Kjell Iver Johansen

Til orientering ble språkpakken oppdatert til 3.6.7 i forrige uke og til 3.6.8 nå i dag. 
Du finner språkpakken som vanlig her, men den installeres jo nå fra markedsplassen i adminpanelet. Om du likevel ønsker å laste ned XML-filen så prøver jeg å huske holde den oppdatert på github.
 

When I visit this site I check "Unread content" and I like to stay up to date with Marketplace, so I always check whats new there. I might be buying something. I do not understand why they have hidden that link in a sub menu.. I find all the other links to no use for me, except the client area.

When I visit this site I check "Unread content" and I like to stay up to date with Marketplace, so I always check whats new there. I might be buying something. I do not understand why they have hidden that link in a sub menu.. I find all the other links to no use for me, except the client area.

When I visit this site I check "Unread content" and I like to stay up to date with Marketplace, so I always check whats new there. I might be buying something. I do not understand why they have hidden that link in a sub menu.. I find all the other links to no use for me, except the client area.

I notice that "Help and support" topics are open to guests and I find that a bit strange. On our own sites some of us have "About this community" forums, where people ask about problems with our sites, and then (now) we check the Help and support forum, or ask a question about it. It gets kind of awkward to discuss stuff like that open here then. I'm not a softwareguru whatsoever (even if som of my users might think I am) - and my own stupidity is displayed in public when it is 100% open for google and guests.
This topic here are not open for guests, and I see no good reason for having the Help forum open for guests either..
So - would it not be better to have all this support and help hidden from guests?

I notice that "Help and support" topics are open to guests and I find that a bit strange. On our own sites some of us have "About this community" forums, where people ask about problems with our sites, and then (now) we check the Help and support forum, or ask a question about it. It gets kind of awkward to discuss stuff like that open here then. I'm not a softwareguru whatsoever (even if som of my users might think I am) - and my own stupidity is displayed in public when it is 100% open for google and guests.
This topic here are not open for guests, and I see no good reason for having the Help forum open for guests either..
So - would it not be better to have all this support and help hidden from guests?

I notice that "Help and support" topics are open to guests and I find that a bit strange. On our own sites some of us have "About this community" forums, where people ask about problems with our sites, and then (now) we check the Help and support forum, or ask a question about it. It gets kind of awkward to discuss stuff like that open here then. I'm not a softwareguru whatsoever (even if som of my users might think I am) - and my own stupidity is displayed in public when it is 100% open for google and guests.
This topic here are not open for guests, and I see no good reason for having the Help forum open for guests either..
So - would it not be better to have all this support and help hidden from guests?

I notice that "Help and support" topics are open to guests and I find that a bit strange. On our own sites some of us have "About this community" forums, where people ask about problems with our sites, and then (now) we check the Help and support forum, or ask a question about it. It gets kind of awkward to discuss stuff like that open here then. I'm not a softwareguru whatsoever (even if som of my users might think I am) - and my own stupidity is displayed in public when it is 100% open for google and guests.
This topic here are not open for guests, and I see no good reason for having the Help forum open for guests either..
So - would it not be better to have all this support and help hidden from guests?

I notice that "Help and support" topics are open to guests and I find that a bit strange. On our own sites some of us have "About this community" forums, where people ask about problems with our sites, and then (now) we check the Help and support forum, or ask a question about it. It gets kind of awkward to discuss stuff like that open here then. I'm not a softwareguru whatsoever (even if som of my users might think I am) - and my own stupidity is displayed in public when it is 100% open for google and guests.
This topic here are not open for guests, and I see no good reason for having the Help forum open for guests either..
So - would it not be better to have all this support and help hidden from guests?

