Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,825 topics in this forum
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- 1 follower
- 6 replies
- 639 views
Hello, I have a problem with the group promotions, if I create a rule which should push banned users to a group Banned and I create a rule which should push Unbanned users from the group Banned to Member, but it creates a loop. Rule #1: Filters users who are "Banned" and are in the "Member" group and pushes them to the "Banned" group. Rule#2: Filters users who are "not banned" and are in the group " Banned" and pushes them back to the group "Member". What am I doing wrong here?
Last reply by Marc, -
- 3 followers
- 3 replies
- 1.7k views
I have a question as to what this exactly means: Refused: The provided PaymentMethod was previously used with a PaymentIntent without Customer attachment, shared with a connected account without Customer attachment, or was detached from a Customer. It may not be used again. To use a PaymentMethod multiple times, you must attach it to a Customer first. As I am unsure what the information means exactly but looks like it is something to do with the invoice itself / integration. I am only completely guessing here, but is may be something to do with 2FA payments? I appreciate your help in advance.
Last reply by Stuart Silvester, -
- 2 followers
- 21 replies
- 1.1k views
We have had our hosting provider increase php file upload limit to 5gb We have just tried to upload a 2gb zip file to the downloads section and get this error: Sorry, an unknown server error occurred when uploading this file. (Error code: -200)
Last reply by Stuart Silvester, -
- 1 follower
- 1 reply
- 309 views
I am on super 65 plan, its an old plan almost from a year ago, I am wondering what is going to happen when I get 65 active users and am forced to upgrade will I still be on the old plans or will I be forced on the new plans?
Last reply by Marc, -
- 2 followers
- 4 replies
- 624 views
i am running into an issue where when my members go to a specific page to see an item purchased they come across an issue as follows backtrace i have cleared cache but it hasn't seem to affect anything. url: https://www.delusional.cc/clients/purchases/
Last reply by Marc, -
- 1 follower
- 4 replies
- 588 views
Please fix this error? Member upgraded today from monthly (bought on 8 May 2022) to annual subscription and system showing new expiry at 21 May 2023 instead of 8 May 2023.
Last reply by Jim M, -
- 2 followers
- 7 replies
- 862 views
I'm suddenly getting an error code many times per day. I've made absolutely no changes at all. Locked Task: dailyStreamSubscriptionsOne of the routine maintenance tasks which run in the background has failed several times, which may indicate a configuration issue. This is what I get many times per day. Exception:RuntimeException Object( [message:protected] => Only subclasses of Dispatcher can be instantiated [string:Exception:private] => [code:protected] => 0 [file:protected] => /home/dknelson/public_html/forum/system/Dispatcher/Dispatcher.php [line:protected] => 54 [trace:Exception:private] => Array ( [0] …
Last reply by Dknelson, -
- 2 followers
- 5 replies
- 447 views
Hi, I am getting repeated log entries. The log entry is as below: https://fcm.googleapis.com/fcm/send/cTvWTA96mfs:APA91bGOg6MeOTtwRsv6cpdU4TL3PqbjShfG4oQMfpPrsh84-kKRmql_FsflyA3VBtKVOZjjtHDKm8rB7TSmmKRLc2-9n8r5bGdoJL_jzQZkzDq2FjCdqtCPaT3M0TwU681xxzQbj7Q4 Connection timed out after 10000 milliseconds Why this is coming again and again what is the use of https://fcm.googleapis.com/fcm/send/... and how can I get rid of?
Last reply by Marc, -
- 1 follower
- 6 replies
- 797 views
Hi all, I've successfully created a custom block containing some php which just echo's text to the page (as a simple test). But I get an error on save if I do anything other than wrap my custom php inside a function, like so: function myTest() { echo 'testing'; } How to I run my function? If I just include myTest() in the page source I get an error.
Last reply by Marc, -
- 2 followers
- 1 reply
- 534 views
Hi. How can i put this Paypal button aside with "Add to Cart"?
Last reply by Marc, -
- 1 follower
- 16 replies
- 823 views
Dear fellow IP Board-users, Does anybody know what is wrong here (see attached image). It worked some days ago, but now when a member tries to access the forum this image comes. Hope somebody can help me. This would be very appreciated 🙂 Thanks! Best Anders
Last reply by Marc, -
Last reply by Marc,
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- 1 follower
- 6 replies
- 700 views
The following error pops up when I attempt to enable the Facebook Social Media Promotion function. Following the link you'll find that these permissions where deprecated, and if you had an old app it would continue to work until August 2022. No new apps however. Error Invalid Scopes: manage_pages, publish_pages. This message is only shown to developers. Users of your app will ignore these permissions if present. Please read the documentation for valid permissions at: https://developers.facebook.com/docs/facebook-login/permissions
Last reply by Marc, -
- 2 followers
- 5 replies
- 741 views
The post "reactions" section has disappeared for myself and members have reported this to me as well. You can't see them unless you mouse-over the area or "tap" around the area on a mobile/tablet device. Is there a 'fix' for this or is this a known issue?
