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Marc

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Everything posted by Marc

  1. Marc
    There is no way in which to do that, no. It shouldnt mirror what is in the notification page. In the notifications page you are seeing a list of content items. As such, you are seeing the read status of that content item. Whereas the notification dropdown is the notification itself, which once clicked, has of course been read (you read that you have a notification)
  2. Marc
    If you disable all 3rd party items and test on a default theme, are you still seeing the issue? If so, please provide an example topic and update your access details on file
  3. Marc
    I agree, of course. What I disagreed with is the statement that it does nothing.
  4. Marc
    You are running on https there however there is no certificate. Please either run without for the test or correct the certificate, as that may well cause you issues
  5. Marc
    Have you tested this on a default unaltered theme first of all?
  6. Marc
    Cron is recommended, yes
  7. Marc
    As mentioned, please remove any custom redirects and test again first of all.
  8. Marc
    You would need to check your translations, if its only happening when using your own translations. As it can only be that which is causing your issues unfortunately
  9. Marc
    It does this as you have now clicked to see you have those new notifications. This is working as intended.
  10. Marc
    Ah ok, yes, I get its messages there now and have gone through trying to replicate this in many ways, however I cant seem to do so. If I select "All" I see the reports, no matter what I have selected on those items. So this seems to be something specific to your own installation. I can take a look, but would need the name of a moderator to test this with
  11. Marc
    I can take a look from here, however at present there isnt actually any site at the test location you mentioned above
  12. Marc
    I would need to know the example page so we can take a look at this for you
  13. Marc
  14. Marc
    I would say its very unlikely this is a theme issue. Its actually more likely to be a system issue there.
  15. Marc
    Thats the one 🙂 Thanks, Randy
  16. Marc
    No problem at all. Glad you have what you need there 🙂
  17. Marc
    Please provide a link to that page
  18. Marc
    Only if the URL has been set with https, and not http. I would highly suggest going through again, as something has been missed there, and its highly likely its an issue with your conf_global.php
  19. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  20. Marc
    The only thing at present determined to be an issue at present, is inconsistent behaviour when there are no actions checked a moderator can use to action a report. If you check all, they see no reports, if they uncheck all, they see reports (incorrectly) but cannot action them.
  21. Marc
    Please check you have followed all the instructions in the following guide. It sounds like you are missing something
  22. Marc
    Ive actually added this as a bug report so it can be looked into. If this is the case, its very likley it needs to be increased
  23. Marc
    You would need to remove any redirect you have there. Our software will redirect http to https anyway.
  24. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  25. Marc
    All guest posting should have captcha. Please could you point me in the direction of one on your site where you arent seeing this? I can then take a look for you
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