I notice that "Help and support" topics are open to guests and I find that a bit strange. On our own sites some of us have "About this community" forums, where people ask about problems with our sites, and then (now) we check the Help and support forum, or ask a question about it. It gets kind of awkward to discuss stuff like that open here then. I'm not a softwareguru whatsoever (even if som of my users might think I am) - and my own stupidity is displayed in public when it is 100% open for google and guests.
This topic here are not open for guests, and I see no good reason for having the Help forum open for guests either..
So - would it not be better to have all this support and help hidden from guests?

I notice that "Help and support" topics are open to guests and I find that a bit strange. On our own sites some of us have "About this community" forums, where people ask about problems with our sites, and then (now) we check the Help and support forum, or ask a question about it. It gets kind of awkward to discuss stuff like that open here then. I'm not a softwareguru whatsoever (even if som of my users might think I am) - and my own stupidity is displayed in public when it is 100% open for google and guests.
This topic here are not open for guests, and I see no good reason for having the Help forum open for guests either..
So - would it not be better to have all this support and help hidden from guests?

A lot has been said in this topic so I will just put my 2 cents in @Matt:
Do anything in your power to keep talented developers like Adriano, Michael J., Nathan, InvisionHQ, CodingJungle and others happy. They are the reason we use IPS, stock version will never fit everyone's needs. That's why those developers are so useful and important to have. Without them my communities fall apart. Should have communicated price change sooner. Allow those who want to renew at least once using old pricing. I know I would have taken advantage of this and renewed immediately. Now for a price three times bigger - not so much. I also want IPS to succeed but you seem to be causing the opposite all thanks to everything we have been seeing lately. 
P.S. I hope native video uploading and support will not be once again made exclusive to cloud hosting just like Zapier was before all the backlash. Once you start going SaaS route I'm afraid you will loose even more customers.

Wow...  spent the last hour or so reading through the 16 page thread so that I would not just post the same thing that has been said a million times already and hopefully bring some constructive feedback.
Communication
Using terms such as "modest" when describing an increase of 48% (if someone licensed all applications) and anywhere from 36-60% on a per product basis struck me in a bad way.  Statements like "It's not bad news" also did not sit well.  In fact, reading the entire message there was nothing at all that came across as "positive".  If you're going to break a bunch of bad news, it might help to drop in some "good" tidbit of something to look forward to.  Bring both the carrot AND the stick.   I understand costs are higher and this is a quality service.  I love the product and I have supported the company for literally decades.  (I've actually met and spent nearly a week with Matt/Charles/Lindy several years back when I was considering working for IPS.)  However instead of simply noting the price change is effective immediately, I would have suggested having it take place after the following renewal.  Whenever your NEXT immediate renewal is, it would renew at the existing rate, however on the SUBSEQUENT renewal, the new price would take effect.  This gives people time to adjust and prepare.  At the end of the day, it won't break the bank for me... however it would have been much more appreciated to have had a bit more heads up.   Support
I generally try to come to the forums and find the answers to my questions first by searching before I've ever opened a ticket.  I also appreciate the fact you're trying to simplify the support process.  One thing I might suggest you consider is having a section within the support forums be configured as "Users can see topics posted by other users?" being set to no. This would allow the forums to be utilized, but also allow individuals to ask questions in a more private fashion.  Information that is helpful and could be of benefit to the community could be exported using a moderation rule to the "public" forum or into whatever KB system you're looking to implement.   What is going to happen to the Support tool within the ACP?  One of the features that I loved was that if I had to create a ticket, at the same time a support login was created.  By needing to visit the community, there is no way to allow the support team to quickly login and check what is going on.  I foresee the following situation playing out: I have a problem and come to the community asking for help.  Given that I would have already searched for an answer before posting, I'll create a thread.   If it's not a general "how do I" question and instead is "something is broken" situation, the IPS support person will need to create a ticket on my behalf and collect information.  They'll also have to ask me to create a support login for them most likely.   This will then put the delay back on me to get this information and reply to support who can then engage to help. If this is a situation where "something is broken", typically it's more urgent than a "how do I" question where minutes can matter.  If my site is offline or if a major feature is working, having a delay of a full round of back and forth can be painful.  Can we come up with a way to reduce this step?  If the support tech IS going to create a ticket on my behalf, he/she should have access to everything they need to engage without feeling like we're starting over.  I'm hoping those tickets that are created by staff are prioritized so that not only do we have to wait for a ticket to be manually created for us, but then also assigned to someone to actually help. Developers
Having the Marketplace and the developer community is a feature I see as being critical to my ability to be successful.  There are certain features that are VERY important to my community that I understand that does not make sense to include in the base product.  So having 3rd parties that can customize your product in a way that makes me successful is super important for me. Matt noted about it being difficult to determine how to support developers in terms of who should be able to get free licenses, etc.  My suggestion on this front is to consider something like Microsoft and some other large software companies do....  offer a tiered developer program.  The base developer account gets you a base set of features and access to the developer forums.  The next tier includes maybe access to a private slack channel, etc.  And the "gold" tier developers might get that a free license as well as maybe something like priority app review.  You can define milestones to reach each tier such as XX in sales or YY number of installs.  I'm most likely not the best one to suggest what those milestones would be, but I think that would be a great conversation to have with your 3rd party developers.  This would make a fair system and reward those that drive the most value within your developer community.  It would also provide incentives/goals for those newer developers to reach those higher standards.  (You're making an effort to gamify communities, maybe this is an opportunity to do the same thing within the developer community here?) I appreciate no one likes getting bad news and that these are hard things to do when they need to happen.  Hopefully some of my notes above can help as you move forward.  Finally I hope my feedback is received as it's intended... as thoughtful constructive suggestions and not a general "b***h fest".   Good luck and here's to the next twenty years.

