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Marc Stridgen

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Everything posted by Marc Stridgen

  1. Marc Stridgen
    Indeed there would be no way in which to set that as default at present, as its not in its own module to set. I can move your ticket to our suggestions area for consideration for you.
  2. Marc Stridgen
    I have created a new ticket for you on this and sent over to our marketplace team to take a look at. Someone will be in contact as soon as possible.
  3. Marc Stridgen
    As has been mentioned above, something on the server there appears to be changing permissions. Unfortunately only your hosting company is going to be able to tell you what that is. While the above process we mention is a thought on how you may be able to clean your system, its by no means foolproof, and not really what that file move is intended for.
  4. Marc Stridgen
    In order to do this you would need to be using a renewable product rather than the subscriptions system, as there is no way in which to restrict the code from being used only for a specific subscription, as mentioned above
  5. Marc Stridgen
    There is no way in which to see the current points at present. The idea of the system is for members to be less focused on numbers and more on achievements created by the admin. There is no way in which to promote based on the achievement system at present. Of course, this is the first rendition of the achievement system, and there will be additions and changes as we move through versions, so I have moved your ticket to our suggestions are so these can be considered.
  6. Marc Stridgen
    Hope you found what you need here. However if its something you are struggling to do, the other option is simply move everyone from the members group to another group, then rename the members group to whatever you wanted it to be
  7. Marc Stridgen
    You would add links to them in the ticket (email) as previously mentioned.
  8. Marc Stridgen
    If you take a look at the plans here, these are what we could move you to. If thats something you are interested in, we can get a ticket created for you, and one of our team can walk you through the process of getting you over to the cloud instance. In your situation, it can indeed be very beneficial as you dont need to think about hosting at all. Thats for us to sort out.
  9. Marc Stridgen
    Then yes, indeed that would be expected. The only items that would work would be logging in internally with users who can see the site when the site is offline. There would be no way in which to use the oauth web service if the site is offline
  10. Marc Stridgen
    I see from your ticket that this appears to have been an issue with Varnish cache. Please let us know if you have any further issues of course
  11. Marc Stridgen
    I have just created you a ticket. Please respond to that with an example user and password we can take a look at
  12. Marc Stridgen
    I remember when generations didnt have a name LOL
  13. Marc Stridgen
    Try adding friendshipforums in the top box, then everything after "CNAME " in the second box
  14. Marc Stridgen
    You would need to edit his group and amend what he is allowed in there. I suspect his limits are probably set to 0 thinking thats unlimited when that would literally be 0
  15. Marc Stridgen
    Have you added clubs to your navigation somewhere? I'm not sure if you cannot get to clubs itself, or can get there but cannot see the create button. I suspect it's the former. If so, you just need to add it to your menu. See the following guide on setting up your menu https://invisioncommunity.com/4guides/global-settings/setting-up-your-menu-r27/
  16. Marc Stridgen
    It seems it may have just been permissions on the folder. I would suggest moving everything in File Settings back to /uploads/ , lettin gthem all move, then moving it back again, and again letting it all move. Then you can be sure its moved everything. Once you have done that, ensure you back up that uploads folder before you remove it, and ensure you back up before you begin anything
  17. Marc Stridgen
    Sorry do you have another format you can upload these in. Unfortunately there is an open bug with mov files at present.
  18. Marc Stridgen
    My eldest is 23 and uses it rarely. my 19 yr old has an account, but cant remember the last time I saw him on it. I think its decline in new generation users has been going on for quite some time.
  19. Marc Stridgen
    I have move this topic to our developer connection forum, as this isnt really a built in function of the platform.
  20. Marc Stridgen
    Users can set them from their profile by clicking edit profile. Note however, as soon as you upgrade, that function will be gone. Therefore setting these up may well be a fruitless task
  21. Marc Stridgen
    We are unable to connect using those details.
  22. Marc Stridgen
    Custom member titles are no longer present in the latest release of the platform. On older versions, users can change them on their profile, provided they have the relevant permissions
  23. Marc Stridgen
    If you update your ftp details on file to the corrrect ones, I can attempt this. However it was clearly stated in the instructions above to take a full backup for this very reason.
  24. Marc Stridgen
    Its simply warming you that they are present. Anything added additionally can potentially cause issues, and as a support area, its simply stating you have them, so you know its something you can disable and check should you have any problems.
  25. Marc Stridgen
    It is very likely you will have issue in the future. Quite simply we do not support its use in that manner
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