Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Jan Reidar Storelvmo,
23,017 topics in this forum
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- 1 follower
- 0 replies
- 300 views
Hi, normal warning and error messages that members or guests see on the screen has a Contact Us button shows under every error message or general info or warning.... Like "Please wait 5 seconds before attempting another search" I have a busy board and I get a lot of "Contact Us" message, is there anyway to show that button on certain error messages NOT every message like warning or giving information to members.... This is what member sees and after this message they do not need to see "Contact Us" button... This is what guess sees They do not need to see the contact us button after seeing "Please wait 581 seconds before attempting an…
Last reply by media, -
- 1 follower
- 1 reply
- 259 views
When I get a bounced email from a member, I update their account so that they do not receive any more notifications. Is there a way to create a notification for them on the site?
Last reply by Adriano Faria, -
- 0 replies
- 266 views
Is it possible to map an old URL to a new one? I converted Mybb to IPS and I need to redirect the old URLs to the new ones.
Last reply by joshuaj, -
- 1 follower
- 2 replies
- 501 views
Hi guys, when i send to make a new conversion i receive this message: The details provided are not correct or the database is unavailable. The database is online and the details for the conversion from old database to the new are correct. Some suggestions to solve. Thanks
Last reply by Max_69, -
- 1 follower
- 0 replies
- 361 views
How add hide button toolbar?
Last reply by greek_parea, -
- 1 reply
- 299 views
Hey all! I'm a little stumped on this and can't figure out what the error message is supposed to be warning me, or how to work around it/fix it. I have a group from a converted PHPBB installation called "ConnSquad Recruits". I want to delete the group, and move all the members (~150) to a new group called "Recruits". When I go to delete the group, all member groups in the dropdown display this "That value is not allowed" warning. It seems I could proceed, but I don't want to chance them being orphaned from a group. Any ideas what might be causing that issue?
Last reply by Mark H, -
- 0 replies
- 264 views
Hello friends; I want to add one of the existing products in the store directly to my card, but I need help in this regard I have studied this place, but it is only used to change the theme. How do I add a product I want directly to the basket? How can I do that?
Last reply by Brogan, -
- 2 followers
- 9 replies
- 729 views
Just wondering if anyone is able to help convert this 3.x script into 4.x? I use it to send visitors to my "theme demo board" while also assigning a specific theme for them. ie. If a URL like this is clicked: site.com/forums/skinchange.php?id=10, it'll take the visitor to the forum and change their theme id to 10. Version 4 uses a form/buttons for the "Theme changer" rather than a URL, so I was just wondering if anyone with more knowledge than myself is able to help.. The 3.x script is below. <? /** * <pre> * Invision Power Services * IP.Board v3.2.0 * Simple skin change script * Place in your site root directory to send a user to a specified skin * Last Up…
Last reply by Brogan, -
- 1 reply
- 281 views
I'm wondering if anyone could point me in the direction of a possible cause for this. IF I open a couple of tabs on my site. And idle for an hour as I sometimes do and then try to make a comment without refreshing the topic it will not appear in the topic or post at all. Until I refresh then I redo post and it goes through. Any idea on what I need to tweak to fix this?? Would I be right in thinking cookie expiry? Like session.cookie_lifetime
Last reply by bfarber, -
- 1 follower
- 5 replies
- 350 views
Hello, I installed few days ago on localhost 1 copy for editing. and now im trying to install another dev copy on stable server and it gave me an error: A test installation has already been activated for this license key. Your license key entitles you to one test installation only. Any suggestion on it to solve?
Last reply by IceCore, -
- 3 replies
- 383 views
I've been using PHP to send emails from my forum, but have been using a gmail address. For some reason this stopped working around the 7th December. To complicate matters, I don't have access to the server, as it's paid for by someone else, and she lets me host my forum on it. I have tried the support team, and they're having problems working out what's wrong. They have advised me to use SMTP instead.. but I have tried every combination of settings for this, and nothing seems to work. Can anyone tell me which SMTP settings should work please? Many thanks...
Last reply by MichelleBCF, -
admin panel
by kmk- 1 follower
- 3 replies
- 391 views
Hello, someone can tell me how I can reorder applications?
