Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,920 topics in this forum
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- 1 follower
- 15 replies
- 443 views
Hello, there is a person on my forum that uses several different accounts. The first one was banned but he keeps coming back with several different user names. How can I prevent this?
Last reply by gabs007, -
- 1 follower
- 1 reply
- 250 views
My system says that i can only upload a theme of 2mb of size, i have bought a theme that is the size of 5.25, can someone plz walk me thru the steps on how to change my upload size so i can use the theme i purchased off of the market??
Last reply by Joel R, -
- 1 reply
- 402 views
how I add a chat box for my forum????
Last reply by ChrisNZ2, -
- 1 reply
- 262 views
I have a virtual product (VIP membership) for $10 and i want to increase the price to $15 - i have created a new product for the $15 and will give members the opportunity to upgrade to this. my question is what happens to their paypal billing agreements that have already been set for the $10 product - do they also upgrade to renew at the $15 price ?? thx in advance bern5
Last reply by bern5, -
- 3 replies
- 559 views
I purchased a theme that is the size of 5.25, and when im in my adminCP, in the theme upload section, it says that my upload max size is only 2mb....can someone walk me thru the steps on how to change the theme upload size limit?
Last reply by Fierce God, -
- 1 follower
- 2 replies
- 295 views
Is there a way to set polls to not show who voted for what option? I have public polling option turned off in ACP and for some reason it's still showing who voted for what option.
Last reply by Vanrau, -
- 0 replies
- 233 views
Hi. When Community archiving option is enabled, all old posts changes Publication Date on 01.01.1970, after these archiving. IPS 4.1.19.1 (last). PHP 7.1. MySQL 5.6.32.
Last reply by Petrov Dmitry, -
- 1 reply
- 228 views
Is there a way to just show all the tags, and remove the "and X more" message if there are more than 2 tags?
Last reply by Foolboy, -
- 1 reply
- 241 views
Okay, So I am contacting you guys now for help. I am transfering to a new webhost since i am recently on hostgator. I purchased a new hosting and when i transfer everything like update my name servers and uploaded my backup that was in my public_html i get a full error, It shows the community but everything else is broken idk what is going on please can you help!
Last reply by Tom S., -
- 1 reply
- 282 views
Has anyone noticed since the last update the quote this button not working like it use to? When you highlight text it appears way lower, and even will skip around on the screen. I thought it was just my site, but I even see it happening here on these forums. To try it yourself go to any post and highlight some text and wait for the "quote this" to appear. It will be way lower than normal and bounce around if you scroll down etc. This is using the latest Firefox. This is one my work machine, haven't had a chance to try it at home yet. Does this happen for anyone else?
Last reply by nodle, -
- 0 replies
- 261 views
Hey, i'm using the build in google authentificator as 2FA since it has been added. Never had any issue until today, it says all the time: Waiting for a new code It does not change over 10 Minutes until it reaches the end, then it changes to an input field, but at that time the session has expired already. Anyone got an idea whats causing it? Greetings
Last reply by GriefCode, -
- 1 reply
- 228 views
i dont the enough money atm to renew will my forum shutdown if i dont?
Last reply by AndyF, -
- 3 replies
- 291 views
Hi started looking at converting my 3.4.9 forum to the latest V4 but thought I would test first, didn't get very far as stuck on the database converter. tried upping globel wait time and max allowed packet in my.cnf but made no difference, cannot get the converter to complete. tried it from web based and command line. the error I get is as follows, any ideas ??? or another way to convert them. thanks ---------------------------------------------------- Welcome to the IPS UTF8 Conversion utility (v1.1.20) ---------------------------------------------------- The database is set to UTF-8 and all tables are UTF-8 but 204 table(s) have incorrect…
Last reply by Faqole, -
- 1 follower
- 4 replies
- 249 views
Is it possible restrict the Messenger for users with a minimun of x content?
Last reply by pequeno, -
- 2 replies
- 281 views
.. Hi @ all After I have updated my forum to 4.1.19.1 unfortunately the textfield is missing. See image What can I do to make the board run normally?
Last reply by Yan21, -
- 1 follower
- 4 replies
- 276 views
For some reason, no matter how many notifications I receive the title bar shows only one. Does anyone else has this problem? Can you please like and reply on this post (I am not trying to cheat the leaderboard, lol) so I can see if the number of notifications will be more then one in title bar.
Last reply by jair101, -
- 1 reply
- 243 views
I'm going crazy trying to figure this out. How do you show custom profile fields next to a user's posts?
Last reply by Daniel F, -
Images
by stig olsen- 0 replies
- 275 views
Hi, Possible to remover icons /images on the forum front page inside the admin panel? Best, Stig
Last reply by stig olsen, -
- 1 follower
- 2 replies
- 271 views
In test validation html5 I have this issue in my page. Error: Unclosed element div. From line 1206, column 9; to line 1206, column 48 >↩ <li><div class='ipsType_break ipsContained'><a href....</a></li>↩ I did research in the installation package, Code is located on line 516 file cms_theme.xml <li><div class='ipsType_break ipsContained'><a href="{$lastPost['record_url']}" class='ipsTruncate ipsTruncate_line' title='{$lastPost['record_title']}'>{$lastPost['record_title']}</a></li> I tried adds the missing element unclosed div (before< /li>) and upload the file again. I know that t…
Last reply by Adlago, -
- 2 followers
- 1 reply
- 295 views
I'm having a rather small problem that I need help with. A staff member on my site has told me that none of the news articles we post on the site ever shows up when doing a search on Google, Bing.....well, pretty much any search engine. I'm kinda wondering if there was a configuration in the the IPB setting that I may have toggled that has done this because so far, I can't find any. Website URL: www.animetoshokan.org
Last reply by opentype, -
- 1 follower
- 1 reply
- 301 views
I want to make a template for the record feed that contains only the first ~50 words of the article, not the full text. I know I can do {$record->truncated()|raw} To get the entire record text, but can I get only a part of it? Thanks.
Last reply by opentype, -
- 2 replies
- 355 views
ipb 4.1 upgrade error : Specified key was too long; max key length is 1000 bytes /home/edishekimi/public_html/348b/applications/core/sources/Setup/Upgrade.php::655 Retry? Continue help me pls ?
Last reply by Steve Wilks, -
- 1 reply
- 237 views
Hello, I actually use SparkPost which always ends blocking me which is the reason I am switching. Thought, most of the SMTP providers use CreditCard, reason why I want to switch.
Last reply by MADMAN32395, -
- 1 follower
- 0 replies
- 239 views
So, how does this work? A user was looking at a past leader who changed. They were in first place for yesterday, then we think a user who had been away for the day came on and liked a bunch of the third place persons posts and now they are in first place for yesterday. What is the timing for Likes as they apply to Past Leaders? Does it ever get locked in? Can I go back to posts from a user from a week ago and Like all of their posts for that day and change the Past Leader? Thanks
Last reply by Square Wheels, -
- 2 followers
- 3 replies
- 269 views
Hello, I am wondering about this: https://developers.google.com/search/docs/data-types/sitelinks-searchbox With our old platform, when googling "Clube do Hardware" (the name of our website), Google would combine the results and show a new search box under them. Now with IPS, this isn't happening anymore. I checked the microdata that is required to make this happen, and apparently the default theme already have these tags added, so everything looks correctly configured at our end. Google recomends to add these microdata tags: <div itemscope itemtype="http://schema.org/WebSite"> <meta itemprop="url" content="https://www.example.com/"/> …
Last reply by AlexWebsites,
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