Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.5k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Problems after migration
- Last reply by Jim M,
23,007 topics in this forum
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- 1 reply
- 303 views
I have a forum topic, and the posts within that don't appear to be sync'd correctly. It's the only topic on the entire forum (our DB is over 15G) that is behaving this way. When viewing the forum_topics table, it has the last_post as the 50th post, but there are at least 25+ more after that. When viewing the forum_posts which are attached to the forum_topics ID table, all of the posts are present. Is there a way to force a re-sync of all the tables so that posts re-appear on the topics that they should be appearing on? (FWIW, I've already used the support tool and disabled all customizations and nothing was fixed/changed).
Last reply by James W, -
- 1 reply
- 289 views
My members want to know if they can situate the sidebar blocks the way they want to. Is that possible?
Last reply by AlexWright, -
- 2 followers
- 2 replies
- 267 views
Struggling with using the IPS image galleries on my site. ( I'm a firefighter, not a tech guru, and my laptop senses my frustration and is starting to fear the axe. haha ) 1) Is it possible to create a gallery images using just the "record images" from a database? So as new entries are made, the record image from the new entry would be automatically added to the gallery. I've tried using 3rd party slider widgets, but not really what I'm after. I want to automatically pull only the images that were designated as record images into a gallery. 2) Is there a way to create a user gallery per member, that is attached to the member profile? So each membe…
Last reply by fourday, -
- 1 reply
- 238 views
Is it possible to split posts to a different topic and keep that topic's original post intact? Case: Topic 1 has off topic discussion. Moderator creates Topic 2, with an OP of "Discussion of <offtopic>" Moderator moves posts from Topic 1 to Topic 2. Moderators OP is now at the bottom of the thread, due to chronological timestamp. Is it possible to get Moderator's OP on the topic at the top? Does this require DB edit?
Last reply by O9C4, -
- 2 followers
- 4 replies
- 410 views
Hi, the european directive 95/46/EC (General Data Protection Regulation) is starting on 25.05.2018. So it is a big problem, if IP adresses are saved in database. We need an option, that IP adresses in database are deleted after 7 days oder that IP adresses are not saved at all. Thanks in advance! Mark
Last reply by bfarber, -
- 1 follower
- 1 reply
- 284 views
I've just upgraded to 4.3 beta and I can't get into my admin and I'm thinking its due to a 3rd party plugin/application. Is there a way I can disable the apps outside of the Admin area? This is the warning I get when I try to log into my admin area: SELECT * FROM `core_members` WHERE IPS\Db\Exception: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '' at line 1 (1064) #0 /home/mfftk2co/public_html/system/Db/Select.php(378): IPS\_Db->preparedQuery('/*IPS\\Login\\Han...', Array, true) #1 /home/mfftk2co/public_html/system/Db/Select.php(580): IPS\Db\_Select->runQuery()…
Last reply by bfarber, -
- 1 follower
- 2 replies
- 292 views
We are getting an error when uploading an image from an iPhone Photo Library to a forum post. The file uploads with the status bar going all the way to the end after which the following error pops up. It was working fine before so not sure what's happening.
Last reply by NordWulf, -
- 13 replies
- 553 views
I need some help to make the look of my downloads better, currently because of the extra fields we need the sidebar looks terrible and is difficult to read, is there a way I can place the extra fields into the main body rather than the side bar? or alternatively could somebody make a plugin that would do this?
Last reply by newbie LAC, -
- 4 replies
- 299 views
Do the comments from pages link with the comments from the forum? I'm noticing when a comment is made for an article it doesn't show in the forum and comments made in the forum doen't show under article comments.
Last reply by bridges101, -
- 0 replies
- 225 views
Is there a direct link to all venues that is possible to use in the front end?
Last reply by vanderbroms, -
- 1 follower
- 2 replies
- 545 views
When doing member queries, the CustomFields response property seems to be improper JSON. API Documentation says it should be returned as an Array of objects, however both the customFields property and the Fields property seems to be coming back as an object with numeric properties rather than array indices. Is this a known issue? Any work around?