It's not our fault that IPS chose to be competitive and not raise the prices in line with cost of inflation each year. I'm very grateful they didn't, but that's honestly on them. They just can't come along out of the blue and ramp up the costs for whatever reason is behind this and expect people to embrace it.
Whatever it is that's causing the company to dismiss the feedback of their loyal core community customer base and steadfastly refuse all requests for some reasonable compromise, like retaining 6 month renewals.
It's very difficult justifying the cost of IPS 4.6. Since we're paying over and over again for it, we lose all our investment if we our cancel renewals, but I'm not willing to pay a year up front. I couldn't do it anyway. It's been the most problematic buggy release for quite some time.
Honestly, I've been with you since Ikonboard and I've never felt so disillusioned.
I'm also so tired of the all the patronising 'Fam' and bizarre hump day rubbish, please grow up already especially if you're being so corporate. It's a shame to see what this forum community has become in the last year.

Could anyone explain how to not buy Blogs and Gallery in the marketplace? It is not so popular on my site.
I understand the price-increase and I do not have a problem with that personally on my two sites. But I don't like the way IPS communicate news like this. It is kind of hidden in a sort of "Hump day" stuff that suppose to be good mood humour? I don't get that part.

Generally speaking, after so many years I feel I can say that invision is a company that thinks well about the choices it makes. But this time, as others have already written, I am very concerned about the collapse of the Marketplace. It is quite clear to me that the new pricing policy and the type of support offered for a fee is aimed exclusively at the business sector. This means that hundreds of hobby forums will be looking for alternative software solutions and this also means less appeal for me and many other developers to develop app and plugins.
Although I don't know the reasons for a series of "blows" thrown at the customer at the same time, I find some of the choices made by Invision risky.
Even if I accept the price increase, which is something I can live with, I think it was a mistake to remove the possibility to pay every 6 months. This has disoriented customers even more, even giving a perception of a heavier increase than it really is.
Furthermore, it must be acknowledged that one of invision's greatest assets has always been its ticket support. 
In short, I'm a bit worried, I'm sure I'll be one of the last to abandon ship... I've been here for 20 years... but I confess that I've been looking for alternatives for the first time in many years.
The problem is not the price, I am more concerned about the choice to let the hobby communities go.
Unfortunately I don't think the the fresh new green buttons can turn this into good news.

