Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,826 topics in this forum
-
- 2 followers
- 3 replies
- 237 views
I'm building a page, and I'm wondering if it is possible to add a forum Category that honors permissions to a page? I'm constructing a "Staff Area" and I want to include my staff forums on the page so my team members can access them directly from the page if then need to.
Last reply by Joel R, -
- 1 follower
- 0 replies
- 196 views
Hello, I'm working with another board owner who owns a gaming community. It started as a very World War II themed site. We have an image of Kilroy that we would like to use to pop up at random locations at random times with a link to Kilroy's story. I'm not exactly sure how I can achieve this. I have played with the idea of "ads" in commerce, but I'm not sure how I can get it to randomly pop for people at random locations. Just looking to get some ideas from the community how I can work this one out.
Last reply by joshuaj, -
- 2 followers
- 3 replies
- 349 views
After upgrading to 4.2.6 while trying to create a forum, this appears: Sorry if I posted in the wrong place.
Last reply by mark007, -
- 2 followers
- 3 replies
- 296 views
For some reason reactions are not shown in community blogs. Its only one day since I upgraded to latest version (with reactions instead of like) and I have already received several questions from members where the reactions for blog entries are. I can't find a setting shat should disable or enable reactions for blog entries, can anyone help me with that ?
Last reply by alfanexus, -
- 0 replies
- 180 views
Hi, I need to paste code Google Adwords Conversions at page after register of member. I want to control registers from my Adwords campaigns. How can I do this? Thanks
Last reply by David Vega, -
- 1 follower
- 0 replies
- 257 views
There a huge number of phrases which don't have any value in it. My question is, what are they used for? The attached picture is from a brand new language created in ACP with the latest version of your suite. They are across every app (I own all apps) and the list is 10 pages long.
Last reply by Hatsu, -
- 2 replies
- 235 views
I am having an issue with members that I have made moderators that have permissions for specific subforums. I am now giving them moderator ability for all clubs to be created. When I go into their permissions I am able to give them Leader as default for every club. This however does not give them the ability to moderate content made inside a club unless they are invited as a member of that club. I also have a Global moderator group which can moderate all the subforums and they are able to moderate content within a Club without having to be added as a member to that club. I hope I am explaining this right and could get some guidance on how I can make a member a modera…
Last reply by Sx5Ve, -
- 1 follower
- 2 replies
- 233 views
I've noticed this a few times, people have liked my posts on my forum but I can't see who left the reputation, I just get a notification saying "someone reacted to a post in a topic". Is there a setting to disallow anonymous reputation? Thanks in advance.
Last reply by boro_boy, -
- 2 followers
- 1 reply
- 219 views
I would like to include side-bar widget with a "Start New Topic" button. Anyone who knows of a plugin or has done a custom block? Thanks in advance
Last reply by Aiwa, -
- 2 replies
- 421 views
Where do I change the forum date and time setup for posts as currently it shows month first then day, I'd like it to show day then month?
Last reply by THL, -
- 0 replies
- 237 views
Is there a way to disable exif data showing in image attachments?
Last reply by THL, -
- 4 replies
- 243 views
Hello, I just updated to Invision Power 4.2 and I'm trying to integrate the FACEBOOK Publish Pages and Manage pages, but it's asking for a VIDEO presentation of how Facebook would integrate into the forum software. The problem is that we cant show how it will integrate UNTIL you finish this process -- and I cant get it integrated until I get Facebook Publish and Manage pages approved. It's a catch 22. Did anyone make a video? Thanks, BB
Last reply by Ernest_Defoe, -
- 1 follower
- 2 replies
- 256 views
Hi guys, Is there a way to create polls with more than 5 questions? We sold to a customer a market research among our users, and we need to support around 25 questions. Maybe there is an app/plugin for that? Thanks in advance!