Last reply by Aiwa, -
- 1 follower
- 1 reply
- 262 views
In IPS 3, there was a tool where you could use the admin web UI to bulk import files from a directory. Downloads > Tools > Bulk Import From Directory Was that removed in IPS4? If so, please bring it back, and soon. I routinely import large amounts of files. Are there alternative ways to do this in IPS 4 besides manually filling out forms?
Last reply by Joel R, -
- 1 reply
- 274 views
Is there a way to set custom metadata for a page using blocks?
Last reply by bfarber, -
- 1 follower
- 3 replies
- 309 views
So I am just getting into playing with the REST API. I know how to request a specific page from the results list in the query, and I know how to walk the array to get the event information I'm after. However if I don't specify a specific page in the query can I change pages in the results? For example: Array( [page] => 1 [perPage] => 25 [totalResults] => 161 [totalPages] => 7 [results] => Array Is there a way to iterate through page one events 1-25, then iterate through page 2, etc. without having to re-query?
Last reply by bfarber, -
- 1 follower
- 2 replies
- 280 views
Please advise - is there any way I can change sorting within database categories for Pages? Whatever I set for the database itself works only for the page it's embedded in but when I enter the category entries are sorted by record ID - and I want to set default as "publication date" everywhere. If it needs a workaround in the database please tell me where can I find this because I've looked in admin panel and nothing works. @opentype maybe you can advise please? Thank you in advance for help regarding this. I want to dump Wordpress and switch entirely to IPB but that's an important obstacle to overcome.
Last reply by Nebthtet, -
- 1 follower
- 4 replies
- 313 views
Got the following error message... I have changed the uploads, datastore and plugins permissions to 777. Is there any other folders I should change the permissions on and/or is there a solution to this problem?
Last reply by bfarber, -
- 5 replies
- 308 views
Was messing with my member groups and accidentally unassigned my self as admin, now cant access admin panel whoops. Any ideas how to fix
Last reply by GeneralMitch11, -
- 0 replies
- 232 views
I have looked everywhere and cannot find the permission where uploads need to be approved by staff. I am trying to make it where only certain groups posts do not need to be approved.
Last reply by JoeyBiii, -
- 1 follower
- 0 replies
- 217 views
Don't know if this is a bug or what but I turn the board offline to install a new skin, install the skin mark it as the default front end theme and check the offline status in the ACP and the button is now green again and the board is online even though I don't want it online yet as I want to check everything out before going live? Why is it automatically turning itself back online? If I remember right it also did this behavior when I upgrade to the newest versions. Thanks
Last reply by Genestoy, -
- 1 follower
- 4 replies
- 287 views
I created a marketplace section with Pages and running in the following issue. The 'Add new' button is not showing on small screens so you can't add a new record / ad. I can't figure another way to a new record. Any thoughts? http://horology.world
Last reply by NordWulf, -
- 1 follower
- 0 replies
- 242 views
Hopefully someone can help... Is there a way to detect what forum someone is viewing (while viewing a topic) inside the header skin? Basically I want to remove certain header items if they are viewing an off topic forum. Thoughts? Help? Thanks soo much to anyone that can help!
Last reply by Fast Lane!, -
- 1 follower
- 2 replies
- 252 views
In the database or in a file? Where exactly? Thanks.
Last reply by Ramsesx, -
- 2 replies
- 300 views
i have commuuty in cloud so i already setup facebook logins but problem is twitter i followed the steps for setting up twitter logins but its rejected saying Twitter rejected the details provided. Please check the details you provided have been entered correctly and try again. so i did type in detials correctly - What the heck? so i need help with that thanks
Last reply by AmericanRev2, -
- 0 replies
- 410 views
Hi, i'm new with managing a forum. I'm trying to change the url, but I still got the error : There seems to still be a installation of Invision Community at the URL on file. Before you can change the URL, you must first remove the existing installation. Should I remove the entire board? It seems a big job just for a url update... Thanks, Alex
Last reply by lab_alex@hotmail.com, -
- 2 followers
- 8 replies
- 327 views
Damn, i did something stupid. I merged an old topic to the new one..... Wrong way this old topic is very populair on google. Now the topic is gone and i wish i could undo this. I think you cant undo a merge. So i need to redirect the old URL to the new topic id / URL. How can i do this?! Hope there is someone with a Solution..... Regards!
Last reply by PPlanet,