Marc

Just now, Nathan Explosion said:

It saves to the local storage in the browser (not a cookie)

There isn't any way in which to really do what you are asking directly there. As mentioned above, you would be much better to have a database which is built specifically for that purpose

As mentioned above, it sounds like you may be using "with traffic" for running your tasks. In some sites that may be fine, however if you have a site where there are quieter periods, it will result in your tasks being run less frequently than they should be. Please switch to cron if this is the case, and let us know the result.

20 minutes ago, AlexWebsites said:

Thank you very much, my bad, because I never even thought to look at the ACP "staff" section. for moderators. I was only looking at the group settings. I do see that setting that was off. 

No problem. Glad we could get to the bottom of the issue for you

1 hour ago, AlexWebsites said:

Thanks, I appreciate it. I just replied.

Not a problem. As suspected by my colleague there, the issue is that the moderator group has restricted moderator permissions on the "forums" tab of moderator permissions. In this case it was the permission "Can set best answer/solved for questions and topics?". Therefore the user was not actually a moderator in that respect

12 minutes ago, Brad Eden said:

Thank you Marc. We’ve communicated in the past on minor issues and upgrades. As you know I have a great deal of respect and appreciation for the Support team this software provides. This prolonged issue just has some of us a bit on edge.

Fully appreciate that. Unfortunately on this occasion it was an issue on AWS side. It should be resolved now, but of course please feel free to let us know if you see any further issues

We are aware of the issues, and these are being looked into at present. I will update on here once this is resolved

6 hours ago, AlexWebsites said:

I've confirmed this on two of my sites this evening that the users were not online and they still did not get an email and no email dispatched in logs. They only received a site notification.

Check you are running the latest release with all patches installed, and also disable any and all 3rd party items while you test this. If you are then still having an issue, please submit a ticket so we can take a look

 

3 hours ago, Anawa said:

BTW, users on my site do not get notification when someone posts on their profile. They are only notified when they reply to that post and someone replies back. Please check on your end if possible.

The same as above for this one, Anawa. 

15 hours ago, Kjell Iver Johansen said:

Yes I had the app in developermode doing this, but it was not at all possible to connect the two accounts in developermode. Have you done that before? When i tried that with testuseraccount from forum it gave an error in fb.

So fb have now opened my app for 24 hours and it is now working and I can connect the two accounts and I have replied to them with the info and hopefully it will work as intended tomorrow.

The hole procedure with facebook seems unproffessional to me. When i replied to them now with login info I got an automated e-mail saying; "

Your appeal has been rejected multiple times. As a result, this case is now closed and can no longer be replied to."

 

Hopefully that gets them to approve it for you. I agree, the procedure on facebooks end is far from being ideal, and in addition seems to change constantly. We are essentially playing catch up with their changes at times to ensure you guys have the facebook connection.

13 hours ago, AlexWebsites said:

Global, no forum restrictions. 

Please check your emails. I have created a ticket for you on this, so that we can get on there and take a look. From what you are describing, you appear to have done everything correctly

3 hours ago, High-End said:

Hello Marc,

I changed the Data string in the current translation and it works!

Thanks!

No problem at all. Thanks for letting us know

4 minutes ago, Joey_M said:

I can't access the ACP, I get page errors throughout the site.

Indeed as Adriano mentioned above, you need to add this to a constants.php file. The intention of this is for circumstances where you cannot access the normal functionality of the ACP.

You can try recovery mode, which you can find instructions on here.

Reaching out to the author of that plugin may also help both yourself and others who may hit the same issue there.

Those are more the developer related guides you are looking at there. What you need is the formatting guide here. This should help you to achieve what you are looking to 

Just now, High-End said:

I know, but you can change it manually in you database, per table, like I did.

Thats correct, yes. If however you are having issues as shown above, its your hosting company you would need to contact there

9 minutes ago, High-End said:

Did you solve this?

You would need to contact your hosting company regarding this issue, as its generally an issue with the mysql configuration

5 minutes ago, High-End said:

I am an Admin with full access.

I found the part I was not seeing, my bad 🤓

No problem. Glad you found what you need 🙂 

4 minutes ago, Dean_ said:

Could you guys possibly think about reinstating this simple feature back to how it was, including the ability to set x amount of posts for users to be able to change their title. It’s simply missed and has nothing to do with achievements. 

This is not something that would be re-added for the reason mentioned in the original post. You could create a field for the user to enter a custom title which you would then be able to include on the page if you wish, as discussed. However there is no way in which to do this by number of posts at present

Just now, High-End said:

Hello Marc,

OK, I will leave the way we accept images as is. It is up to our users which browser they prefer.

About the Active Topics module, is there a way to show the Last Reply Date instead?

Any changes to existing blocks would require customisation to achieve. There is no setting to change this at present

27 minutes ago, Gauravk said:

Thanks Marc, I understand that functionality.

What I mean is to call html or php code to call that FAQ custom block code in Source of relevant product.

Like here:

I have spoken to one of our developers who will see what is possible and respond at some point later today. As block items are subject to caching, this is something that needs thinking about

38 minutes ago, High-End said:

I'm sorry but I do not see almost any of this in my AdminCP.

Are you logged in as an administrator with full access? All these areas are indeed present on the latest release which your site is using. Do you have other admin on there who can check this also?

14 minutes ago, High-End said:

So Chrome blocks them but Firefox not? Make cense, from a Google point of view.

Edit: You are right, just tested this.

What is changed for performance issues? The Bold Topic Titles?

Chrome will indeed block insecure content, so if your site is running https and you have images referencing http, they will not show. You can prevent users from doing this if needed by switching on "Allow only secure images?" In ACP->System->Settings->Posting

Opentype is indeed referring to the bold topic titles there. 

Not within the core platform unfortunately, as blocks show on page types, rather than specific pages. So for example, if you add a block to a topic page, it will show on all topic pages. The same applies to products. 

19 hours ago, Kjell Iver Johansen said:

Hello - thanks for helping me out. I know how to connect my own facebookuser.

I need to connect testusers, and when the testuser is created in facebook and I log in as the testuser on facebook, and also to same testuser on my own site, I can't connect the two testaccounts. It might be due to my app is closed also now, and I have contacted fb about it. Seems like I suddenly get support there. 

If your app has been closed on facebook, you wouldnt be able to connect them. You would need to ensure your application is in developer mode if its been closed by facebook themselves, and that your test user is added as a test user in your facebook application under roles>test users

Indeed as our friend above mentioned, you need to fill the details in within the following area, ensuring you select the manifest checkbox and fill in those details too. Browser cache can need clearing if you are not seeing it show up after that.

AdminCP > Customization > Icons & Logos