Marc Stridgen

That isn't something that is possible at present unfortunately. I have added a bug internally for the keywords missing

Its in System>Settings>Advanced Configuration at the bottom

Have you also change the block cache? This would be subject to block cache as well Note you cannot switch that off completely. Only reduce it to a minimum

Could you please provide an example here with the first part. The second, Im not sure what you mean. Please could you clarify?

There is no built in way to do it. You would indeed need customisation for something like this.

There isnt at the present time, however I can forward your ticket to our suggestions area for future consideration. Of course for now you can add the zoom/teams/other link to the description if needed

We're unable to resend the bulk mail unfortunately, however this is the information in taht email regarding the support

Thank you for your feedback. I will pass this on to the team, and glad you got where you need to be

As mentioned in the message there, its unfortunately not supported by the browser itself.

I have created a ticket for you on this one so we can take a closer look for you

There seems to be a significant amount of confusion here. Sorry if you feel we have not been clear here, and let me see if we can get this cleared up. There has been no stating that these can be changed x times per year. In fact generally, these can only be changed yourself when changing your main license. However as stated in the ticket a few times and on here, we can do this for you. Not only can we do this for you, but it has already been done for you. The second part of the confusion is what happens. We do not set the licensed test URL. If you wish for me to do so, I can certainly do that, but we would generally 'reset' the test URL. By this, it means it is wiped. Yours is currently reset, so you can use it on the test URL you specified, on that non-standard URL specified. A URL (test or production) is actually set when the license polls the server. So when your system at that 8443 URL polls the server, it will set the test URL on file. I am very much confused here as to why you are stating we are not allowing you to change your test instance. Our very first response to you here stated we can certainly do that for you. My first response in your ticket also stated the same (and indeed reset that test URL) In summary here. You want to set your test URL to a new URL as you are using a different port. Your licensed test URL has therefore been wiped so you can use your test instance on that new URL (the one on 8443) should you wish to do so.

Did you manage to get this sorted?

Have you managed to resolve this now? I see you appear to have moved on to other items

Did you manage to get this resolved?

Did you manage to get that sorted, @johnhatcher ?

Realised I missed the link there. These are what you are looking at, John https://invisioncommunity.com/buy

Did you manage to get this sorted, @Danhardt ?

Did you manage to resolve this, @Vegan Gaymer ?

These should now be resolved. Thanks for letting us know

Your site appears to be back online. I suspect there has been an issue on the server there somewhere. Please could you confirm things are working?

Of course. You would do this from your client area here https://www.invisioncommunity.com/clientarea/ Select "manage this purchase" next to your license, then select "Review/Update Access Information" under the "Stored Access Information" section

@Ihia have you since resolved the issue on this one?

Please could you update your access details on file? It appears they are not up to date at present

There are going to have been changes since the version you are on, yes. See the release notes here for information on what has changed since your current version https://invisioncommunity.com/release-notes/ You are however significantly behind, so we would recommend upgrading before we proceed with anything else

Hi Michael. Just to let you know, the ticket you created yesterday was actually responded to asking for access details. Please check your email, including spam, as you will have had an email with that response