Last reply by Gabriel Torres, -
- 1 follower
- 2 replies
- 216 views
Hi, I have duplicated my forum on another server to test the upgrade from 3.4.5 to 4.2 I went through the conversion to utf8mb4 and for the most part all looks fine (still on 3.4.5) except for some characters like ‘WORD’ instead of ‘WORD’ The result of the conversion was all good otherwise: Info IP.Board Character Set: utf-8 Database Character Set: utf8mb4 Original table prefix: Converted table prefix: x_utf_ 350 tables are utf8mb4 0 tables have incorrect collations Can use 'dump' method: true Is there a way I could fix those characters? I was thinking of replacing via a database query to replace individual…
Last reply by PPlanet, -
- 4 followers
- 3 replies
- 235 views
Hi, a couple of minutes a ago we promoted a topic with some selected pics to FB. Those pics are part of the topic and we don't want to create a new FB album with the selected pics. We just want it as part of the news feed like it is when we promote a topic using the fb standard way. Is it possible to disable the automatic album creation?
Last reply by Apfelstrudel, -
- 0 replies
- 206 views
Few days back created a new DB in pages posted records Now its showing January 1 as a date
Last reply by Saurabh Jain, -
- 1 follower
- 3 replies
- 250 views
I want to include the Iubenda.com Privacy Service into my community. I looks like this <a href="//www.iubenda.com/privacy-policy/8257716" class="iubenda-white no-brand iub-body-embed iub-no-markup iubenda-embed" title="Privacy Policy">Privacy Policy</a><script type="text/javascript">(function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src = "//cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s,tag);}; if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, docume…
Last reply by MarianHärtel, -
- 2 followers
- 2 replies
- 409 views
Hello. Sorry for my english but on twitter i share a topic on my forum to twitter, there is no image to appear: But when i share a topic via a non-IPS site, there is an image from their topic: So, why IPS don't let appearance of an image from topic? There is a trick? A code? A plug-in for showing an image on twitter as like on facebook...?
Last reply by Feneroin, -
- 2 followers
- 2 replies
- 608 views
Where is "Under maintenance" setting?
Last reply by media, -
- 3 replies
- 238 views
I have my key but ion know where to put it to get my app for my computer i dont want to pay again
Last reply by AndyF, -
- 2 replies
- 257 views
I am unsure if its me just simply overlooking this but i cannot find a way to move a post or several posts from one topic to another. We have split the thread moving the initial post over but others have commented on it and we want to move those also as the thread has gone slightly off topic. Put simply can you move a post from one thread to another? and if so how? Thanks, Rob
Last reply by Rob Pearson, -
- 1 reply
- 229 views
Hi All, I recently UPGRADED from IPB 4.1.17 to 4.2.5 During the upgrade, I got below message displayed on screen, but I completed the upgrade, as I had the minimum required PHP version. === You are running PHP version 5.6.19. While this version is compatible, we recommend version 7.0.0 or above. You can re-run these checks later from the Support section of the Administrator Control Panel. You do not have the Exif PHP extension loaded. While this is not required, it is recommended. === Just now, I have asked my server support team to upgrade PHP version on my server to PHP 7.0 and they replied that sometimes this can break sites when…
Last reply by Surendra.S, -
- 2 followers
- 5 replies
- 274 views
Recently IPS changed the way ads appear in the sidebar. Before I only had ads in sidebars if there was a block there before. On my forum that was in the sidebar of the frontpage. Recently IPS changed the behaviour so that every page on the forum has an ad, even if there was no block before, and I did not notice because as an admin I dont have ads for my group. This caused a sudden increase in my revenue, but I was not aware of the changes, and it also caused more ads on a page that Googleads allow, and I will need to change that. Now I notice in the release notes that in the next version, 4.2.6 this is fixed : Ad code placement has a new setting to clarify…
Last reply by Jim M, -
- 1 reply
- 212 views
4.2: Restrict RSS Feeds From Showing In New Content I have an RSS feed that exports content into a specific forum. How can I NOT have this content show in the Unread Content Screen?
Last reply by AndyF, -
- 3 followers
- 8 replies
- 322 views
Hi guys - Quick question, is there a way to make the moderator logs accessible to the moderators? The mod log use to be available in version 3.x for moderators to reference but I believe now it is only available via the admin panel. This old feature was very helpful on our site when moderators would inadvertently contradict each other's actions without knowing. Thanks guys - Chad
Last reply by AndyF,