Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
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- 1 follower
- 4 replies
- 572 views
I keep getting this error when trying to add PayPal, I have added the correct client ID and secret. Why is this happening?
Last reply by Umaar, -
- 1 reply
- 426 views
We have created some groups in our system but the group settings do not have access to the permissions for EDITING their own profile. Is there a permission setting somewhere that allows a group to be able to have Profile Editing Settings?
Last reply by mcsg, -
- 1 follower
- 4 replies
- 861 views
Hello, Is there any way to mass delete spam or banned members? More precisely, I want to delete all the members of a group but I couldn't figure out how to do that in the ACP. Thank you!
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 501 views
Hello, We run a rather active community, and when we upgrade to IPS 4, would love to take advantage of the Amazon S3 Storage Setting that's built-into the suite. My question, however, is if we could easily support alternative S3-like services, such as DreamObjects. DreamObjects uses the same API as Amazon S3, it just requires a different endpoint (objects.dreamhost.com). Is there an easy way to change the endpoint so we can use our buckets with alternative providers? That's really the only bit of code that needs to change and it should work (assuming there's not... strange things going on in the background). I've actually gotten several developers of other application…
Last reply by simonle, -
- 1 follower
- 4 replies
- 627 views
I am getting hit by spam from China. How do I block an entire country?
Last reply by Steve Jabba, -
- 1 follower
- 1 reply
- 371 views
Hi all, has anyone noticed the "Topic Summary" side bar is taking up too much space on tablets? I'm getting a lot of complaints about it. Tablets don't seem to have the highest resolution and the sidebar takes up about 25-33% of the screen. See screenshot from my users: I noticed there is a setting to disable this for mobile devices, but, it looks like tablets are being considered the same as desktops. I would like to have the capability to disable it for tablets or mobile devices. Any chance of adding another option for tablets (don't combine it with desktop). I like this feature, but I only want to enable it for desktops.
Last reply by Morrigan, -
- 2 followers
- 6 replies
- 668 views
Not sure what to call it specifically, but here's an example when I share a link on Discord. The logo that loads is huge. How do I fix this to use something... Rational? Or no logo at all would be preferable to that also...
Last reply by Morrigan, -
PMs broken
by Daddy- 2 replies
- 481 views
Ever since the achievement update, my replies to private messages here are not showing up. If I look at the conversation in my inbox I see my reply, but when I click on it none of my replies show up.
Last reply by Adriano Faria, -
- 1 follower
- 0 replies
- 300 views
I post here because Suggestion section don't let me post. I would like have an admin or moderators assigned with Password Level tool, it can be available in Moderation tools, that feature will be let me do below example: 1. Set password A (1xx1) ; password B (2xx2); password C (3xx3). THERE SHOULD BE AVAILABLE IN EACH PASSWORD FORM TO SELECT MEMBERS WHO WILL RECEIVE BY PM OR MAIL THE RELATED PASSWORD AFTER CONFIRM THE PASSWORD SET UP. 2. A post is posted by someone with sensitive information, I decide it shouldn't be read by regular users and users with password A and B, so I apply Password Level of Moderation Tools and select Password C, then this post w…
Last reply by kmk, -
- 2 followers
- 17 replies
- 2.5k views
In the absence of the bug tracker...here is "Silly stuff what I noticed - part 1" I am creating a brand new topic right now - I'm going to include a screenshot of me doing it...look at the 'Recently browsing' bit at the bottom (Zoom in)
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 495 views
I created a calendar of my company's events on Google Calendar and I would like to know if I can import into the Invision Community Calendar Thanks!
Last reply by Nathan Explosion, -
- 1 follower
- 4 replies
- 442 views
Is there a way to embed the Google Forms form inside a forum topic? Or is there a plugin that creates forms to be filled out inside the topic and only administrators receive the answer? 🤔 Thanks!
