Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,912 topics in this forum
-
- 1 follower
- 1 reply
- 236 views
user claims someone they ignored can still PM them, bug or is there a setting?
Last reply by gabs007, -
- 1 follower
- 6 replies
- 244 views
Hi I had to create a field to tag users like "verified" by the admin. In communities where credibility is an issue, I think it's necessary. So I went to Profield Fields and I could only use "Editor" field, since I needed a word and a picture. Everything works ( kinda ) like expected, but there is an annoying space in the words. Can someone help me to reduce that space ? Maybe it is a CSS code easy to use, but I have no idea. I include picture where the blank space is. I'd like it to look more compact. Help appreciated.
Last reply by gabs007, -
- 1 reply
- 237 views
What does this mean and how can I fix it? Keeps happening on Cloud hosted.
Last reply by AndyF, -
- 1 follower
- 2 replies
- 244 views
Could one of you coding guru's provide me with a code that I can attach to a button that would take me from the forum front to the AdminCP> Sign In (admin)> Members> Validating? Is this possible to do? I want to just be able to click a button once and end up at the validating member page in the ACP. Would sure appreciate some help with this. Thanks
Last reply by Genestoy, -
- 1 follower
- 6 replies
- 254 views
i can't seem to find it if its there but is there a way to show the 'download count' or a list of who download an attachment (like zip files ) when on a post?
Last reply by SJ77, -
- 2 followers
- 8 replies
- 484 views
Hello ! On my community, Pages' articles can be accessed by guests, but not by Google and other search bots... Search engines are part of a group, so I've had a look at the group's permissions but found nothing regarding Pages (I only found Forums, Gallery, Downloads, Calendar). How should I proceed to allow Pages access to search bots ? Thank you.
Last reply by SecondSight, -
- 5 replies
- 333 views
Hello! I went to log into my forums today and recieved an incorrect password error. Thought this was odd so decided to try a different user, same thing. I'm not sure if for some reason I'm just IP blocked, or was hacked but I can't log in with any users. I'm running IP Board 3.x and my email sending through the forums hasn't worked for months. Tried to get this resolved with support and my server, but no solution was found. Anyone know what I can do? Or possibly hire for this? Thank you in advance! PS: I understand this is an old out of date unsupported version. I can explain more later.
Last reply by Bluto, -
- 1 reply
- 232 views
Hello my Friends, I am using the plugin of CKEditor "codesnippetgeshi" for my community why I need of programmation language specifice (Autoit) , I follow this tutorial to configure ("http://docs.ckeditor.com/#!/guide/dev_codesnippetgeshi" ) Editing the file "config.js" of CkEditor, Adding the following line of code : CKEDITOR.replace('editor1', { extraPlugins: 'codesnippetgeshi', codeSnippetGeshi_url: '../lib/colorize.php' }); However the "editor1" do not is found (I do not know what "id" I should put there) So I adding into CKEDITOR.editorConfig (inside file "config.js") CKEDITOR.editorConfig = function(a) { a.toolbarGroups = [{ …
Last reply by Joy Rex, -
- 1 follower
- 2 replies
- 225 views
Hello, I have a problem downloading pictures. After uploading a picture to a message or topic, the bottom of the picture appears at the bottom of the topic or message. How to remove this second picture? I use Invision Community v4.2.0 Beta 7a. https://dl.dropboxusercontent.com/s/ruq02je8wovjg79/record_170713_002937.gif
Last reply by Joel R, -
- 2 followers
- 3 replies
- 213 views
Hmm, i have 2 categories, works fine. What is that warning then?
Last reply by opentype, -
- 6 replies
- 274 views
right im using the mail box i created in cpanel but im finding that the registration emails are either not sending for taking hour sometimes a day to send out does anyone use like sparkpost or anything like that
Last reply by DustyDevil, -
- 0 replies
- 233 views
When I copy and paste something into a post on my board, 50% of the time, the post won't save, even if it is just plain text. I've even attempted to copy & paste plain text directly into the HTML editor. Sometimes, even if I don't copy and paste anything (maybe write a post with numbering), my post won't save. Anyone know what could be causing this issue? A few notes: I'm on a Mac and I just upgraded from IP.Board 3.x to 4. The server is currently running PHP7 and the recommended MySQL.
Last reply by Amaranth, -
- 1 follower
- 0 replies
- 207 views
I think I must be missed a setting out somewhere. If someone creates a personal blog page, is there a way that only they can see the 'add blog entry'? Currently everyone can see it, and clicking it just shows a no permissions error. Plus the 'manage blog' option shows for regular members with the option to pin the blog. Can someone point me in the direction for these settings please?
Last reply by Steve Bullman, -
- 1 follower
- 4 replies
- 690 views
Is there any way to directly access a custom field title/label in a record? I don't want to do this from the View Format. I have noticed that when you select no formatting, this just returns the value and not the label/title as well (as an array) or a way to access the label.
