Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,005 topics in this forum
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- 1 follower
- 8 replies
- 547 views
Is it possible?
Last reply by Canis, -
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- 2 followers
- 64 replies
- 2.9k views
Folks! I need a BIG favour could anyone diagnose this issue, after upgrading the reply box was gone and format is strange...literally no one can post Any help would be SO fantastic, thank in advance
Last reply by Jim M, -
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- 2 followers
- 16 replies
- 1.2k views
You can even reproduce this issue directly on Invision Community's forum. Step 1: Reply to any topic on a mobile browser (tested on Android). Type in: Test @Test Step 2: Try to remove the mention tag, you can't.
Last reply by Marc, -
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- 1 follower
- 2 replies
- 287 views
I receive all emails except those related to invoices, generated or paid. In the system it is set that my user (ADMIN) must receive these notifications. I remember in the past having already had a similar problem and that it had been solved through one of your patches.... Thank you and greetings
Last reply by modman, -
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- 2 replies
- 433 views
Since some weeks, I got regularly (not always) errors when validating new member. The error says : TypeError: IPS\forums\_Forum::setLastComment(): Argument #2 ($updatedItem) must be of type ?IPS\Content\Item, IPS\forums\Topic\Post given, called in /home/uumcgwyc/public_html/forums/system/Content/Comment.php on line 1360 (0) #0 /home/uumcgwyc/public_html/forums/system/Content/Comment.php(1360): IPS\forums\_Forum->setLastComment() #1 /home/uumcgwyc/public_html/forums/system/Member/Member.php(4869): IPS\Content\_Comment->changeAuthor() #2 /home/uumcgwyc/public_html/forums/system/Member/Member.php(4821): IPS\_Member->_processPostBeforeRegistering() …
Last reply by Philooo, -
- 2 followers
- 2 replies
- 349 views
🥚 🐈⬛ Please check the emojis in the title with strange chars around them that are messing up the URL (see this topic's URL). The invisible chars can be deleted by doing a backspace around the egg emoji and (make its URL part clean) - egg-recipes-🥚🥚🥚 but not completely clean for the cat (was able to delete some invisible chars) - cooking-with-cats-🐈%E2%80%8D⬛🐈%E2%80%8D⬛ I copy/pasted the emojis from the editor into the title field and get these invisible chars. Here is the cat emoji from iPhone with strange chars after some cleanup around them - it is not possible to place the cursor between the cat and the leftover square as they both t…
Last reply by opentype, -
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- 1 reply
- 339 views
Last reply by Jim M, -
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- 1 follower
- 10 replies
- 644 views
Hi, the sidebar has been moved from the side in the forum and now appears at the bottom. If I place it on 'Left' it is at the top of the forum, if I place it on 'Right' it is at the bottom of everything. I want to have it on the side.
Last reply by Jim M, -
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- 2 followers
- 4 replies
- 573 views
I don't know what just happened but my custom databases have disappeared. 😱 When I try to access them in my ACP I see this:
Last reply by David N., -
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- 4 followers
- 6 replies
- 774 views
Hello guys, We had this problem that the default profile photo was deleted or somehow removed or gone. Is there a possiblity that it somehow gone or removed after update? Im pretty sure it was not deleted as I was the only person responsible updating the IPB and for sure I did not removed it. Our default profile photo is a custom image, so just wondering what might cause it? Thanks -Allan, of Team Nigel
Last reply by Sonya*, -
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- 2 followers
- 4 replies
- 485 views
Hi there, We have seen a spate of new users that embed links into quoted text from other posts which is quite long. This then does not show the link, until the "quoted" text is expanded. Is there a solution, option where specific groups of users cannot add links to any part of the post, even if it is quoted text? Many thanks Hans
Last reply by Adriano Faria, -
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- 3 followers
- 5 replies
- 572 views
Hey, Could someone show me how to solve this issue with this path? Some examples?
Last reply by Sonya*, -
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- 2 followers
- 3 replies
- 617 views
Hi All! One of my student told me she was not receiving any notification for a Topic she follows (it was working fine previously). I tested with a test account and I am not receiving any notification either. Any idea why it's (not) happening? PS: I'm wondering if it has something to do with the whole Gmail / Yahoo compliance thinggy. Are Invision's notification emails all verified SPF, DKIM, DMARC.