Last reply by Karina Harumi, -
- 1 reply
- 907 views
I just recently bought IC4 to build my community up better to move away from other platforms, I'm selfhosting with the correct lience, I'm trying to install and i ran into my first issue Pretty quick, I've got a default reset install of XAMPP and IC4 Isn't able to connect to my DB Access denied for user ''@'localhost' (using password: NO) EX1045 Access denied for user ''@'localhost' (using password: NO) IPS\Db\Exception: Access denied for user ''@'localhost' (using password: NO) (1045) #0 C:\Users\admin\Documents\HTML\system\Db\Db.php(356): IPS\_Db->_establishConnection(false) #1 C:\Users\admin\Documents\HTML\system\Db\Db.php(487): IPS\_Db->checkConnect…
Last reply by MinerSpark, -
- 0 replies
- 388 views
Hello, Is there a way to set available reactions per user group? (Group A can use Reactions 1-4 and Group B can use Reactions 1-10).
Last reply by Meowcious, -
- 0 replies
- 309 views
HI, I have products that are ready to sell, and are integrated to Paypal. I have just learned that I need PAYOUTS access on Paypal, which I will get tomorrow. I've got it set up that members earn 50% comission if they refer another member who subsequently purchases. However, where can I see the total amount outstanding in member credit? This doesn't seem to be available anywhere. So how do you know how much money you owe in comissions if you cannot see the total amount? Is this a built in feature? Thanks!
Last reply by Steve Jabba, -
- 0 replies
- 308 views
Hey all, Our forums are experiencing a problem on gallery categories that have more than one page of albums posted. The issue... When on a gallery category page with more than one page of results, if a lightbox is activated and a next/back button is pressed within the lightbox, after the lightbox is dismissed scrolling up and down the webpage is not possible. To reproduce... Have a gallery category with enough albums posted that there is a second page available. Visit the the category in (1) (/gallery/category/99-some-album). Click on an album's image that is not the first image in the album. This will display a lightbox with the …
Last reply by ChiefForums, -
- 4 replies
- 1.3k views
I have a problem with the admin panel. When I try to navigate to an option, I get an error 403 forbidden access to this resource on the server is denied! I changed the admin panel address to a different one and redirected it with constants.php. I suspect that chmods are blaming, but I don't know how to change that.
Last reply by -Flavi-, -
- 2 replies
- 360 views
I have a self managed platform and looking to try and connect Postman to run some proof of concepts. I am hitting my API endpoint but getting an error "No-API-Key. I created the API key in the admin panel and I tried basic auth to pass the key into the curl command. I notice however that seems to decorate with a different header. I also tried using the USRPWD header within Postman as well to no avail. Any help with this would be fantastic. I know that Integromat has a hook for Communities (which I don't think I can use) so I will have to use their HTTP module. I want to automate some custom profile fields to another system.
Last reply by Benality.G, -
- 1 follower
- 0 replies
- 446 views
Does any Brazilian know how to integrate RD Station with Invision? I have a forum and I want to integrate members as leads in RD Station...
Last reply by Karina Harumi, -
- 1 follower
- 1 reply
- 428 views
Algum brasileiro sabe como fazer a integração do RD Station com o Invision? Tenho um fórum e quero fazer essa integração dos membros como leads no RD.
Last reply by Adriano Faria, -
- 1 follower
- 2 replies
- 409 views
I would like to use some font awesome icons in WYSIWYG block. I have added them via HTML source: Lorum ipsum <i class="fa fa-users"></i> lorum It shows as expected. If I open the block for edit, the icons are removed. I have tried to add the classes fa and fa-users to Allowed CSS classes in the editor settings. It does not help. Is there any way to use icons in WYSIWYG block?
Last reply by Sonya*, -
- 1 follower
- 3 replies
- 367 views
I have looked in my custom blocks but I cannot see how you can create a block that you can then add to the homepage to display featured members content. I know about Our Picks, but I want to show featured content. I've searched around but there is no explanation of how to do this with out of the box functionality. Thanks!
Last reply by opentype, -
- 1 follower
- 0 replies
- 385 views
I started up an old site from a few years back is there any way to reset all of the current members in the DB to opt in for emails? Thanks in advance
Last reply by Noble~, -
- 1 follower
- 2 replies
- 542 views
Hello as the title says, where do i download or update my community so i can implement it on my community board?
Last reply by Vy Low, -
- 1 follower
- 0 replies
- 357 views
Hi all, How do you get the Member's Solved Count to appear on members' profile? Thanks!
Last reply by Michael R,
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