Marc
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Everything posted by Marc
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Image comments doesn’t show up in activity streams
Marc replied to Runar's topic in Technical Problems
Ah, my apologies. I had got that mixed with the other issue he found for you while looking. Hope you get to the bottom of the issues 🙂 -
As mentioned in my other response there. I was informing you in case you were not aware. The reality is however, by responding to much older items, you are in fact burying the newer ones. I think its safe to assume that if someone has not responded in that length of time, its very likely they have found the solution to the issue. At the time we did not use the community for support, so its very likely it was resolved in a ticket.
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It may well be, yes. I was politely informing you in case you didn't know you were responding to old topics. We would not go through every old topic and close them
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Any suggestions you would need to post up within our suggestions forum on the community. Adding them to a support request would end up with it being buried, which Im sure isnt your intention there 🙂
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Database problem while testing connection (port not open)
Marc replied to Dawid Latopolski's topic in Technical Problems
You need to contact your hosting company on that issue, that being the case -
No worries 🙂
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The link there should indeed be present on those emails. Please let us know if you are not seeing them on the latest release
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Correct 😉 https://invisioncommunity.com/forums/topic/464793-transparent-background-in-app-manifest-icon/#comment-2876085
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Database problem while testing connection (port not open)
Marc replied to Dawid Latopolski's topic in Technical Problems
Sorry, its not clear what you are trying to do here. Please could you clarify? This looks like you are asking a hosting question. If so, you would need to contact your hosting company -
If the body of the email when you open it looks fine, then it can only really be the mail client that is doing this. It shouldnt cause any issues, its simply truncating the HTML itself rather than the formatted data
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No problem at all. Would you like me to create a sales request on your behalf, or have you created this from another email?
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Its an old post you are responding to there
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Im not sure the person is likely to answer there. This topic is from 5 years ago
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Before we look any further there, have you make any changes to any of your email templates? It does look like its simply the email client that is showing you the text as a preview rather than the link there. When you open the email, is that looking ok?
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I have flagged this for a developer to take a look at. In the most part however, you will find these tend to be hosting related problems. I Would urge you to also continue working with your host to improve the performance of your MySQL instance. While I know you have stated above you have plenty of resources free, that would not necessarily mean its performing optimally. In fact, this can actually be to the contrary. Free memory for example is memory not being utilised. While you wouldnt want it maxed out constantly, you also dont want under utilised resources. Which is where optimising applications such as MySQL for performance comes in.
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You would need to upgrade to the next plan if you wish to upload custom applications. You can add items from the marketplace on standard of course
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We cannot assist with development as part of our standard support, however there wouldnt be any way to request a password reset on that. You can see everything available on the REST API here https://invisioncommunity.com/developers/rest-api
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I have created a ticket on this for you. Please don't do anything else on that until our colleagues have taken a look
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Is this before or after uploading all files?
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I can tell you that you need to use a google account to use the map API. I cannot answer your question on translate, as thats not something used by the platform
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What you are seeing there is on a stream, where they will indeed show correctly. Bolded items will not show however in block items, which is why its not showing in the area you mentioned in your topic
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How long it will take to discard original images?
Marc replied to Gauravk's topic in Technical Problems
Do you know when it was you switched that setting on? Looking at the image in question this was posted quite some considerable time ago, so it may well be this is why. It would not go through them after the change. It only affects items uploaded from the time in which you turn on that setting -
Glad to hear you like the achievements system. You can indeed re-add the defaults if you wish, even after upgrading. If you look in the following folder on your server, you will see the 3 xml files which are used to add these. You can use these files with the import button in the relevant areas. Of course, import ranks and badges before you import the rules \applications\core\data\achievements Once you have done that and made any adjustments you would like to make, you can then use the rebuild button to rebuild for all members on your site Hope that answers your question, but please feel free to shout up if you have any further questions on these
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Very sorry to hear you feel this way. To explain further here, the issue was this was actually bringing up bug reports on quite a constant basis. The reason for the bug reports was because the feature didnt actually work correctly and couldn't do due to caching. It would be quite a large change to the software in order to correct this, so the bolding was removed. It wasnt really something we were able to provide an optional checkbox on for selection at this time.
