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Jim M

Invision Community Team
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Posts posted by Jim M

  1. Sounds like something is not quite right with Javascript or the theme on your community since upgrading. Either there is a theme compatibility issue, cache issue, or a write issue on the server. I would recommend clearing cache by going to ACP -> System -> Support. Then try again.

    If that does not help:

    1. Switch to an unmodified theme and check again.
    2. Check to ensure write permissions on your server are correct. If you're on our Cloud, please submit a ticket as we would need to see what else is going on.
  2. 29 minutes ago, hpcrazy said:

    Hey guys,

    I was able to start to work with the application. But somehow where do I set the price for a file which I want to offer for download ?

    When your creating your download file on the front-end, it will ask the type of the file. You will want to click "Paid" and it will present options for price.

  3. I would suggest starting with our Guides, here is the brief overview of Downloads guide, which covers permissions: 

    Additionally, this guide covers Paid Files: 

    Further details about Categories, can be found here: 

     

  4. As Nathan mentioned, check if you're using the traffic, cron, or cloud:

    • traffic - you will need to have visitors on your community's front-end for these tasks to process. if traffic is minimal and you're self-hosted, running tasks manually or cron will be a good idea.
    • cron - likely your cron is failing and you'll need to have your server administrator check the logs. Can post the error here.
    • cloud - if you're on our Cloud, try navigating the front-end to kick start the tasks. If they don't start moving, please submit a ticket.

     

  5. Moved this for you 🙂 .

    3 minutes ago, SeNioR- said:

    Yes you can move to the Feature Suggestion forum, Thanks.

    P.S.

    Weird, I didn't get a notification that you answered, even though I am following the topic, and the list does not even show that someone replied. Bug or Cache? 🙂 

    allowing123.thumb.png.7500898efe99e211bccb99169f646201.png

     

    Things seem to have updated now. Could have been a temporary error.

  6. 2 hours ago, Jurgis said:

    Could it be result of sql injection? Turned out that one of our community members was doing some tests and found security hole (not related to IPS).

    If whatever they were injecting was taking your MySQL server offline or otherwise causing connections to take a while to connect, yes. That would not be something I could inform you though and you would need to check your MySQL server logs.

  7. 1 hour ago, sofos said:

    Disabling applications and plugins the problem persists and no longer occurs if I restore the standard theme. But I have not made any changes to the theme other than those made by applications and plugins. Where could I go to check?

    I would suggest double checking that the theme templates have not been modified, if you're using a copy of the default them. If you're using a theme from the marketplace, etc... it may  be out of date so checking that or speaking with the author may assist.

    To check if the templates have been modified, can go to Themes and uncheck "Unmodified" in the filter option, as seen below:

    image.png

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