GMIC Posted March 28 Share Posted March 28 Since update and patch I am finding that some processes are just hanging on the dashboard. I have tried to manually run them and turned on Cron Job for tasks and still not clearing. Members are complaining that on some topics (usually old or large topics) last replies are not showing in the topic on the index page or that the post is still showing unread when they have checked. Any suggestions. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 28 Share Posted March 28 Have you run any patches showing within the support area of your admin CP? Also, when you say "some processes are just hanging" please could you clarify what exactly you are seeing? Link to comment Share on other sites More sharing options...
GMIC Posted March 29 Author Share Posted March 29 I ran the patch showing within the support area a few days ago. Processes running are sending notifications for various topics some of which have completed but others don't progress. When I try to manually run the processes it just loads a blank screen. Some topics seem to be fine with replies showing up immediately, others seem to keep showing the post as unread within the topic and it doesn't update on the topic index page as having a new post. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 29 Share Posted March 29 You dont appear to be letting us know what you mean by "The processes" here Link to comment Share on other sites More sharing options...
GMIC Posted March 29 Author Share Posted March 29 Sorry I am talking about Background processes on the Dashboard there are about 20 background processing running in relation to "sending notifications" for about 20 different topics they all show 0% and don't seem to run when I try and manually run them it goes to a blank screen. Its been days and they haven't cleared Link to comment Share on other sites More sharing options...
Jim M Posted March 29 Share Posted March 29 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
GMIC Posted March 30 Author Share Posted March 30 Al 16 hours ago, Jim M said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. All done Link to comment Share on other sites More sharing options...
Jim M Posted March 30 Share Posted March 30 2 hours ago, GMIC said: Al All done Please disable Two Factor Authentication for your account which you have provided as we cannot used that. Link to comment Share on other sites More sharing options...
GMIC Posted March 30 Author Share Posted March 30 Apologies, all done its a while since I needed assistance, I forget what needs doing. Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted April 2 Solution Share Posted April 2 Its an internal server error you are getting there. I would advise on checking exactly what that error is. I would say however, you have PHP 8 incompatible items on there. You need to remove or replace those, and check again first of all. It may well be this causing you problems Link to comment Share on other sites More sharing options...
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