Last reply by TDBF, -
- 2 followers
- 7 replies
- 743 views
Hello, I would like to know how to add a table into a post. I have googled html tables and copy posted examples into the code button. I make sure the drop down is html but it always shows as the code that was pasted there. I just want to make tables to show information like this. http://nadekobot.readthedocs.io/en/latest/Commands List/#gambling I wanted to add these into articles for my discord server. Actually I purchased Pages SuperHelp also. I am just going to make guides for my discord users. I want to break up that page into smaller guides with graphics. I just need to be able to make tables also.
Last reply by Joel R, -
- 1 reply
- 219 views
Exception: DateTime::__construct(): Failed to parse time string (2) at position 0 (2): Unexpected character (0) #0 /home/mechengg/public_html/applications/core/extensions/core/MemberFilter/Joined.php(86): DateTime->__construct('2') #1 /home/mechengg/public_html/applications/core/sources/BulkMail/Bulkmailer.php(176): IPS\core\extensions\core\MemberFilter\_Joined->getQueryWhereClause(Array) #2 /home/mechengg/public_html/applications/core/modules/admin/bulkmail/bulkmail.php(257): IPS\core\BulkMail\_Bulkmailer->getQuery(Array) #3 /home/mechengg/public_html/system/Dispatcher/Controller.php(85): IPS\core\modules\admin\bulkmail\_bulkmail->preview() #4 /home…
Last reply by Adriano Faria, -
- 1 follower
- 4 replies
- 281 views
Hi. been looking for plug ins on apps for review pages without much luck. I have set up a database to do this instead which is ok, but would like to know if theres a way to leave star ratings for the product review itself, not just in the comments
Last reply by Steve Bullman, -
- 4 replies
- 599 views
Some background: PHP is running as an apache-2 module not CGI URL Rewrite rule is currently off (will change in the future) I have tried the following: http://www.mywebsite.net/api/index.php?/core/hello&key=APIKEYHERE http://www.mywebsite.net/api/index.php?/core/hello?key=APIKEYHERE http://www.mywebsite.net/api/index.php?/core/hello&key={APIKEYHERE} http://www.mywebsite.net/api/index.php?/core/hello?key={APIKEYHERE} http://www.mywebsite.net/api/core/hello?key=APIKEYHERE http://www.mywebsite.net/api/core/hello&key=APIKEYHERE http://www.mywebsite.net/api/core/hello?key={APIKEYHERE} http://www.mywebsite.net/api/core/hello&key=…
Last reply by maxkunes, -
- 2 followers
- 12 replies
- 615 views
I have database articles: https://hoitajat.net/hoitotyo/ajankohtaista/ Is it possible to set default font size to 16 somehow? Just for those database articles, no forum.
Last reply by Owdy, -
- 2 followers
- 4 replies
- 351 views
Hi folks, We are debating creating our user documentation for our customers in the pages / content section. We are an open-source project so people are encouraged to contribute, and it seems like this feature has revision tracking, moderator approval, etc. - great stuff for a community articles section. However I noticed the editor is fairly restrictive - no custom HTML, not even emojis apparently are allowed, limited formatting. Is there a way to allow articles to have custom HTML? It seems like I can add additional fields of type "text" but that doesn't allow HTML. Ideas welcome.
Last reply by dschreiber, -
- 0 replies
- 296 views
Does anyone know where i can find html or css templates that can be used on the pages app...or by uploading to the templates in admincp? I have searched google for the past 5 hrs and only come up with Wordpress templates
Last reply by Fierce God, -
- 1 follower
- 5 replies
- 253 views
I am building a social learning community and just purchased IPBoard. I have 3 distinct topic groups and will have three different membership programs. One is Monthly Enrichment, the next a Foundation Course and the final one is Culture. I want a distinct forum for each because I want each to be restricted. I created a main form and then created 2 subforums. I do not know if that is the right approach and if it is how do I display them on the site. All of these forums are on one site. Thanks for your help.
Last reply by Maria Hill, -
- 10 replies
- 375 views
Hi.. its me again I have this product and its got a black image as you can see. I know I can upload another image which will replace that and be relevant to the product ( sponsorship of a forum) HOWEVER... there will be about 180 of these forum sponsorship products so as you can imagine finding 180 different images and uploading them will be a nightmare and cost me a small fortune off shutterstock or wherever. So can it be removed or at least made to look prettier??? Thanks if you can help. A glass of wine your way of course :-)
Last reply by tomwin, -
- 2 followers
- 7 replies
- 516 views
Is there a way or a mod that will say, notify via SMS or FB messenger that someone has a new message or was quoted or some such? I've actually had more than one user ask for this surprisingly. Seeing as how at least on my board basicly everyone is on FB to begin with and just "dabbles" on the forums from time to time when one to many cat pictures shows up in their feed. lol
Last reply by Ely R., -
- 1 follower
- 4 replies
- 284 views
Hi folks, We have some heavy messaging users in the platform, which is OK. Some of them are reaching the maximum number of messages allowed in their member profile. Is there a way to increase this? I could not find it. Thanks in advance!
Last reply by gabs007,