Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 0 replies
- 228 views
How do users add images to their blog posts? I do not see any kind of media manager within the WYSIWYG editor/toolbar. I would like them to be able to move the images around and position them in their post where they want them.
Last reply by Josiah Wallingford, -
- 1 follower
- 1 reply
- 235 views
Hi, I want to give my users the choice to buy a single file or to buy a membership to get all files. I have created a membership product in commerce giving access to the files in the membership downloads section by upgrading them to premium members. My issue is that when I set a price on a file, that is in that membership section, the price doesn't show cause it is associated to premium members. I could duplicate all files in a new category but that seem like a pain and I got to upload the files twice when I upgrade. Anyone has a solution for that, I hope I was clear enough lol
Last reply by Steph40, -
- 2 replies
- 275 views
Is 3.4.9 not compatible with PHP 7.1? If not, which is the highest it is compatible with?
Last reply by MADMAN32395, -
- 3 followers
- 7 replies
- 354 views
Is there a way to force the updates to show up in the ACP? It's a lot easier to update that way than to download the whole package, upload it and run the installer.
Last reply by sweethoney, -
- 1 follower
- 0 replies
- 203 views
The editor used to have a button to clear the text in 4.1. Was that removed in 4.2? A message sometimes comes up if data is cached, but users liked the ability to clear the editor if that message does not come up.
Last reply by Square Wheels, -
- 1 reply
- 266 views
Is there a way to allow members to delete images from their own albums but not posts from forums?
Last reply by Daniel F, -
- 2 followers
- 5 replies
- 459 views
Is there a way to filter uploads that contain a specific word in it's filename? I would like to prevent members from uploading an attachment when the filename contains a word I have a filter for.
Last reply by BomAle, -
- 2 followers
- 3 replies
- 284 views
I have created database with page, but now I want to move database to another page. Where is option for this? Thanks.
Last reply by opentype, -
- 1 follower
- 2 replies
- 260 views
Hi! I don't know why, but I have some issues with the IPS javascript files… They're not in my /uploads directory anymore (directories javascript_core, javascript_forums, etc.). Do you know how to regenerate them? I tried the Admin CP / Support section, but the files are not regenerated… Thanks a lot!!
Last reply by LaCollision, -
- 2 followers
- 6 replies
- 378 views
After the upgrade, they're both there. Which one do we keep?
Last reply by marklcfc, -
- 1 follower
- 4 replies
- 295 views
Hello ! Some members on my board don't use photos in their profile and the result is their name is displayed instead. For example : I thought there was an option to use a default avatar/photo but I didn't find it. Is there a solution ? Thank you.
Last reply by SecondSight, -
- 1 follower
- 2 replies
- 255 views
On 3.4 and below, there was a built in and editable help system for users. Is there one for 4.1? If so, where can the URL to it?
Last reply by jackflash, -
- 1 follower
- 0 replies
- 465 views
Hi, I am having trouble getting this set up. I have gone through the guide on here over and over, which seems straight foward. but everytime I click to log in with facebook I get this message I have found the app domains field, but there is zero mention of adding anything to it on the IPS guide. Any suggestions where I am going wrong please?
Last reply by Steve Bullman, -
- 8 replies
- 388 views
board.domain.tld [Tue Jul 25 21:14:16.810671 2017] [-:error] [pid 71389] [client xx.xx.xx.xx] PHP Fatal error: Class 'IPS\\Dispatcher\\Front' not found in /root_path/board/index.php on line 12 Great, really great I want install my board so I copied files to server and got this error. What is problem? Thanks.
Last reply by JankaR, -
- 0 replies
- 316 views
Ok so... A few things to consider when reading this request for help or further info. I'm PHP illiterate ... I need to fix this but for now I call upon you handy folks I'm using ADVANCED RULES and POINTS ECONOMY. What I'm looking for is a rule that goes beyond just checking for a post - It checks for a character count as well. I know this can be done using PHP but the HOW is WELL beyond me. RULES in both conditions and actions does have a spot for manual PHP entry so I'm wondering if that can be used to my advantage. This just stems from not wanting to award points for every little tiny, possible spam post but rather look for a character count.…
Last reply by pilotguy, -
- 1 reply
- 285 views
Hi All, I like to make a overview of topics/posts made in specific forums and date. Now there isn't a option in statistics in the admin cp, so I like to do it with query's. What I made: select count(*) From 'forums_topics' Where forum_id IN (428,429,430,431,432,433) AND from_unixtime(start_date) > STR_TO_DATE('06/08/2017', '%m/%d/%Y') But this only show the topics that are made. I like also to know how many posts are maiden. Now I was checking core_message_topics but I couldn't really find any relation with this forums or topics.. Do someone know how I can achieve this?
Last reply by Faqole, -
- 0 replies
- 204 views
Any reason why group colours only appear as coloured in the posts when on a mobile? When on desktop/tablet, usernames are black in the posts
Last reply by marklcfc, -
- 0 replies
- 287 views
Anyone knows how to serve static content from a different domain with IPS4.2 ? I try to move my css and js to different domain and serve those resources with cookie-free domain in pair with Cloudfront CDN. I don't know where to start. I wonder if this unnecessary cookie-free trafic can give me some performance improvments or this is just a another point to gain with YSlow ?
Last reply by Qubabos, -
- 2 followers
- 12 replies
- 377 views
Hto to use Lato webfont avalaible in IPS 4.2 stock theme as local resource instead of loading this font from Google Webfonts ? I want to use this font with custom theme and load to users from my server with cache control feature, allowing to store this font in users local cache. Anyone ?
Last reply by Mark Round, -
- 1 follower
- 5 replies
- 280 views
I can't figure out how to edit the title of a topic once posted, even with Moderator or Admin full privileges. What am I missing? EDIT: I notice an "Edit" link on my post, 17 minutes after posting. On older posts of mine, even unanswered ones, only the "Quote" link is visible. Is this part of the issue, and if so, is the duration of the "Edit" link configurable on my own site?
Last reply by SecondSight, -
- 0 replies
- 233 views
So I know its pretty much not possible to just stick the members db from an old 3.x ipb into the new system and then go bulk email them. What im asking is if someone can rig up a system where I can either create ghost accounts with the emails in them from my old db so I can bulk email them from my new 4.x and then delete them from the sql or something of that sort. I have two backups that are very outdated but very large that I would like to be able to advertise to again, ipbs email system has always worked great for me and I dont want to bother with some other option. Please let me know your guys ideas and thoughts. Thanks.
Last reply by SeanQ, -
- 1 reply
- 277 views
Hello, We've currently been trying to import some HTML through the editor, but it keeps deleting parts of it. We can allow CSS classes through the admin panel, but we'd like to completely disable that feature so any code can be put in the editor without deletion. How can we do that and where? Thanks British Borders
Last reply by Mark Round, -
- 1 follower
- 0 replies
- 225 views
I have two facebook pages. When I signed in it associated me with only one of them. In the ACP, I only have access to one of them in "Promote to page". How do I get the correct one to display?
Last reply by Square Wheels, -
- 1 follower
- 1 reply
- 214 views
I installed a test site on the same server as my live forum. With the test site I could drag directly to the editor, with the live site I can't. Do I need to configure something?
Last reply by Square Wheels, -
- 0 replies
- 226 views
I don't see it doing anything
Last reply by David..,