Jump to content

Marc

Invision Community Team
 View Profile  See their activity

  • Posts

    14,977

  • Joined

  • Last visited

  • Days Won

    262

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Projects

Release Notes v5

Forums

Events

Store

Gallery

Everything posted by Marc

  1. Marc
    Sorry for the delay there. As with your other topic, this needed to be reviewed somewhat by a developer. In the case of this one however, I have logged it as a bug in any case. Thank you for reporting, and this will be reviewed for a later release.
  2. Marc
    This has been flagged for our developers to take a look at, so may take a little longer than a standard support question. Please bear with us
  3. Marc
    If you can update your access details on file, and then put the issue admin name in the notes, that would do the trick. You can do this from your client area, by selecting your license and selecting to review/update details
  4. Marc
    This was an issue with Redis in this case. Please disable this if you have it running, and see if that resolves your issue
  5. Marc
    There is no way to do this with the built in functions of the platform, but indeed as mentioned above, there may well be 3rd party items you can use to achieve this
  6. Marc
    If you could update your access details on file, and indeed send me details of items on your site I can look at.
  7. Marc
    I have flagged this for our developers to take a look at, but I believe 2 factor authentication isnt something that would be used on rest authorisation
  8. Marc
    I mentioned you need to contact your email host if you are not receiving them to check what is blocking, as they are being sent out. You said in response to this that they were fixed, so Im a little confused. I have responded to it again just in case
  9. Marc
    As mentioned, if you respond to the ticket, we can then get a good look and get it escalated if needed
  10. Marc
    So not run install. If you are getting install, it sounds like your conf_global isnt intact. Please respond to the ticket as mentioned
  11. Marc
    Could I ask, are you able to repicate this yourself on the front end? I cannot login as unfortunately the access details on file are incorrect
  12. Marc
    I have moved this to community support for you, as you are asking for people who can assist you with things on your server. This is not something that would be covered by your official support
  13. Marc
    Please check that string isnt incorrectly translated somewhere. If this is not the case, please update your access details on file and we can take a look for you
  14. Marc
    I have responded this morning to your ticket. I would need to get someone to take a closer look, because according to the message there, its not present. Please respond to the ticket and we can get this escalated for you
  15. Marc
    Im working on your ticket at the moment This has now been escalated for you so that we can see whats going on
  16. Marc
    The problem is indeed the data. That table still cannot be accessed at all. When you attempted a manual recreation of it, did you ensure you added your prefix as mentioned? I would suggest also contacting your email host to see what us happening with those emails, as they are being sent and you are not receiving them
  17. Marc
    Please do, then provide access details and we can take a look
  18. Marc
    You would need to restore it from your own backup, not create from the above. Have you done that?
  19. Marc
    Blocks are cached, so if an item is deleted or moved, it would take until that cache is cleared for it to be removed
  20. Marc
    ModCP > Deleted Content is where you would look, as mentioned above. If it's not there, then the only way you would be able to restore it would be to restore your database entirely to an earlier point in time. You can set up whether items are 'soft' deleted from System>Settings>Posting, within your admin CP.
  21. Marc
    Please update all access details on file. We can then take a look at that for you
  22. Marc
    I would need an example member to take a look at. If you can provide this, we can take a look and see what is happening for you
  23. Marc
    Im not seeing any issues on your site at present. Have you since reverted this?
  24. Marc
    I have just come on here to send a PM to you directly. Please check your spam filters, as we have answered each of your support requests. The issue you have there is a missing table. You would need to restore that from your last backup. As mentioned above by Randy, that is the official support area. You are posting in community support here, which is why you were only getting responses from the community.
  25. Marc
    There is no way in which to remove this on a blanket thing. This is a user preference in their account settings. If it's the fact its appearing on the streams though, you can stop that happening by editing your Activity Stream Settings. This is in System>Content Discovery>Streams>Settings
Invision Community © 2024 IPS, Inc.
×
×
  • Create New...