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Marc

Invision Community Team
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Everything posted by Marc

  1. If your tables arent in UTF8MB4, the upgrader will prompt to convert them
  2. That'll do it 🙂 Glad to hear you have it working correctly
  3. You have it working now?
  4. No problem. Was just trying to give you options based on what is currently available there. Please feel free to post this up within our feedback area, if you wish to see something like this appear in the future.
  5. Have you thought about simply duplicating the product with a reduced price? Im asking as if its a permanent reduction for some, that may be your simplest way to go
  6. There is no setting to stop the software rotating images on the platform.
  7. Not sure what else we can really do to assist here unfortunately. As you have seen the software itself is working as expected, even with the image example given. The only difference here is the exif reading on your own server
  8. If I remember correctly there are logs in the cache/sql folder if its a sql error. But that is off the top of my head. Its a very long time since I have looked into any errors on the 3.x platform.
  9. Unfortunately we no longer support this version, nor the upgrades from it. However if you are getting that error, you need to check your conf_global is accessable, and that it has the correct database settings in it, that have full permissions on your database. As something there isnt connected properly
  10. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  11. Its none of those that are needed. Its the EXIF PHP extension
  12. It looks like there were issues with the site connecting over the weekend which have since resolved. Please let us know if you see any further of these
  13. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  14. Switching off tagging would switch off the ability to use them. I dont believe it would remove ones already present
  15. I have just tested this both on my own instance and on an instance here, and both rotate. Unfortunately, it seems its your server that is not reading the information, which would be a hosting related issue
  16. Please could you also zip and attach the original image here, so I can take a look at what it contains
  17. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  18. If you are finding self hosting complicated, it may be worth considering cloud for your platform. If thats something you are interested in, please contact sales and we can get you started with that
  19. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  20. As pointed out, badges are not ranks. You are comparing 2 different things
  21. There would be no accurate date available. You are likely to be seeing the rebuild date. For this reason we dont show the exact date on the front end
  22. Excellent. Glad to hear you got yourself upgraded
  23. There is no date at present for ending of support on version 4 of the platform.
  24. We actually have an open bug report for this 🙂
  25. Its likely that was when they were recalculated. Are you seeing an issue on your own site?
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