Last reply by Marc, -
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- 2 followers
- 2 replies
- 429 views
Hi, My forum is quite big indeed but here is one slow query (in the log of mysql) that comes a few times : (mysql 8 and the last version of the forum) # Time: 2024-02-18T10:46:29.305623Z # User@Host: XXXXXX[XXXXXXXXXXXX] @ [10.27.40.99] Id: 73771 # Query_time: 1.176123 Lock_time: 0.000002 Rows_sent: 15 Rows_examined: 115424 SET timestamp=1708253188; /*XXXXXX::av_XXXXXXXXXXXX::IPS\Content\Search\Mysql\_Query::search:253*/ SELECT main.* FROM `core_search_index` AS `main` WHERE ( ( index_class IN('IPS\\core\\Statuses\\Status','IPS\\core\\Statuses\\Reply') ) OR index_class='IPS\\forums\\Topic\\Post' OR ( index_class IN('IPS\\calendar\\Event','IPS\\c…
Last reply by Marc, -
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- 1 follower
- 1 reply
- 454 views
If we define "x.com" for example as a word filter to Replace with "****" matching Loosely, it only replaces the displayed text but not the underlying URL in the link if the user entered https://x.com (it still results in a clickable link as https://**** that is pointing to x.com). If the user manually inserted a link text x.com with the URL as https://x.com using HyperLink popup, the same issue manifests and results in a clickable link. This should actually result in an invalid/broken link (actually plain text due to **** in the URL) as per the filter definition and as expected behavior. Block Submission type works the same as above. Hold for Moderator Approval …
Last reply by Jim M, -
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- 3 followers
- 10 replies
- 754 views
Hello , 1. I would to like to ask you if there is optiom the spoilers to be hind from guest without using extension ? 2. There is way the size of image profile to be bigger in any device wihout broke anything in theme ? 3. In olders version next to username was showed the reputation of member , in last version desappered and now is being showed only inside profile . Can be put again ? Many thanks in advance
Last reply by Como, -
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- 1 reply
- 433 views
Hello, I have been experiencing the following error. Can someone able to assist to sort this error? #0 /home/invitehawk/public_html/uploads/template_184_77e511f3f597b974567a95c3a1860bbf_plugins.php(15695): IPS\Patterns\_ActiveRecord::load(0) #1 /home/invitehawk/public_html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\class_core_global_plugins->ipc_group(Object(IPS\Member)) #2 /home/invitehawk/public_html/uploads/template_184_7a734b11232065691bc1176040cb26ad_topics.php(3181): IPS\Theme\_SandboxedTemplate->__call('ipc_group', Array) #3 /home/invitehawk/public_html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\clas…
Last reply by teraßyte, -
Forum down
by Owdy-
- 2 followers
- 20 replies
- 834 views
[[Template core/global/global/includeJS is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Cant run anything, because all are messed up. What has happend, didnt do anything.
Last reply by Marc, -
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- 1 reply
- 408 views
Hello. Possible bug. file: /system/Content/Comment, line 1360: $container->setLastComment( updatedItem: $this ); I think $this->item() should be here. Error: TypeError: IPS\forums\_Forum::setLastComment(): Argument #2 ($updatedItem) must be of type ?IPS\Content\Item, IPS\forums\Topic\Post given, called in /system/Content/Comment.php on line 1360 (0)
Last reply by Nathan Explosion, -
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- 1 follower
- 6 replies
- 3.2k views
I just signed up, am logged into the account I used to purchase a standard package. But I can not find the ADMIN CP area to manage my community forum? Please help. Thank you!
Last reply by LadiesMan217, -
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- 3 followers
- 34 replies
- 1.9k views
Hello, my database is being filled with this template error from months. Can anybody help me to sort this problem? SYSTEM LOG Error: Call to a member function url() on null in /home/invitehawk/public_html/system/Theme/Theme.php(885) : eval()'d code:1957 Stack trace: #0 /home/invitehawk/public_html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_nexus_front_store->categorySidebar() #1 /home/invitehawk/public_html/applications/nexus/modules/front/store/store.php(389): IPS\Theme\_SandboxedTemplate->__call('categorySidebar', Array) #2 /home/invitehawk/public_html/applications/nexus/modules/front/store/store.php(89): IPS\nexus\modules\front\s…
Last reply by beats23, -
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- 1 follower
- 1 reply
- 385 views
Is it possible to change allowAdminEmails through API? Thank you, Steve
Last reply by teraßyte, -
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- 2 followers
- 13 replies
- 752 views
Forms like ACP login, article, topic are loading but submitting them... 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. Generated by cloudfront (CloudFront) Request ID: 6RwWQcdLencWFR05QArHu0G597Zq0qARP5hJlLlueKWo6Xv48DYQmw==
Last reply by Marc, -
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- 2 followers
- 5 replies
- 552 views
I have a forum enabled with "Combined Fluid View" containing a child forum and a redirect forum/ URL. The redirect is not showing up on the right side panel that lists the child forums. I would have thought the redirect would still be visible (and none selectable) even though it cannot be used for filtering. For users to see the redirect is available they need to go to the main index page. Is this correct and by design? Ted.
Last reply by Marc, -
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- 1 follower
- 2 replies
- 431 views
I had a custom menu item made with the menu manager, which linked directly to some pages on the community (privacy, rules and so on) When clicking it in the menu bar at the forums start page, nothing happens: When trying to edit it, the page just reloads: When trying to make a new one, the option for it (and nearly all others) are disabled: What's going on?
Last reply by MaNiAc LRSC, -
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