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Marc

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Everything posted by Marc

  1. Marc

    Crons

    Marc replied to W.W.W's topic in Technical Problems

    We would advise on finding a cron service that can run them at the correct interval, or not using cron (run with traffic instead). While for the most part, things may work fine, we of course have them set to run once a minute for good reason.
  2. Marc
    Not off the top of my head, unfortunately. All we can say, is you must at least be able to perform the basics on your hosting. Not being able to set folders and files to the correct permissions, will be a limitation when using almost any platform
  3. Marc
    As mentioned above, this is indeed a bug
  4. Marc
    This is a bug we believe.
  5. Marc
    Which of your sites is this on? And have you checked this with all 3rd party items disabled?
  6. Marc
    We have a ticket for this on another site, so we are aware of the issue. This will be resolved in a future release of the software
  7. Marc
    The reality is here, if you are referring to your wordpress site, we have no knowledge of how you have that set up. If you are using invision logins to log into wordpress, you would need whoever set that up for you to revert back to your standard wordpress logins. Its not something in which we would be able to assist.
  8. Marc
    You can still use designer mode if you wish to view the files themselves.
  9. Marc
  10. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  11. Marc
    There isnt really anything to control in terms of this. What is it you were looking to change?
  12. Marc
    Is there a specific part of this you have problems with setting up? You may find this helpful
  13. Marc

    post

    Marc replied to greek_parea's topic in Technical Problems

    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  14. Marc

    post

    Marc replied to greek_parea's topic in Technical Problems

    Please provide more information. We need to know who you are logged in as, where you are trying to post etc.
  15. Marc

    post

    Marc replied to greek_parea's topic in Technical Problems

    Please could you provide more information? I am able to post on your community with no issue
  16. Marc
    It will have likely told you to update the site, and also stated we are working toward PHP 8 being the minimum supported. However you are not on the latest release
  17. Marc
    we try 😄 Glad things are working for you
  18. Marc
    No problem at all 🙂 It may well have been a default change of course. All we can really say is what was actually happening there. In any case, glad to see you are back up and running
  19. Marc
    You have removed permission via modules for these. You can add them by changing access in the System>Profiles module. If you are unsure how to do this, check out the module section in the following guide
  20. Marc
    only the server redirecting from one to the other. So the server will have been redirecting from non www to www, and the software will have been doing the opposite. So something on the server has changed there.
  21. Marc
    It wouldnt matter what they are in wordpress. They would need to be administrators with all access on the invision platform. If you dont have those permissions, you would not be able to give yourself them (otherwise granting permissions would be of little use). If you have all permissions on one and not the other, then you can go to System>Staff>Administrators and correct the appropriate account/group there. If this has only been happening since logging in with SSO however, its likely you are simply being logged in with the wrong user. An admin on wordpress will not automatically have access on invision, unless its mapped to an account on invision with those rights
  22. Marc
    Please update your access details on file to correct the sftp location for your files. This appears to be incorrect at present
  23. Marc
    I noticed you are using http on your license yet there is redirection to https. I suspect this may be your issue. Are you forcing https on the server? If so, you need to ensure you have changed your conf_global.php file to reflect that change
  24. Marc
    It sounds very much like you dont have permission in the admin CP to do everything you need to do.
  25. Marc
    The problem that you have is that your site is using PHP 8. However you are on quite an old version of our platform. (4.5.4.2). PHP 8 was not supported until 4.6
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