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Marc

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Everything posted by Marc

  1. Marc
    You need to revert both files and database back to its working state
  2. Marc
    This was an issue on your database itself (crashed tables) which is not something that can be caused by the software itself. I would suggest reverting to your backup and re-running the upgrade, as something has certainly gone wrong on your database server during this process
  3. Marc
    It sounds like caching in that case. I would suggest trying the update to PHP 8 again if it was definitely working on PHP 7
  4. Marc
    I would suggest first of all switching to a default theme and checking if these are logged then, as it looks to be coming from your custom theme
  5. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  6. Marc
    No problem. Please let us know once you have tested that
  7. Marc
    This has been resolved in the recently released 4.7..1 version of the platform. Please upgrade to that version if you are experiencing this issue, and if you still have any problems, please let us know.
  8. Marc
    This has been resolved in the recently released 4.7..1 version of the platform. Please upgrade to that version if you are experiencing this issue, and if you still have any problems, please let us know.
  9. Marc
    This has been resolved in the recently released 4.7..1 version of the platform. Please upgrade to that version if you are experiencing this issue, and if you still have any problems, please let us know.
  10. Marc
    This has been resolved in the recently released 4.7..1 version of the platform. Please upgrade to that version if you are experiencing this issue, and if you still have any problems, please let us know.
  11. Marc
    This has been resolved in the recently released 4.7..1 version of the platform. Please upgrade to that version if you are experiencing this issue, and if you still have any problems, please let us know.
  12. Marc
    This has been resolved in the recently released 4.7..1 version of the platform. Please upgrade to that version if you are experiencing this issue, and if you still have any problems, please let us know.
  13. Marc
    This has been resolved in the recently released 4.7..1 version of the platform. Please upgrade to that version if you are experiencing this issue, and if you still have any problems, please let us know.
  14. Marc
    This has been resolved in the recently released 4.7..1 version of the platform. Please upgrade to that version if you are experiencing this issue, and if you still have any problems, please let us know.
  15. Marc
    This has been resolved in the recently released 4.7..1 version of the platform. Please upgrade to that version if you are experiencing this issue, and if you still have any problems, please let us know.
  16. Marc
    This has been resolved in the recently released 4.7..1 version of the platform. Please upgrade to that version if you are experiencing this issue, and if you still have any problems, please let us know.
  17. Marc
    This has been resolved in the recently released 4.7..1 version of the platform. Please upgrade to that version if you are experiencing this issue, and if you still have any problems, please let us know.
  18. Marc
    This has not quite made this release.
  19. Marc
    You would be merging, so overwriting any files which already exist in the downloaded package.
  20. Marc
    Please feel free to post this up within our suggestions forum, where it can then be considered 🙂
  21. Marc
    Sorry, its still not clear here if you are saying it resolved the issue. From what you are saying there, it seems they stopped when 3rd party items are disabled?
  22. Marc
    I have created a ticket for you on this
  23. Marc
    Could I ask in what way its not working? I ask, as if its issues with links, it may well be the feed itself. It seems to contain relative URLs, which RSS feeds shouldnt
  24. Marc
    There isnt such a notification available at the present time, unfortunately
  25. Marc
    Please upload a fresh set of files from the client area (new version was released this morning that fixes this)
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