Jump to content

Marc

Invision Community Team
 View Profile  See their activity

  • Posts

    14,971

  • Joined

  • Last visited

  • Days Won

    262

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Projects

Release Notes v5

Forums

Events

Store

Gallery

Everything posted by Marc

  1. Marc
    Please could you update the admin login details also? At present they appear to be incorrect
  2. Marc
    That message being logged is being logged by your PHP instances limits unfortunately, and isnt being returned by the software
  3. Marc
    This is logged when someone purchases only at the present time I believe
  4. Marc
    No problem at all 🙂
  5. Marc
    No problem. We are here to teach 🙂
  6. Marc
    I am not able to replicate this on my end unfortunately, as mentioned
  7. Marc
    This is under "customer actions". Do you have commerce installed (I see you have a license) and are you sure the user has actually downloaded anything?
  8. Marc
    I see this has been dealt with in the ticket for you. Please of course let us know if you see any further issues
  9. Marc
    Ah, to cleary this is only the downloads application. This is not something you can see from attachments if thats what you are looking for?
  10. Marc
    It takes a second, but certainly nothing out of the ordinary. And it would indeed run quicker the second time, as its then cached
  11. Marc
    Have you rebuilt your search index? If not, you would need to do this from System>Search in your Admin CP
  12. Marc
    If you change a forum name, one simply redirects to the other automatically, so it wouldnt affect it. In fact the name in the URL is simply for the human readable aspect. It's the number that makes the diferrence. For example, the URL for this forum is https://invisioncommunity.com/forums/forum/497-help-support/ But if you go here, it goes to the same place, as the ID is the same https://invisioncommunity.com/forums/forum/497-its-almost-christmas/
  13. Marc
    You can do this from the admin CP. Open the users profile in the admin CP, then on the right, you can change "All Recent Account Activity" to "Files Downloaded"
  14. Marc
    Please could you update your details on file? Your FTP detail isnt correct at present
  15. Marc
    Because there are different displays of editor per size. You need to check this within Customization>Editor>Toolbars on your admin CP, to check its available on each size
  16. Marc
    Given the error message there, that would be a question for your hosting company.
  17. Marc
    It seems the issue there is within your theme unfortunately. We cannot assist with 3rd party themes. It does however seem you found the issue in your theme there
  18. Marc
    It was related to the issue with the licensing server, so that would indeed have resolved the issue 🙂
  19. Marc
    This actually may have been my mistake. Please could you check it again now?
  20. Marc
    Im not sure where you would copy them from, to be honest. There is no info as to which tables were empty in that restore, and even if that table is in tact, its very likely some of the members are not in your old data, so would break things on your site.
  21. Marc
    You can restore a database from 5 month ago and do the updates required to get you up to date, yes. I cannot tell you if they are the right databases of course. Only yourself would know that
  22. Marc
    The reality here is if you have no backup, you have nothing to restore. If you have only a 2019 database, you can use that but you would indeed lose all data up to that point.
  23. Marc
    The reason something old is showing is because the old field itself is still present. Your theme however is out of date. By default there should be no custom title showing at all unless you specifically edit the theme to show it in the manner described in the link above. So the first thing you need there is a 4.6 update for your theme
  24. Marc
    Im not sure what you mean with this Please could you explain further. Custom titles are just that. They are not related to achievements in any way, and the data retained was added as a custom profile field.
  25. Marc
    You would need to restore all of that to 2019 if that were the case. Unfortunately if your backups are not working correctly, there isnt much we can do to assist here. We dont even know what tables were emptied. If we had a list of those, that may give us a starting point to know for sure. Even then, it may simply not be possible.
Invision Community © 2024 IPS, Inc.
×
×
  • Create New...