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Jim M

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Everything posted by Jim M

  1. Jim M
    It is worth noting that you are running your site over HTTP. "This site can't be reached" isn't normally the error you would get by attempting to access this but it could be your computer's firewall is blocking it or something similar. Just a thought...
  2. Jim M
    You're very welcome. Please make any suggestions in our Feedback forum: https://invisioncommunity.com/forums/forum/499-feedback/ However, this is not something which we may perform and working with a third party provider would be a way for you to continue your use of Discord in this manner.
  3. Jim M
    Few things were fixed for future publishing in 4.7.11, please upgrade to the latest release.
  4. Jim M
    These would be server things so if you do not have access or unsure, you would need to contact your hosting provider.
  5. Jim M
    Would recommend placing any suggestions in our Feedback for evaluation.
  6. Jim M
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  7. Jim M
    This looks to be a bug where you are not using {cookies} for the cookie language of the cookie bar but manually typing in your own language, URL, etc... There seems to be an issue with this. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  8. Jim M
    I have added another bug for this as well. Thank you.
  9. Jim M
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  10. Jim M
    Please ensure that you have the latest patch installed from ACP -> Support. Currently, this is not something which I can reproduce on an unmodified test installation.
  11. Jim M
    I'm not sure what you mean. Setting cookies is currently working otherwise, there would be a lot broken in our software 🙂 .
  12. Jim M
    Our framework has this taken in mind so developing within in it, this would not be something you can just disable.
  13. Jim M
    This may help if you are developing this yourself:
  14. Jim M
    I personally use outlook so do not have a gmail app to test with. Copying and pasting from Outlook and clicking from Outlook renders the URL correctly.
  15. Jim M
    Glad to hear you found the issue 🙂
  16. Jim M
    Glad to hear things are working 🙂
  17. Jim M
    Not quite sure what you're looking after here. Implementing the Google Analytics script would be the same as before. Copy the script which they provide you and paste it into ACP -> System -> Integrations -> Google Analytics.
  18. Jim M
    What is the email client which you are using to obtain this? Unfortunately, I am not able to reproduce this on your community.
  19. Jim M
    This would indicate an error on your server processing the image upload. Please contact your hosting provider for assistance in troubleshooting the error. There likely will be more information about what is happening in your server error logs that they can help you correct.
  20. Jim M
    Birthdays were removed a few versions back. If you have any custom code referencing it in your theme, please contact the author or remove that code (if it's your own).
  21. Jim M
    Before we begin, please note that 3.x is no longer supported. That goes with 3.x upgrades as well. If you run into issues, we recommend working with a third party provider to perform your upgrade. In regards to what you're stating here, you would need to perform an upgrade, there is no way around it. While having a working 3.x installation is ideal to perform an upgrade, that is getting increasingly difficult due to the technology gap. With that said, you just need the database and attachments to move forward with the upgrade from 3.x to latest of 4. You would simply move those items over to your new server along with your conf_global.php file (don't forget to update for your new server) and then go to /admin/upgrade . It is not possible. The upgrader handles a lot of different schema and data changes required. It isn't simply renaming.
  22. Jim M
    I have tagged a developer here for further review to see if there were any changes here.
  23. Jim M
    I have moved this to a ticket just so we can converse a little more privately to see if we can figure something out here.
  24. Jim M
    If you try inserting your credentials manually, does that help?
  25. Jim M
    I've unlocked your account now.
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