Let's see, I understand that even the pandemic period is not the best but let's try to give confidence to Invision as Jordan asks. Instead I would ask invision to review at least the possibility of returning to payment every six months, not for me, but I think it would help many.

Could anyone explain how to not buy Blogs and Gallery in the marketplace? It is not so popular on my site.
I understand the price-increase and I do not have a problem with that personally on my two sites. But I don't like the way IPS communicate news like this. It is kind of hidden in a sort of "Hump day" stuff that suppose to be good mood humour? I don't get that part.

I knew the prices would rise with this site relaunch, but I expected more a generous correction for inflation for new orders (not renewals). But the changes are far from slight. And for people like me who have many licenses, it actually threatens my entire business, because the price change is multiplied by the number of licenses. And the new terms make it all even worse. For my oldest license, I had an upcoming renewal of $85 as the last payment in this financial year. Now that jumped to $310—well over 300%! Yes, it’s for 12 months, but I still need to pay it NOW without having earned this money through the site or even planned for it. And even if would manage with this one site, I certainly can’t manage it for 5 self-hosted licenses and their upcoming renewals. 
And it didn’t had to be this way. There is the established system of grandfathering existing prices while only charging more for new customers for example. Or it could be a slow transition that is announced a year or two in advance, so we could have prepared for it someone. Dropping these drastic price and terms changes on us like a bomb, effective and possibly charged immediately, was a bad move. 
 
 

Please give everyone six month's notice before implementing yearly renewals considering you are also raising prices at the same time.  This should allow folks time to implement various fundraising schemes to cover the increased renewal fees and the necessity of paying yearly rather than twice a year. 
 
 

Excellent find! I will get some more information on that my end now, and see if we can get this confirmed, then logged as a bug

Hello,
I feel we should revisit the platform’s compliance with GDPR, in light of the latest developments and clarifications issued by the EU. Had some discussions, read a lot about this and it's clear to me that the classic Cookie strip with one button (I accept) simply doesn't cut it anymore and would make the website owner liable for not fully following the current regulations.

It's been brought to my attention from the ad network we use, that we should provide a full Consent message to every visitor of our site, and give them the option to choose which cookies, if any, they would want to be used during their visit. There are already many services out there like Cookiebot, Quantcast and OneTrust which can scan one’s site and automate the process by creating this banner. Of course even if they have limited free packages, my main concern is that there are limitations to styling, speed, translation, etc. I feel that such features must be provided from the platform itself, which must integrate the IAB Consent Framework. 
A valid cookie consent banner has to look like the one Cookiebot provides, offering the ability to choose the type of cookies the visitor wants. If you’d like to see a live example, visit this page.

Cookiebot Consent Banner

analytic view
Two links from the Cookiebot site, which I really feel that they offer a full picture of what is the proper way to have a GDPR Consent banner in your site.
GDPR and cookies | GDPR cookie consent | Is my use of cookies compliant? Active consent and the case of Planet49 | CJEU | GDPR & ePR I’d very much like to read your thoughts on this and particularly whether such options are included in the roadmap.

Remove guest access..?

 

A new update is pending approval that fixes this and a few other critical bugs.

I myselve are thankful for topics like this. I upgraded to 4.6.2 on monday, and it was all OK, and a minor upgrade from 4.6.2 - to 4.6.3 should be quick to do, and still stuff like this happens. It is a reminder that even this small upgrade could go bad and the only way to find out that is via topics like this.

I myselve are thankful for topics like this. I upgraded to 4.6.2 on monday, and it was all OK, and a minor upgrade from 4.6.2 - to 4.6.3 should be quick to do, and still stuff like this happens. It is a reminder that even this small upgrade could go bad and the only way to find out that is via topics like this.