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Marc

Invision Community Team
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Everything posted by Marc

  1. There is no update for this at the present time, however it has been tagged for developers Please could I ask that you test this again on the latest release? Once you have checked this, let us know the result. If you are still having issues, I will then get a bug report opened for you
  2. Glad to hear you managed to get the issue resolved
  3. Please ensure you are using the PHP version you wish for us to look into the issue on
  4. Sorry, please could you clarify what you are trying to do, other than the above?
  5. Glad you found what you were looking for 🙂
  6. We support both. There are some known issues with PHP 8 and calendar at present due to a PHP bug, but other than that both appear to work fine. You will of course also need to check with your 3rd party items for compatibility too. This is often what people overlook.
  7. Please could you let me know the location of your demo, and the user you are logged in as? I can take a look for you
  8. That is not an option within clubs at the present time.
  9. Please could you provide me with more information. You dont appear to have let us know what this is
  10. I have created a ticket for you on this, and someone will be in contact as soon as possible
  11. If some users are getting these and some are not, you really need to contact your hosting company on this. Also, I would suggest checking to make sure these users have checked their spam folders
  12. We are unable to look at issues with 3rd party items unfortunately. You can indeed switch themes at any time you wish. You can do this from your admin CP by going to Customisation->Themes and setting the theme you wish to use as default
  13. Very glad to hear you are now up and running. Have you perhaps considered our cloud service?
  14. Please also let us know what browser and operating system you are using, along with confirming you are using our latest release
  15. As mentioned above, that would be one to discuss with our sales team, who can look at your specific needs. I see you have a ticket in there now, and someone will be in contact as soon as possible
  16. That is indeed the only solution at present while we look into working around this. It appears to be a PHP bug
  17. See Stuarts message above also for full explanation of whats happening here @media
  18. Sounds like a template cache issue, as that would have rebuilt it. Glad to see its working in any case 🙂
  19. Bug reports would not be resolved that quickly. At quickest they would be the next version. However some items may take longer
  20. As mentioned above, you need to check your server error log and see what error it is you are hitting. Its an internal server error there, so this will be logged
  21. You would not download a theme. You would simply click to create a new theme in your admin CP. That would then be default and unaltered If users are seeing that when not logged in, but dont see an issue when logged in, you need to check permissions. That will be being shown because guests dont have access to that page https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/managing-members/member-permissions-r305/
  22. The issue is being caused by your 3rd party theme. When using a default unaltered theme, the images are present. You would need to speak to the author of your theme for assistance. @Andreas Kling Please check yours also on a default unaltered theme, as its likely the same problem
  23. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  24. Of course you can use zapier to integrate with many things. If you are looking for logins, if any of those support OAuth2, then you can use that to integrate. https://invisioncommunity.com/4guides/members-and-groups/social-sign-in/oauth-20-r349/ Other than that you would indeed need a developer. There are people who offer their services in the following location https://invisioncommunity.com/third-party/providers/
  25. It depends how many items there are at the time, and how much time it takes to go through the individual item. It can take some time at present as we have just released quite a large release
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