Last reply by SaltyBart, -
- 1 follower
- 2 replies
- 298 views
Hi! I'm not sure what's going on - at some point I was able to add a club, and now I can't find anywhere on me site where that is an option. Can someone screenshot walk me through how to add a club on your side?
Last reply by Bliss99, -
- 4 replies
- 309 views
Is it possible to delete a member with no content in bulk? I have a huge membership database that I need to purge. I converted my mybb site over to IPB. At the time, I had a download section that required a member to register to access the downloads. People just signed up to get the file. I need to delete those accounts that have zero content.
Last reply by joshuaj, -
- 1 reply
- 2.3k views
If I set my [board url] to www.MySite.com -- the site doesn't load. But if I set it to simply MySite.com ... it works great. Ideas on why this might be? Related: if I type in www.mysite.com to a browser, it redirects to mysite.com. Thoughts?
Last reply by Adlago, -
- 2 followers
- 4 replies
- 422 views
As the title says, is there a way of preventing individual articles (or records, items or whatever one calls them) from inheriting the blocks I've added to the page where they are displayed as links or thumbnails? What I mean is when I open an article, I'd like it to take the full page without sidebar/blocks. It looks like it's normal IPS behaviour across the board though, as I notice the same happens to Activity streams; if I add blocks to one of them, the other streams get the same blocks too. But just wondering if there's a way of avoiding this, particularly when it comes to Pages.
Last reply by PPlanet, -
- 0 replies
- 247 views
Hi Community Friends! I wanted to get some feedback from those of you who use IPS Connect. I want to make one of my sites a slave to my main site. The slave site will have more users in it's database than the master site. Will this be a problem? Will users be able to sign in to each site across the network? Also, do the sites need to be on the same domain in order for the SSO feature to work? (ie. site.com - subdomain.site.com) Finally, is it possible to have the "master" control all login/registrations instead of having slaves do this? Thanks for the help and feedback.
Last reply by joshuaj, -
- 1 reply
- 254 views
After removing themes from the 3rd party, in the core_global of the default theme, I see the templates created by the 3rd party theme. They have not been removed after removing this theme from my installation. I enabled a Designers'mode and removed these templates. After synchronize changes , these templates are restored to a default theme. Any idea how to remove these templates I appreciate. thanks
Last reply by Adlago, -
- 0 replies
- 246 views
Im creating a new section on my website and just wanting to use the 5 most recent posts in a topic and display them like a news post. Im going to want the post itself truncated with images and stuff removed. (only text) If anyone could help me that would be great, im a developer so i have coding knowledge.
Last reply by osrshubb, -
- 2 replies
- 371 views
Hello, is there an easy option to remove the club of icons a user is a member in from the postbit other than editing the theme files? - Marian
Last reply by MarianHärtel, -
- 1 follower
- 8 replies
- 666 views
Just noticed Instagram embedding has stopped working on our forum. The link could not be embedded because an error occurred on www.instagram.com I couldn't find anything to suggest their API has changed recently. Anyone else? Running on 4.1.19.
Last reply by GrooveOnBeat, -
- 2 followers
- 6 replies
- 332 views
Hello, Several build in Apps and Apps from the Store use a text field to display a form and such. It always shows as a 2 field design. I wonder if there is a way to style it to have more lines predefined? If so, how? -Marian
Last reply by MarianHärtel, -
- 1 follower
- 2 replies
- 281 views
Is there a software available to drag your profile and move it around?
Last reply by coolnet560, -
- 1 follower
- 10 replies
- 440 views
Sometimes I click on the reply box at the bottom of a thread to expand it, and the WYSIWYG doesn't load, only the grey attachment area appears, like this: Anyone else ever have this? I can't recreate it on these boards so I'm wondering if it's something I broke, although I can't imagine how, I don't have any custom javascript.
Last reply by Mark H, -
- 2 followers
- 6 replies
- 298 views
Hello Community, I want to set up a way to give my members a bonus for certain actions they do like posting quality content, helping people or even giving them advice. Give them a credit if they earn reputation an, post a video in the videos plugin and similar actions. Potentially this even should be possible to exchange or "pay" people. At the very end the people should even be able to exchange their accumulated credits and either buy something in the download store or get a payout. Now there are, as much as I see, three plugins. Members Shop Points: and Points Economy I am sure that points economy is very well c…
Last reply by MarianHärtel,