Marc
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Everything posted by Marc
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Custom CSS, fonts are not loading properly in Chrome
Marc replied to WebCMS's topic in Technical Problems
Unfortuanetly, this is an unknown, as it would not have been tested to either work or otherwise, either before or after -
Or please upgrade to the latest release of the platform to resolve
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known issue Missing history_spam_defense_X log in ACP
Marc replied to Sonya*'s topic in Technical Problems
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. -
Yes, so the forum itself will have not had postcounts switched on before it was move I suspect
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You could update that (ensure you backup first). Once you do, you would need to recount though. Bearing in mind it will only count what is currently present EDIT: Thinking about it, you mention topics over 10 years ago. Something must have moved that forum to clubs. The reason I say this is that clubs didnt exist at that point in time.
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If you go to your admin CP, and go to the support section, check there is nothing showing under the mysql section
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As mentioned above, there is an open bug report for this
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Invision Community 4: Pages databases in Clubs
Marc replied to Matt's topic in Invision Community Insider
Yes, you will be able to add to an existing club -
Also please try updating to the latest release of the platform. I suspect that message will then stop happening
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When you say it doesnt show on the day view, are you looking at the day it starts? Do you have an example I can look at?
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Thanks for the username/id there. You havent confirmed if you have asked the user how they switched it there. This would be helpful information as to locate the source of the issue
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There isnt, but it's the only thing that will have changed between the 2. If you go to Forum Settings, you can switch that off and let it unarchive, then see the difference there
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The software on cloud will archive old data, which is why Im asking if that may be the case here
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I would need to know the name (or just ID if needed) or that member in order to take a look. Also, I would ask, have you asked the member themselves?
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Errors after moving to another webserver
Marc replied to Frieden's topic in Classic self-hosted technical help
There isnt much else I can really advise on this, other than at present you are hitting that max connections -
Errors after moving to another webserver
Marc replied to Frieden's topic in Classic self-hosted technical help
You need to contact your hosting company on this again, or change hosting company. You cannot change the numbe rof connections your site makes to the database, as thats what it is requiring -
There is no built in facility to add captcha to login forms at present
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You would add/remove access to this from moderator permissions. So members->Staff->Moderators, and edit the relevant entries there. It would be "Can use sidebar" you are looking for
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Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Do you know who that person is?
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Thats what we like to hear 🙂
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Cannot figure out where l need to go to update my credit card details
Marc replied to tmcom's topic in General Questions
If you are referring to your card details on file for paying for your renewals here, you update it within our client area, not your site. https://invisioncommunity.com/clientarea- 1 reply
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You would need to contact your hosting company if you have issues with tables that are crashed. We are unable to assist with hosting related issues unfortunately.
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How to download a database off a Invision Website
Marc replied to Shawn RR's topic in General Questions
Not entirely correct. That will download the structure, not its contents There is no way in which to export and import a pages databases content. But Im suspecting here you may not actually be referring to databases as in the pages application, but rather the invision platform itself? If so, you would need to use the converters for that, and would need to upgrade that other site to the latest release to use these.
