_title'.
Last reply by BN_IT_Support, -
- 1 follower
- 3 replies
- 309 views
Hello, how can I get the condensed view for all users by default as long as they haven't changed it to expanded? A lot of people are bugged because of the expanded view. When you are new to our site it looks too much. Is there any way to change the default?
Last reply by Apfelstrudel, -
- 0 replies
- 206 views
Hello Everyone, I just have a couple of questions and require a little bit assistance in regards to my community forums. - I want to create a default homepage using the pages application just like "Invision Power Services Inc" has done with their "News" tab. I have set pages to the default application but am unaware on how to post and show announcements such as shown below: (I'm not to sure weather it uses blogs or not) - I have not been able to find a working Shoutbox for IPB 4, if someone has already located a free/paid version for the Shoutbox that would be much appreciated. -
Last reply by Barlow, -
- 3 replies
- 346 views
We all know that on IPS3 default time for this statistics was 15 minutes. On my forum, in prime time (between 8 and 10 pm), these statistics showed eg. 45 Members, 5 Anonymous, 150 Guests. These numbers were common. With the arrival of IPS4, we all know that this time increased to 30 minutes, and that we can not so easy to change it. I do not mind increasing the time interval from 15 to 30 minutes. Everything is ok. It would be logical to expect that number of users online increase to some extent. The time frame was increased from 15 to 30 minutes and it would be logical that to increase the number of users online. Indeed, the logic proved correct in practice. A…
Last reply by Nesa, -
- 2 followers
- 5 replies
- 322 views
Is there a way to make an activity stream which just shows all the new topics, like the recent topics sidebar but then all of them. when i set the option "show me" to "content items only" and "content type" to "topics" I still get results like user X replied to topic Y. With a large forum it's hard to see what all the new topics are since it's mostly filled up with stuff like replies and i have to scroll a lot to find new topics. I miss the view new content from IPB3 Thanks in advance
Last reply by kRSB, -
- 3 followers
- 7 replies
- 488 views
Hi, I activated SSL for the domain of my board t5net-forum.de and now I tried to set it from http to https. So far it's a little bit try & error (with searching for some helpful informations in other threads, e.g. like this one). So at first I edited the index.php from define( 'IPB_URL', 'http://www.t5net-forum.de/forum' ); to define( 'IPB_URL', 'https://www.t5net-forum.de/forum' ); Then I opened the .../forum/conf_global.php and changed all http://-strings to https://. At last I edited the .../forum/.htaccess and added this code as suggested in the other thread: # RewriteEngine On # RewriteCond %{HTTPS} off # RewriteRule ^(.*)$ https:…
Last reply by PTiCA1,