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Marc

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Everything posted by Marc

  1. Marc
    Please could you confirm which site, as its currently set to 18
  2. Marc
    While I understand why that would cause some confusion, it doesnt really change the fact that the error is that your mysql instance is not accessible to that instance. Which unfortunately is a hosting issue rather than a software one.
  3. Marc
    I would need more information on exactly what was set. I set this from 20 seconds to 18 seconds and it saved with no issue
  4. Marc
    You would need to contact your hosting company on this. MySQL gone away is an issue with the mysql instance
  5. Marc
    This is still actively being investigated, as mentioned
  6. Marc
    The above is indeed correct. Its for inserting an existing attachment that 'you' have added elsewhere
  7. Marc
    You would post on here. Please let us know what issue it is you are having with test installs
  8. Marc
    Go to the support section of your admin CP. The patch is shown in the top left box
  9. Marc
    Please upload a fresh set of files from your client area, then run the upgrade from /admin/upgrade. This should resolve the issue for you
  10. Marc
    There isnt a way in which to do that at present unfortunately.
  11. Marc
    Ive logged a bug for that, cheers 🙂
  12. Marc
    It appears that user does not have the permission to manage blogs. Only users with the ability to manage blogs will have that facility. You should have "Edit blog" there. If you are unsure, I would need to know the user and blog so I can take a look
  13. Marc
    I believe they should if you select "Throughout the community". However that does appear to be a bug in the beta, so have bug reported that. In terms of the templates, it would work in the same way as it does on pages. They are just listed in clubs instead. Im not sure what you mean on the page being viewed from the club space
  14. Marc
    Click to see all the system logs, and see if you are still getting them after the patch. I suspect you wont be
  15. Marc
    If you are able to select it, then its installed
  16. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  17. Marc
    We would also need to know the exact steps and exact messages being received, in order to advise.
  18. Marc
    Content will of course. In terms of layout/theming etc, of course, you would need to visit that once v5 is out to update anything required. But that would apply to any area. Its based on permissions, so if they have permission yes. We would then need to an example. I would advise creating a new topic with your issue though, rather than in this topic
  19. Marc
    I can only really advise on letting us know if this happens again, and we can look further. But as mentioned by my colleague, we cant see any way they would be able to do so on their current setting
  20. Marc
    Your sitemap is at /sitemap.php . So you would follow them through there. They would be under topics.
  21. Marc
    Could you please confirm exactly what you would like to have imported. We can import the default ranks, default badges, default rules etc. Of course these will replace what you have there already
  22. Marc
    The Classic platform is one platform, and one price for this. So you purchase the classic platform and get all the apps on that platform. There is no way In which to purchase only downloads There is only one points system. For what you are describing, it would essentially be 2 points systems There isnt. The leaderboard is actually not based on posts either. The leaderboard is based on a users reputation, which is something given in the form of reactions to content
  23. Marc
  24. Marc
    Only items listed have been tested to work with the converters. I would think its quite unlikely that the 3.x converter will work with 6.x
  25. Marc
    You would be best posting on the authors site rather than here
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