Last reply by Marc, -
- 1 follower
- 5 replies
- 536 views
How do l turn these clowns off? I have marked them as spam in my email account but they just come back for more on the same method. Help!
Last reply by Jim M, -
Hey, i buy this product https://invisioncommunity.com/files/file/9999-ipb-disable-renewals/ and i want refund. Because i cant test it on Trial IPS. Seller dont have problems with this refund.
Last reply by Jim M, -
- 1 follower
- 2 replies
- 694 views
Cron /usr/bin/php -d memory_limit=-1 -d max_execution_time=0 /var/www/xxxxxxxxxx/webroot/forums/applications/core/interface/task/task.php 4d93fb6a0c7d7326fda22ffa83e2c0e8 Exception: IPS\Http\Request\CurlException Object ( [message:protected] => https://api.indexnow.org/indexnow/ Operation timed out after 10001 milliseconds with 0 bytes received [string:Exception:private] => [code:protected] => 28 [file:protected] => /var/www/xxxxxxxxxxx/webroot/forums/system/Http/Request/Curl.php [line:protected] => 398 [trace:Exception:private] => Array ( [0] => Array ( [file] =>…
Last reply by Michel_72, -
- 1 reply
- 443 views
Hi guys. Is this something to do with IPS script itself?
Last reply by Jim M, -
- 1 follower
- 2 replies
- 407 views
hello, can i transfer topics and posts from 3.4.9 to the latest version? i have a backup of it and don't want to lose all those posts. the old board is already deleted. can you help me please?
Last reply by Miss_B, -
- 1 follower
- 1 reply
- 848 views
We want to remove some purchased ips apps that we don`t use. Please contact us. Thanks
Last reply by Marc, -
- 1 follower
- 1 reply
- 539 views
So, the SQL DB that my forums live on is 6.5GB right now. That's something like 2.7GB+ of forums_posts, 1.8GB+ in core_search_index and some smaller totals in other tables. I need some ideas on how to reduce the size of this DB, if possible, to under 3GB. Is deletion my only real option? I've tried archiving to an external DB, which has so far moved 1.2GB (this process is painfully slow), but the size of my forum DB hasn't gone down with the archive, it's stayed the same. Any ideas/help?
Last reply by Marc, -
- 1 follower
- 2 replies
- 771 views
How i can fix this problem? If i run my forum on php 8.1 work fine, but i receive this notification on admin. but, if i run on php 8, broken my forum, with error 500. How can fix it and see which plugin/module/addon broken my site?
Last reply by Marc, -
- 1 follower
- 3 replies
- 488 views
Hi team, I've a question. If I need to change the PayPal and Stripe accounts whatshapend with the active subscriptions renewals? IPS change automatically to the new account? Or every user should register your payment data again? Thanks a lot.
Last reply by Marc, -
- 2 followers
- 5 replies
- 727 views
Something isn't right. I have this problem on mine almost stock board and 4.7.0 Beta 3: SELECT main.*, ((MATCH(index_title) AGAINST ('test' IN BOOLEAN MODE)*5)+(MATCH(index_content,index_title) AGAINST ('test' IN BOOLEAN MODE)))/POWER(( ( UNIX_TIMESTAMP( NOW() ) - ( CASE WHEN index_date_updated <= UNIX_TIMESTAMP( NOW() ) THEN index_date_updated ELSE 0 END )) / 3600 ) + 2,1.5) AS calcscore FROM `ibbd_core_search_index` AS `main` WHERE ( index_class='IPS\forums\Topic\Post' OR ( index_class IN('IPS\\downloads\\File','IPS\\downloads\\File\\Comment','IPS\\downloads\\File\\Review') ) OR index_class='IPS\downloads\File\PendingVersion' OR ( index_class IN('IPS\\gallery\\I…
Last reply by DawPi, -
- 1 follower
- 5 replies
- 828 views
Hello guys, is there any alternative for Kevin Carwile's Automation Rules, which has the same (or similar) features and is working with actual version of IPS? Thank you!
Last reply by Chris Anderson,